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Reviews of Kurhaus Lenzerheide

Kurhaus Lenzerheide
Voa Principala 40, Postfach 80, Vaz-Obervaz, GR

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 153 reviews" "
Rating 8 - Good. 67 out of 153 reviews" "
Rating 6 - Okay. 13 out of 153 reviews" "
Rating 4 - Poor. 1 out of 153 reviews" "
Rating 2 - Terrible. 1 out of 153 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Andreas

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kurhaus Team on 9 Feb 2024
Hallo Andreas, schade, dass du uns kein Feedback da gelassen hast, was dir bei uns derart schlecht gepasst hat. So wissen wir leider nicht, was dich unzufrieden gemacht hat. Grüsse aus dem Kurhaus Anne-Sophie

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff, clean room with th amazing view
Stayed 1 night in Jun 2023
Response from Kurhaus Team on 22 Jun 2023
Hi Jane, thanks for your feedback! We are happy that you like hotel Kurhaus. Hopefully we can welcome you again. Your Kurhaus team

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall really nice, nicely made for the age of the building. Rooms are not very well isolated from noise, you can hear the heating and other showering etc., did not bother us that much.
Stayed 1 night in May 2023
Response from Kurhaus Team on 30 May 2023
Hi Samuel, thank you very much for your nice, honest feedback! :) We hope to welcome you again. Best regards from Lenzerheide, your Kurhaus team.

10/10 Excellent

Thomas R.

Stayed 1 night in Oct 2022

6/10 Okay

Alan

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Centralised in Lenzerheide. Toilet/bathroom was very small. No service attendance at the front desk after 5pm on Sundays
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Could have been better.
I liked many aspects of the Kurhaus Lenzerheide, but there were too many things that did not work. Plus side: The design is nice, the concept is good and the rooms are cool. The staff (when they could be found) are nice and quite friendly. The food is good. Location is excellent and quite near the PostBus station. Minus side: The hotel often felt like a hostel. The common areas were not cleaned often enough, so used tea, coffee and other glasses were left on every surface. In the evening there was a very large group in the common area/bar which was definitely in violation of Covid-19 restrictions - however no staff was onsite to regulate or to give earplugs for the banging of doors long into the night. For CHF 100 this is ok, for CHF 260 it is not.
Stayed 2 nights in Mar 2021

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

6/10 Okay

Andrea

Business traveller
Liked: Room comfort
As stripped down version of a hotel as it gets
The hotel has a barebones concept and apart from the nice views is pretty outdated and shabby. I stayed across at Schweizerhof for comparison and it was night and day. OK if you are just staying there - but mattresses felt pretty old too.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A very unique hotel! It is very fashionably decorated and the swing at reception is something we’ve never seen before; and it was wonderful to see it used. The staff are very attentive and friendly. Great overall experience!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest chill-out area is great to relax for the whole family.
Stayed 5 nights in Feb 2019

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I was attending the WEF and this was the only hotel available. It is an hour drive from Davos, which includes daily drives up and down the mountains. A good hotel if your reason is to go skiing otherwise a little too far from the action.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 3 nights in Feb 2018

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really a great hotel
big room with balcony, comfortable bed, free parking and welcoming staff!
Stayed 1 night in Aug 2017
Dear Matt Thank you very much for taking the time to review our hotel.We are very happy about the good rating. We are looking forward to welcoming you soon again at the Kurhaus. Best regards Xenia and your Kurhaus Team

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Allie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
This little gem may not look like a lot from the description, but that's because there isn't a spot to accurately describe the culture of the hotel. The staff waited an extra hour on us (reception closed at 8pm) and cheerfully checked us in. This hotel was an older building but has some modern furnishings added to it to make it more appealing for those who prefer that. The mini bar is in the lobby area and is based on the honor system with a sheet laid out for writing what you take. It's not in the city if that's what you are looking for...but rather...it's located on top of the mountain. The views on the drive down are amazing. The smaller town that it's located in does have some shops and restaurants. If you are looking for a truly unique experience...then stay at this hotel!

10/10 Excellent

Jon, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family hotel in charming alpine village.
We thoroughly enjoyed our overnight stay at Kurhaus. Our room was spacious and had a breathtaking view of the surrounding mountains.

4/10 Poor

Mila, Russia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Too expensive
Too expensive for this place))) because near city more cheaper and view more exciting)))

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kurhaus Team on 9 Feb 2024
Hallo Anonymous, danke für deine Bewertung! Grüsse aus dem Kurhaus, fürs Team Anne-Sophie

10/10 Excellent

Mirjam

Stayed 1 night in Dec 2023
Response from Kurhaus Team on 26 Dec 2023
Liebe Mirjam, vielen Dank für deine super Bewertung! Bis bald im Kurhaus, liebe Grüsse Anne-Sophie

8/10 Good

Verified traveller

Liked: Staff & service
Not ideal for work.
No wifi in room. Annoying! Downstairs other guests were angry when you opened your mouth to talk to your company. No desk in room either, so had to sit in the lobby to work/be online. NOT OK in 2023. Breakfast was in bar. Not a buffet (at least not every day). You got a plate with food. Not optimal. But you can boil your own eggs! :) 3 great resturants in hotel! 👍 Central in Lenzerheide. No housekeeping.
Stayed 6 nights in Dec 2023
Response from Kurhaus Team on 26 Dec 2023
Hi Anonymous, thanks for your feedback! Our livingroom is for all guests and there is always music playing. It is therefore very much allowed to talk there and it is not a place of peace and quiet. We are not a business hotel, but a holiday & leisure hotel, so we are certainly less suitable for people who want to work. We make every effort to communicate this everywhere on all platforms and never advertise ourselves as an ideal place to work.We are pleased that you enjoyed the food at our hotel. Greetings from the KurhausAnne-Sophie

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kurhaus Team on 1 Nov 2023
Liebe Ursula, vielen Dank für deine gute Bewertung! Es freut uns, dass dir das Kurhaus so gut gefällt. Wir hoffen, dich bald wieder bei uns begrüssen zu dürfen. Grüsse aus dem Kurhaus Anne-Sophie

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Kurhaus Team on 11 Oct 2023
Hallo Katja, danke für deine gute Bewertung! Bis bald im Kurhaus Anne-Sophie

8/10 Good

Ursula

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Kurhaus Team on 5 Oct 2023
Liebe Ursula, vielen Dank für deine gute Bewertung! Es freut uns, dass es dir bei uns gefallen hat. Bis bald im Kurhaus, liebe Grüsse Anne-Sophie

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dieses Hotel gefällt mir! Ein traditionsreiches Haus sanft renoviert. Die Lobby und der Speisesaal sind sehr schön gestaltet. Hohe Räume mit viel Holz. In der Lobby gibt es einen Lesesaal und eine Erfrischungsecke mit Kaffee, