Bar (on property)

Reviews of Britannia Inn Glasgow

3.5 out of 5
Britannia Inn Glasgow
10 Elmbank Gardens, Glasgow, Scotland

Reviews

7.2

Good

Rating 10 - Excellent. 238 out of 911 reviews" "
Rating 8 - Good. 302 out of 911 reviews" "
Rating 6 - Okay. 169 out of 911 reviews" "
Rating 4 - Poor. 106 out of 911 reviews" "
Rating 2 - Terrible. 96 out of 911 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Ewan

Stayed 1 night in Feb 2024

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy location
Stayed 1 night in Feb 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful and room was clean
Stayed 1 night in Feb 2024

8/10 Good

Stephen

Stayed 1 night in Feb 2024

4/10 Poor

Sean

Liked: Staff & service
Couldnt sleep properly with the noise of wind and breezy windows not very soundproofed and the constant fan in the bathroom overall if i was to stay again it wouldnt be a room at he front, worse sleep ive had in a hotel in a long time.
Stayed 1 night in Feb 2024

4/10 Poor

Ellie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights and did not enjoy it one bit. First off it was by the road so very noisy,especially at night! The bathroom fan was also extremely noisy and continued throughout our whole stay. The room was very hot and the windows did not open. We were not informed about the wifi situation at all and then found out we would be charged an extra £7 a day for wifi, in which the staff did not inform us. The staff customer service was mediocre at best. Wallpaper coming off the wall. Cleaner came in without any warning could have been doing anything, there was no do not disturb things to be able to stop this and we were asleep as he came in. The lift was absolutely disgusting, filthy floors, dirty mirrors, empty bottles i could go on and on. They did not seem to care for their job or show much hospitality for guests. Although the hotel was cheap it was not worth the money spent. Definitely won’t be coming back.
Stayed 2 nights in Jan 2024

4/10 Poor

Greg

Disliked: Amenities, property conditions & facilities
Stayed for 3 nights,i had been visiting for a few days as a quiet break. With the exception of a very small and poor heater which took ages to heat up and still kept the room cold - no radiators in the room,what was strange was there was a little thing at the door what looked like you would use to turn the heating up or down but yet searched the room for a radiator but nothing. The room wasnt layed out very well,the 2 hangers were to the side of the table that i had to search for. Had to squueze past the corner of the bed and the tv to be able to get into open and close the curtians. Again there for 3 days and not once did i get a visit from hoisekeeping regarding towels or anything i needed. Only thing decent about the room was the bed was comfy,it was higher than usual hotel beds,this was ok for me but if this was an eldery person not ideal. Website advertises a restaurant & bar,both of which were closed. Restaurant open for breakfast only,however i went down at 9.15 on my last morning,waited almost 10 mins at the hot buffet station and no one appeared so i gave up and left and went into town for breakfast. Told restaurant was closed due to it being January,fair enough but guests shoid be told this when booking. Advertised a vending machine,what kind of vending machine has coke,diet coke and water in it,no other drinks and certainly no food,no crisps or sandwiches. All in all a pretty poor experience.
Stayed 1 night in Jan 2024

10/10 Excellent

Mujahidullah

Liked: Cleanliness, staff & service, property conditions & facilities
I’m comfortable with your hotel Thank you so much…
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and Location.Clean and warm and welcoming.People who Work here are outstanding.Thank You.Have recommended to Others.
Stayed 1 night in Jan 2024

6/10 Okay

Gemma

Travelled with partner
Disliked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and Location.Warm and Clean and Welcoming.People who Work here are Outstanding.Thank You.Near for Bus and Car and Train.Have recommended to Others.
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Stayed 5 nights in Dec 2023

8/10 Good

Niki

Travelled with partner
Hotel could do with a bit of a facelift but great price for NYE and served its purpose. Staff very friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel warm and welcoming and clean and People Who Work here are outstanding.Thank You.Near for Train and Bus and Car and Shops.Have recommended to others.

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 10 nights in Dec 2023

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for daughter's birthday weekend.
Great hotel convenient for city centre, but quiet. Staff welcoming, friendly and very efficient. Sightseeing bus stop a five minute walk away. Fantastic restaurant on the doorstep. The Baby Grand. Highly recommended.
Stayed 1 night in Dec 2023

10/10 Excellent

mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall and cheaper price
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic
Staff were amazing and the location was great to get around
Stayed 4 nights in Dec 2023

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is the worst
Stayed 1 night in Dec 2023

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Craig

Stayed 1 night in Sep 2023

10/10 Excellent

William

A bit dark outside the property, could do with better lighting as it is very dark and slightly intimidating.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good place to stay
Staff was very helpful! Would have preferred to have WiFi in the room and not just in the main floor. Room was clean and bed was comfortable!
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveller

We had issues with accessing our room which took the hotel a significant amount of time to respond to. We were then allocated another room which was unclean. There was a large stain and hairs all over the bed and the bathroom was smelly.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Once again a wonderful stay. The staff are so welcoming and your right in the heart of the city
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
First of all there's the location. Right at the charingcross train station it is perfect for access to the city centre and all it has to offer. Then there is the amenities, food options within a couple of minutes walk are phenomenal. You have every option whether its street for like kebabs, pizza, burgers there's every option to lots off different restaurants all within a mile radius. The staff have been excellent and went out of there way to make me feel welcome i can't compliment them enough. They are a credit to the hotel. I have been staying here for a week and would come back and stay every time im in Glasgow
Stayed 3 nights in Nov 2023

8/10 Good

Hazel

Stayed 3 nights in Nov 2023

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Decent for its pricing. I had a good time there
Stayed 4 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, the location for restaurants, shopping, pubs and clubs. Couldn't ask for more
Stayed 3 nights in Nov 2023

2/10 Terrible

Dylan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lifts are dangerous the room was freezing cold No tea bags Noisy very noisy

6/10 Okay

Alex

Stayed 1 night in Nov 2023

4/10 Poor

Peter

On arrival Hotel said i had not paid for breakfast and had no record of me paying in advance. Had to produce reciept. Then when it was breakfast time there was no breakfast buffet which i oaid for but a plate of a fry up. To top it off the cook did not know how to cook an omelets
Stayed 1 night in Nov 2023

6/10 Okay

Edward J

Disliked: Staff & service
Room comfortable , bathroom adequate. Heating system difficult to understand settings. Needs settings guide.. Portable electric heater works but not adequate. No power points near bed. Wi-Fi advertised as free but cost £7 per 24 hrs for each device. Breakfast expensive for what is actually provided - not value for money. 10am checkout with £15 charge for 12 noon is not reasonable.
Stayed 1 night in Nov 2023

6/10 Okay

John

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Willma

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, cold, one coathanger, worn carpet, broken bedlight, no bedside tables, poor safety in bath/shower.
Stayed 1 night in Nov 2023

10/10 Excellent

SYLVESTER

Stayed 3 nights in Nov 2023

6/10 Okay

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort
Premier Inn no more
Honestly imagine a premier inn but haunted by ghosts and in disrepair. Imagine lifts that don't work properly and paint pealing off the walls. Call scooby doo on this one.
Stayed 1 night in Nov 2023

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is a convinient place for a budget impromptu place to meet. I dodnt like the bed moves allnover the place, an electric fan blows from bathroom which cannot be switched off. The Car parking facilities need improving, I was trapped in the elevator for 1hr. U need to check the place if you driving before one books this place. However for non drivers its a budget place.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and Location near Shops and Restaurants and Train and Bus and Motorway.The Hotel is warm and clean and safe and the People Who Work here are outstanding so friendly and efficient Thank You.Have recommended to Others.
Stayed 1 night in Nov 2023

8/10 Good

Feargal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Britannia Inn Glasgow was a budget option. Being a single male traveller unexpectedly staying overnight it was just about the cheapest available room. The communal areas are all pleasant enough and the room booked was small but immaculately clean as was the bedding and shower/WC facilities. It is right next to a train station and a lap dance club so very central and perhaps a bit intimidating for some people but I saw no one lurking around. Less than five minutes away is a busy street with lots of food options and very interesting pubs and restaurant's where I experienced a lively night out despite it being a Thursday. The receptionist who dealt with my booking was very friendly and helpful. Would reccomend for a short stay without question.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and Location and cean and warm and welcoming and the People Who Work there are outstanding.Thank You
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Homeless man outside hotel that’s all
Stayed 3 nights in Nov 2023

10/10 Excellent

Brian

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent and clean with great Location for getting about and the People Who Work here are outstanding.Have recommended to others.Thank You

2/10 Terrible

Colleen

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good location and very cheap but you really do get what you pay for. Really run down hotel - bar area closed so no where to escape your room, dirty lifts, smell of old cigarette smoke, small dated room, noisy extractor fan that ran constantly, zero hand soap or body wash in the shower. Staff seemed friendly but hotel is dire.
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Good location
Location is good, right above Charing Cross and 2 min walk from Sauchiehall Street, so within walking distance for both the City Centre and the Westend. Reception staff were really friendly and helpful. Unfortunately, on the Saturday night when I arrived back at 11:30pm there were two police officers in the corridor outside my room door, speaking to the guest in the room next to me as there had been an incident. The police officers and reception staff reassured me that all was fine and safe but did still leave me uneasy.
Stayed 2 nights in Oct 2023