Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Reviews of Acorn Hotel

3 out of 5
Acorn Hotel
140 Elderslie Street, Glasgow, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 198 out of 421 reviews" "
Rating 8 - Good. 178 out of 421 reviews" "
Rating 6 - Okay. 35 out of 421 reviews" "
Rating 4 - Poor. 7 out of 421 reviews" "
Rating 2 - Terrible. 3 out of 421 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location and friendly helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well appointed,friendly staff and conveniently located. Highly recommended and will use again.
Stayed 1 night in Mar 2024

8/10 Good

Michael, Rowley

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again, convenient and reasonably priced
Stayed 5 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and a comfy room.
Stayed 2 nights in Dec 2023

10/10 Excellent

olatomi

Stayed 2 nights in Dec 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Ronald, Tempe

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Budget hotel, friendly staff but the rooms are small and need updating. Television remote didn't work and the tv channels would phase in and out.
Stayed 5 nights in Nov 2023

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a lovely, clean, comfortable hotel in a beautiful area of Glasgow. The only complaint was the room key cards can be deactivated by your mobile phone. This happened to us & we had to ring & wake up the receptionist. Seems like an impractical system.
Stayed 2 nights in Oct 2023

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
The staff were very welcoming. Comfortable room. Excellent breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower was awesome! The room was larger than I expected. The beds were a little firmer than I preferred but I still slept well. The breakfast was well worth the cost. The front desk worker was super. He was an absolute gem! The only negative thing about this hotel was the lack of an elevator. I’m older and carrying a bag upstairs is difficult.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jenny

Great location, friendly helpful service, nice breakfast. Limited parking and no lift for those that that is important to
Stayed 1 night in Aug 2023

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly on arrival and the rooms were clean. Coffee, tea and hot chocolate available which was nice. Handy for the city centre. Parking was a bit of a pain outside the hotel after 8am Monday but we found a car park less than 10 minutes walk away which was reasonable. The walls were a little thin and my son could hear the man next door snoring and coughing which kept him awake a bit. Overall a nice place though for a few nights stay.
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Cold shower
Room smelt a bit damp and the shower had no hot water. Thank goodness for the manager who allowed me to use the staff shower, but even that was red hot or freezing cold
Stayed 1 night in Jun 2023

10/10 Excellent

Alan

Stayed 1 night in Apr 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice smaller hotel, charm and character and an amazing duty manager. Great weekend
Stayed 2 nights in Apr 2023

10/10 Excellent

elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel in a fab location
The Acorn Hotel is a little gem. Upon arrival we were greeted with a friendly welcoming face. Room was spotless and had everything needed, even loved the additional touch of the ghd straighteners and hairdryer. Alan was a fantastic host and takes care of everything, even cooking breakfast. Location was perfect for our needs, about 10 min walk to the Hydro and 15 mins into the shopping centre of the city. Would happily recommend and can't wait to book again.
Stayed 3 nights in Mar 2023

8/10 Good

David

Stayed 3 nights in Feb 2023

8/10 Good

Neil

Stayed 1 night in Nov 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, it near the university and main square
Stayed 2 nights in May 2022
Response from Robert McQuade on 25 Oct 2022
Dear Andrew,Thank you for your great feedback which has been passed to the team.Delighted you had a great time and enjoyed our location.Best RegardsRobert

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price. Good location
Stayed 2 nights in Jul 2022
Response from Robert McQuade on 19 Jul 2022
Thank you for your review, your feedback is appreciated. We hope you book with us again in the future.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Robert McQuade on 14 Jun 2022
Hello Derek, Thank you for your amazing review score. It is very much appreciated by the team. Hope to be able to welcome you back very soon. Best Regards Robert

10/10 Excellent

krissa

Stayed 2 nights in May 2022
Response from Robert McQuade on 19 Jul 2022
Thank you for the fantastic rating, scoring like this is what we strive to achieve. We hope you book again with us in the future!

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

2/10 Terrible

Steven

Stayed 2 nights in Apr 2022
Response from Robert McQuade on 5 Apr 2022
Dear Steven, Thank you for your feedback. We are surprised and disappointed by your review score following your recent stay with us. You requested to use our lock box for guests arriving after 10p.m. You were issued with the lock box code and instructions as you were aware that reception closed at 10p.m. The lock box system has operated successfully for over 10 years and without issue from our guests. You emailed on your day of arrival to say that you were unable to operate the box with the code you had been issued. Both Duty Managers and the Owner checked the box and found it to be operating perfectly using the same code you had been issued. As a gesture of goodwill you were fully refunded the cost of the first night of your stay. You then checked in the following day with no issue. You were messaged via our in house guest satisfaction system during your stay where you did not respond with any issues. Both Duty Managers were on duty during your stay with whom you both interacted yet did not highlight any problems. Best Regards Reception

4/10 Poor

Leonard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

CARMEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the kind, informative and friendly service from all staff. We loved our room and facilities within it. We loved our breakfast both mornings - great choices both cooked and cold buffet. We loved the area - nice walks, the fabulous Kelvingrove Art Gallery and Museum, its close proximity to the SEC and the Armadillo, great eateries nearby in Finnieston and indeed a lovely bar and bistro underneath the hotel. We loved its position which was only15 minutes walk to the centre of the city. We would love to stay again in the future.
Stayed 2 nights in Mar 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the only issue was with controling the heat
Stayed 3 nights in Dec 2021

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great room. Lovely decor and original features. Only criticisms. Room was quite hot and couldn’t change radiator. Also was next to stairs and near front door which was a bit noisy. Would definitely stay again indifferent room
Stayed 3 nights in Nov 2021

10/10 Excellent

Geoffrey

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

8/10 Good

Inge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Business trip
Very good location. Friendly staff. Room very noisy due to being located on a very busy road.
Stayed 1 night in Oct 2021

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Geoff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff very polite, off site parking was fine with lots of space around the hotel, would definitely book again
Stayed 2 nights in Oct 2021

10/10 Excellent

Abram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this property for it's location. We were able to walk to a lot of attractions and sights. Alan was delightful. He was very attentive and pleasant. He makes a wonderful Scottish breakfast.
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Friendly and helpful staff. Great location, clean and comfortable. Excellent value for money.
Stayed 1 night in Aug 2021

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel.
Lovely small hotel in a great location to explore Glasgow. Very helpful staff and a good breakfast. Parking available just outside for £4 a day extra (free @the weekend) When I return to Glasgow I will certainly stay here again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

usman razwan

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. My single room felt spacious and everywhere was spotlessly clean. Perfect!
Stayed 1 night in Sep 2020

10/10 Excellent

Eamonn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short break
stayed here many times but the room this time was the tops
Stayed 1 night in Feb 2020

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent stay at Acorn, have nothing but gd things to say, from checking in to checking out,no problems, didn't do breakfast!so can't comment! otherwise everything else gets 10 out of 10!
Stayed 3 nights in Jan 2020

8/10 Good

Laura

Stayed 1 night in Jan 2020