We were very pleased with the Best Western Manor Hotel. I visited many times different kind of hotels, also worked for a while in a 5 star hotel, but comparing with my overall experiences that was the best hotel so far. I have many reasons to say this, first of all the reception staff was very helpful and kind to us. We arrived quite late there, our room was very clean and well provided with everything, I felt home and I had the best sleep in this year because was very quiet and comfy (room, bed, good atmosphere). We got everything what we requested and some extras as well.
The main reason why we definitely recommend the hotel, because we made a fatal mistake on our behalf did not bring British pound with us and just realised one day before our trip back to home we don't have money to hire a taxi to get to the train station. It was a very stressful situation because that happened in the middle of the night and we worried about that won't be able to get the train in time back to London to reach our bus, so the night porter/shift leader exchanged the money for us to help out from that terrible situation otherwise we couldn't travel back in time. Unfortunately we don't know his name but we want to say a big thank you for him and for the whole hotel staff who kept tidy our room and cheered up our stay. Thank you very much. I hope we will have the chance to go back to visit the Hotel and the beautiful and friendly Gravesend again.
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