"excellent customer service beyond the call of duty"
I travel frequently stay in a lot of different hotels this is by far my favorite because of the staff and their commitment my needs I highly recommend this location. it's convenient to restaurants and accessibility to outside world is perfect.
The staff greeted us with smiles and kindness the second we entered the door. Each time we left the hotel and reentered, we were greeted with "hello, are you finding everything comfortable?" and "How are you? Can we get you anything?" The hotel was immaculately clean and had a really good smell to it. The atmosphere of the lobby and bar were very relaxing and enjoyable. One downfall to this hotel is the fact that local eateries were not conveniently located to the hotel............however, that would not stop me from staying here again. The hotel had both an indoor and outdoor pool....which was great for the kids. Fabulous stay!!
Room was HOT. Hotel halls were hotter. We slept miserablly. They offered another room but it was
hot and wouldnt cool off so we didnt move. The fold out couch in our room was half the size of what I saw on expedia listing and didnt work well at all for us.
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