Property amenity

Reviews of Courtyard by Marriott Burlington

3 out of 5
Courtyard by Marriott Burlington
3141 Wilson Dr, Burlington, NC

Reviews

8.4

Very good

Rating 10 - Excellent. 191 out of 400 reviews" "
Rating 8 - Good. 137 out of 400 reviews" "
Rating 6 - Okay. 41 out of 400 reviews" "
Rating 4 - Poor. 21 out of 400 reviews" "
Rating 2 - Terrible. 10 out of 400 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access from the freeway and close to shopping and dining options.
Stayed 4 nights in Mar 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very well kept and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, room service does not come daily.
Stayed 2 nights in Feb 2024

6/10 Okay

Kimberly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We paid for the breakfast at the bistro but the woman was not very friendly did not explain how it worked and then the food came out cold. There was no coffee in the lobby and the bistro ran out of coffee- never seen that before!
Stayed 1 night in Feb 2024

10/10 Excellent

Crystal

Ok. But not worth the money.
Stayed 1 night in Feb 2024

10/10 Excellent

Anna Maria Dabrowska

Stayed 1 night in Feb 2024

8/10 Good

Michele

Travelled with group
Liked: Staff & service, amenities
This place needs a deep clean! Corners and edges people
Stayed 1 night in Jan 2024

10/10 Excellent

james

Stayed 3 nights in Dec 2023

10/10 Excellent

Cesar

Stayed 1 night in Nov 2023

10/10 Excellent

Shannon

Stayed 2 nights in Nov 2023

10/10 Excellent

Jon, Dunwoody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Ronald

Stayed 4 nights in Oct 2023

4/10 Poor

Kamaria

Travelled with family
Disliked: Staff & service
I was forced out of my sleep with a non stop alarm and flashing lights throughout the middle of the night due to a “Glitch” which cause me and my family to leave outside and was told it was nothing they could do.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on staff we met was excellent - friendly and helpful!
Stayed 2 nights in Sep 2023

10/10 Excellent

Barbara

Stayed 1 night in Sep 2023

10/10 Excellent

Ashtennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice renovations!
Stayed 2 nights in Aug 2023

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

8/10 Good

Shanice

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was one of the most pleasant I've had in awhile at a hotel. I arrived at midnight and was promptly greeted, asked if I had any room preferences, and offered free bottled water. At check-out, the staff member acknowledged that I booked through Expedia and asked if I had a Bonvoy account so she could give me points for my stay. Wonderful, clean hotel with great staff!
Stayed 1 night in Aug 2023

10/10 Excellent

Samuel, Mechanicsville

Stayed 1 night in Jul 2023

6/10 Okay

Lenh

Stayed 1 night in Jul 2023

6/10 Okay

Rick

Travelled with family
Liked: Property conditions & facilities
No free coffee or breakfast available. Employees were friendly and helpful. Limited pool hours wasn’t convenient
Stayed 3 nights in Jun 2023

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing!
Stayed 1 night in Jun 2023

4/10 Poor

Nelson

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Beds and pillows were not comfortable, I had a clogged sink and therefor had to brush my teeth inside the shower. I’m my brothers room the toilet was clogged so this meant there hotel had plumbing problems they were not taking care of.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay. Right off the interstate, onsite parking. The hotel was clean , quite, and very comfortable. I would definitely stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Drupatie

Travelled with family
Liked: Cleanliness, staff & service
Liked
Stayed 2 nights in Jun 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Fire Pit out back
Stayed 2 nights in May 2023
Response from GM on 15 May 2023
I am glad you enjoyed your stay, thank you for your review.

6/10 Okay

Jennifer

Stayed 2 nights in May 2023
Response from GM on 31 May 2023
Thank you for your review

8/10 Good

Shawanda M

Stayed 3 nights in Apr 2023
Response from GM on 31 May 2023
Thank you for your review.

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 2 nights in Apr 2023
Response from GM on 15 May 2023
I am glad you enjoyed your stay, thank you for your review.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great hotel. The parking is limited and the some lighting in the parking lot was broken making it very dark.
Stayed 4 nights in Apr 2023
Response from GM on 15 May 2023
I am glad you enjoyed your stay, thank you for your review.

10/10 Excellent

Yuichiro, Fayetteville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Apr 2023
Response from GM on 15 May 2023
I am glad you enjoyed your stay, thank you for your review.

10/10 Excellent

Jonathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff.
Stayed 1 night in Apr 2023
Response from GM on 15 May 2023
I am glad you enjoyed your stay, thank you for your review.

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay if making college tour.
Updated, extremely clean hotel. Comfortable and well appointed. If making college visit to Elon University, it's about a 10 minute drive in the slow lane! Near all sorts of chain restaurants and also some local eats--Indian, Mexican, all very tasty.
Stayed 1 night in Apr 2023
Response from GM on 12 Apr 2023
I am glad to hear you enjoyed your stay enjoyed the area. Thank you for your review.

8/10 Good

Greg

Stayed 1 night in Mar 2023
Response from GM on 12 Apr 2023
Thank you for your review.

4/10 Poor

Marianne

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2023
Response from GM on 12 Apr 2023
Thank you for your review.

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely check in, clean hotel
Stayed 1 night in Feb 2023
Response from GM on 20 Feb 2023
I am glad you enjoyed your stay, thank you for your review.

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the staff was always friendly. We stayed 3 days and it was excellent. The chicken wings at the bistro were delicious.
Stayed 2 nights in Feb 2023
Response from GM on 13 Feb 2023
I am so glad you enjoyed your stay and that you enjoyed the wings at the Bistro! Thank you for your review.

6/10 Okay

Lisa, Greensboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice place clean but no HOT Water in our room and breakfast was not all that. Charged a lot for what was in a box says BOWL in menu.
Stayed 1 night in Feb 2023
Response from GM on 13 Feb 2023
I apologize for any issues with hot water. We will check your room to make sure everything is in working order. I apologize if you received a to go box. Thank you for your review.

8/10 Good

sandra

Stayed 1 night in Feb 2023
Response from GM on 7 Mar 2023
Thank you for your review.

10/10 Excellent

Rashaad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from GM on 13 Feb 2023
Thank you for your review.

10/10 Excellent

Carvina

Stayed 1 night in Nov 2022

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from GM on 28 Nov 2022
Thank you for your review.

10/10 Excellent

Jesus

Stayed 1 night in Oct 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
This was a great hotel. The room was spacious and modern and very clean. I had a small balcony I could walk out on. The bed was very comfortable and the shower had soap, shampoo, and conditioner bottles installed for my convenience. No more wasted individual bottles to hurt the environment. The tv was on an arm and could be moved to view from bed or the couch. The only negative was the noise from the nearby highway was pretty loud... but not a big deal. Breakfast was not included, but that wasn't a big deal. They had lots of small carts to use for toting the luggage up and down to the room.
Stayed 1 night in Oct 2022
Response from GM on 12 Oct 2022
I am glad you enjoyed your stay, thank you for your review.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for a college visit and it was a short distance to Elon. Very comfortable stay.
Stayed 1 night in Oct 2022
Response from GM on 12 Oct 2022
I am glad you enjoyed your stay, thank you for your review.

10/10 Excellent

Athena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeled clean rooms with comfortable beds; very friendly and helpful staff
Stayed 1 night in Sep 2022
Response from GM on 28 Sept 2022
I am glad you enjoyed your stay, thank you for your review!