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Reviews of Motel 6 High Point, NC

2 out of 5
Motel 6 High Point, NC
120 SW Cloverleaf Place, High Point, NC

Reviews

4.2
Rating 10 - Excellent. 21 out of 384 reviews" "
Rating 8 - Good. 48 out of 384 reviews" "
Rating 6 - Okay. 64 out of 384 reviews" "
Rating 4 - Poor. 72 out of 384 reviews" "
Rating 2 - Terrible. 179 out of 384 reviews" "

4.4/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Wayne

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Owners were always there and watched the property. Dislikes: Towels were brand new never been washed, floors were dirty and sticky. Cigarette burns on bathtub and bed spread. No microwave, refrigerator and end tables. Bare minimum room.
Stayed 5 nights in Oct 2021

2/10 Terrible

Masoud

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
so bad
Stayed 9 nights in Oct 2021

2/10 Terrible

Charles

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have photos of the bugs in the room as well as how dirty it is. Unfortunately since it was the middle of a convention I was unable to book anywhere else I was stuck. I would like a refund due to the horrible conditions. I later heard that the hotel is closing down because it was sold to D.O.T. and will be closing next week
Stayed 2 nights in Oct 2021

2/10 Terrible

Geraldine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Think it is time to turn off the light on this Motel 6. It took us over 2 hours to find this motel. All the lights on road signs advertising the location were not working. We called the office 3 times to get help with directions and responses given did not help. The room was dirty, had a torn coverlet, cigarette smoke stains on the tub; the freezer was full of packed ice. flooring coming up in places. We stayed the night and got out the next morning. I will never make a reservation at a Motel 6 again!
Stayed 4 nights in Oct 2021

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from nick patel on 18 Oct 2021
thank you for review

6/10 Okay

Tammy

Travelled with partner
Liked: Cleanliness
Nothing
Stayed 1 night in Oct 2021
Response from nick patel on 18 Oct 2021
thanks for review

2/10 Terrible

Rose

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Loud cars. Emergency vehicles’ sirens through the night Room floors cracked and sagging. Tub and bedspreads had burn marks and holes Door did not fit doorjam. Looked insecure I slept w chair in front of door and light on.
Stayed 2 nights in Oct 2021

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and helpfull staff.
Stayed 5 nights in Oct 2021
Response from nick patel on 18 Oct 2021
thanks for review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not go there. Horrible
They are pet friendly but the place is the worst. I've never seen a dirtier place. Sink was clogged, the bathroom is disgusting. The room's floor is sticky. The smell is like a chain-smoker was living there for years and died. Cigarettes ashes on the night stand. Everywhere marks from burning cigarettes. Smell of weed. Yelling neighbors. Broken class at the parking lot. Horrible.
Stayed 1 night in Oct 2021

8/10 Good

Michael

Business traveller
Liked: Staff & service, room comfort
It just depends on your standards
Moderately clean bath area. Sticky floor in main room. But they have low rates if you have low expectations, they do have last minute availability. Depressing to see other motel in front in such disrepair. No vending machines here.
Stayed 1 night in Sep 2021
Response from nick patel on 30 Sept 2021
thank you

6/10 Okay

Laura

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very basic, everything looks used and not much in the way of extras- you do get a fridge and a microwave, but no coffee maker and no vending machines. But It was pretty quiet and served the purpose. Cleaning staff were very nice.
Stayed 11 nights in Aug 2021
Response from nick patel on 18 Sept 2021
thank you

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The many cigarette burns on the bathtub and the huge missing piece of the toilet lid set the tone for our stay. Mold in bathroom too. Towels thin as paper towels. Don't stay here.
Stayed 1 night in Sep 2021
Response from Brand Experience Team on 30 Sept 2021
Hi Patricia, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 Poor

