Ratings based on 848 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom E

Nice hotel close to every things

Posted 01-Dec-2014
Very nice hotel and I will recommend it to everyone.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom cumbria

Excellent hotel

Posted 30-Nov-2014
Pros: Friendly helpful staff beds very comfortable breakfast great
Comfortable beds lovely pool. Excellent staff very friendly
3 out of 5
by A verified traveller

Near the motorway

Posted 20-Nov-2014
Not much to see or do in the immediate area - the view of the motorway was not attractive although the noise insulation was excellent.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom inverness

Ideal for the hydro

Posted 14-Nov-2014
Excellent breakfast !!! Great hotel, well located
4 out of 5
Recommended
for Everyone
by A verified traveller

Great city hotel

Posted 21-Sep-2014
Pros: The location; facilities and room.
Cons: Nothing of note
Location: Central location. Close to shops and nightlife. Handy for the train station and motorway.
Excellent hotel. Close to the train station; shops and nightlife. Although in the heart of the city room was quiet and able to get a good nights sleep. Reception staff excellent very polite and informative. Facilities appeared excellent although too busy to make use of them.
Comment from Hotel Management
10-Oct-2014 by Lisa, Hotel Management
Dear Guest, Thank you for taking the time to review your stay at Hilton Glasgow. I am delighted to hear how much of an enjoyable experience you had with us. I hope to have the opportunity to welcome you back in the future. Kindest Regards Nicole Guest Relations
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada

Brilliant Stay

Posted 04-Sep-2014
We are spoiled by gratitude and friendliness of such a trained staff. It made our stay even nicer. Executive suits are recommended as u can access executive lounge and it's a plus. Enjoyed our stay at Hilton Glasgow n would recommend to every one.
Comment from Hotel Management
17-Sep-2014 by Lisa, Hotel Management
Thank you for your great feedback.I am delighted you enjoyed your Executive room and have shared your kind comments with our team. We look forward to welcoming you back in the near future.
Comment from Hotel Management
17-Sep-2014 by Lisa, Hotel Management
Thank you for your great review . I am delighted you enjoyed your Executive room and have shared your kind comments with our team .We look forward to your next visit with us.
5 out of 5
Recommended
by Gillfrom edinburgh

Posted 02-Sep-2014 on Hotels.com
Very friendly reception + bar staff
Comment from Hotel Management
22-Nov-2014 by Lisa, Hotel Management
Thank you for your feedback on our team at Hilton Glasgow.We look forward to welcoming you back very soon.
Comment from Hotel Management
22-Nov-2014 by Lisa, Hotel Management
Thank you for your kind feedback.We look forward to welcoming you back very soon.
2 out of 5
Recommended
for Couples
by Ryanfrom Glasgow

Very disappointing

Posted 30-Aug-2014 on Hotels.com
When arriving to room it was very cold, put heating on but it only blew out cold air. The hotel staff suggested waiting 15min for the air to heat up, but after a 30min wait still no heat. We got sent up a small radiant heater, which was a little help but not ideal. Extractor fan in bathroom did also not work, clearly there was an issue which the whole hvac for the room. Not what was expected from Hilton
Comment from Hotel Management
22-Nov-2014 by Lisa, Hotel Management
Thank you for taking the time to share your experience. I am sorry to hear of your disappointing stay and have noted your comments and shared them with our Engineering team to include as part of our on-going rmaintenance review . I do hope we will have an opportunity to welcome you back to the hotel in the near future.
3 out of 5
Recommended
for Personal Event
by Eyesharrrfrom London

I expected those 5* touches

Posted 28-Aug-2014 on Hotels.com
The staff and service were great, very friendly and helpful and facilities were all 5*. However the rooms let us down, there had been no attention to detail, more than one bedside light wasn't working and the furniture was chipped.
Comment from Hotel Management
22-Nov-2014 by Lisa, Hotel Management
It's great to hear your kind comments regarding our team and service however I am sorry to read your comments regarding your room.Your feedback has been shared with our Facilities Manager to include as part of our on-going review of products and services we offer to our guests. Thank you for sharing, we look forward to welcoming you back very soon.
5 out of 5
Recommended
by mike smithfrom Glasgow

brilliant hotel

Posted 28-Aug-2014 on Hotels.com
lovely hotel friendly staff good rooms. sadly no fault of the hotel it was some of the people staying there didn't show any respect for the other guess
Comment from Hotel Management
22-Nov-2014 by Lisa, Hotel Management
Thank you for sharing your feedback. Great to hear you enjoyed your stay and we look forward to welcoming you back very soon.