Shawn

Stayed 1 night in Aug 2021

2/10 Terrible

Amelia

Stayed 1 night in Aug 2021

2/10 Terrible

Regina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our non smoking room smelled like a damp stale ashtray. There were burn holes on the bed covering. Burn stains all along the sink and tub. Door had note saying to lock latch and deadbolt for your safety... A sketchy guy pounded on our door at 10pm and roamed around the parking lot. Bed uncomfortable no blanket/ comforter. This place is the definition of a sleazy No tell Motel
Stayed 1 night in Aug 2021
Response from Brand Experience Team on 30 Sept 2021
Hi Regina, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There's nothing positive to say about this place. It's more than obvious cleanliness isnt even close to the back burner. Location needs full renovations inside and out.
Stayed 3 nights in Aug 2021
Response from Brand Experience Team on 30 Sept 2021
We are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

6/10 Okay

Shanna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from nick patel on 2 Aug 2021
thank you

10/10 Excellent

Robert

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2021
Response from nick patel on 2 Aug 2021
thank you for review

10/10 Excellent

Tyrekia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from nick patel on 27 Jul 2021
thank you for review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like it
Stayed 2 nights in Jul 2021

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe Location
The hotel did not appear safe. Questionable people loitering around as a police vehicle cruised the parking lot. Room appeared clean but in poor condition. We were apprehensive about returning after dinner when it was night time so we booked in at another hotel.
Stayed 1 night in Jul 2021
Response from nick patel on 25 Jul 2021
thank you

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
It’s good for just 1 night
Stayed 1 night in Jul 2021
Response from nick patel on 25 Jul 2021
Thanks you

6/10 Okay

Efrain

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from nick patel on 22 Jul 2021
thank you

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I booked two nights at this motel and the room I was given had no mini fridge, no microwave, and the air conditioner was not working. I did not return to stay the second night. The staff make you feel uncomfortable. There was a drug deal right in front of me. The first time I stayed at this motel it was not this bad and it had the mini fridge and microwave. I will not be returning to this location. Price definitely not worth it. Wifi didn’t work also. Would not recommend!
Stayed 2 nights in Jul 2021
Response from Brand Experience Team on 30 Sept 2021
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The property wàs dirty filthy nasty unclean and the bedding had cigarette burn holes in the spread and sheets no electricity in the bathroom floors dirty and room door barely closed
Stayed 1 night in Jun 2021
Response from Brand Experience Team on 30 Sept 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 14 nights in Jun 2021
Response from nick patel on 22 Jul 2021
thank you

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Property was very dirty.
Stayed 2 nights in Jun 2021
Response from Brand Experience Team on 30 Sept 2021
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty and unpleasant
Stayed 1 night in Jun 2021
Response from nick patel on 16 Jun 2021
thank you

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2021
Response from nick patel on 2 Jul 2021
thanks for review

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sink leaking underneath all over the floor
I checked in tried using the sink it leaked from underneath all over the floor. I canceled my second day stay. The room wasn't clean.
Water running down the wall from sink
Door to my room rental
picture of under the sink
The water can be seen on the floor.
Stayed 2 nights in Jun 2021

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
This hotel was hoarable. There was no one to check in I had to go find the clerk. Booked a nonamoking room & got a smoking room was told they all smell that way. Booked 2 queen bed git to 2 double when I asked was told thats what all the rooms have and they market them that way even though they know they are not queens. The toilet had to be plundered all night when we flushed. Cig burn everywhere. Whoukd not have stayed if not for the fact we had being traveling for 10 hrs and needed rest and they would not give us a refund for all the BS they lied about on hotels.com.
Stayed 1 night in Jun 2021
Response from nick patel on 16 Jun 2021
thank you

10/10 Excellent

Verified traveller

Liked: Amenities
It was ok
Stayed 1 night in Jun 2021
Response from nick patel on 15 Jun 2021
thank you for your review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nebw
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Be Prepared for Bad Service
Tried to check in and the desk worker started yelling at me as soon as I walked in. I was politely telling her that I booked online and she was slamming the table telling me that they don’t do online. Finally after I asked her to chill out, she relaxed and I was able to have a normal conversation to show her my booking info. Most confusing interaction I’ve ever had.
Stayed 1 night in Jun 2021
Response from nick patel on 16 Jun 2021
thank you

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Andy from Illinois
Very disappointed with the condition of the room. Rooms were dirty, bed sheets dirty, bathroom dirty. The only positive thing that we stay there one night.Needs big improvmnent.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets had holes from cigarette burns. The walls were dirty, the counters and tub were covered in cigarette burns. The bed was duct taped. The electrical wires were all on the outside of the wall. Pillows were flat. The smells of years of cigarettes was overwhelming
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The images that are shown when viewing the property show a fairly decent place to stay for the price point. The reviews showed they had a 3.something for the cleanliness and it was pointed out that most visitors complained of the lack of cleanliness. When I arrived, it did not look like the images I had seen. There were burn marks on the bedding, the room reeked of cigarette smoke ( I had asked for a non smoking room), dead insects on the dirty floor among other things that immediately made me not want to stay. The sweet lady in the office allowed me to change rooms. The second room smelled better, but there was still damage from cigarettes, I could see daylight around the warped metal door, the floor was sticky, the microwave did not work, large amounts of dust on the valet / closet area, the toilet was stained yellow and a crust like coating of old urine and dirt caked around the hinges of the lid and multiple stains and dark scuffs along with old food-like
Stayed 2 nights in Jun 2021
Response from nick patel on 22 Jul 2021
thank you

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay in this location filthy!
This location is filthy. I’ve stayed in many Motel6 and while basic they were at least clean. The floor was so dirty that when I got in the shower there was black dirt coming off my feet. Bed spread and tub had cigarette burns, floor was worn out, no drain cover in the sink. Paint was dirty and worn. They didn’t even bother to make up the room and we had to ask for new towels. Apparently the house keeping guy is a relative and the owner was surprised when I told him that person should be fired immediately. Family or not .. if you can’t do your job you need to go.
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jun 2021
Response from nick patel on 16 Jun 2021
thasnk you

2/10 Terrible

Mandi

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
Front staff nice abd helpful. Room was nasty with nasty sheets? Walls, floors, no refrigerator or microwave as promised. We had to leave but they refunded us.
Stayed 1 night in Jun 2021

2/10 Terrible

Aneka

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021
Response from nick patel on 15 Jun 2021
thank you

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was actually quiet to be near the highway. The lawn was overgrown, the pool water was black, people standing around outside, and the clerk at the desk was just RUDE!
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from nick patel on 16 Jun 2021
thank you

4/10 Poor

Christin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Questions
The room was ok the floor was dirty as hell and the shower u could tell was not washed out sanitized nothing walls were nasty
Stayed 1 night in May 2021
Response from nick patel on 16 May 2021
thanks for review

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Holes in walls door, heavy smoky smell in a non-smoking room, so much so all our clothes now smell smoky.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
I love the private time that I have gotten for myself, the point I didn't like is the bathtub had a rust, and the vent is broken in the bathroom!!!
Stayed 1 night in Apr 2021
Response from nick patel on 16 May 2021
thanks for review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I stayed Saturday though Tuesday and it was Very loud over the weekend. I left a night early because it was too loud. The people next to me kept playing loud music throughout the night even after they were asked to turn it down or off by the front desk staff. Walls are thin as paper and you can hear EVERYTHING around you. The floor was filthy. My feet turned charcoal black after 30 minutes of walking barefoot. The microwave in the room was very dirty and had some kind of grease in it that was very difficult to clean. The bathroom was dusty and the toilet was coming off the floor on one side. The room was dark and even though it was a non smoking room it reeked of weed and cigarettes. The bed however was comfortable. The sheets and blanket and pillowcases has spots on it. The hotel staff was friendly. I will not stay here again.
Stayed 3 nights in Apr 2021

6/10 Okay

Maigin

Business traveller
Disliked: Cleanliness
Stayed 1 night in Apr 2021
Response from nick patel on 24 Apr 2021
thank you for review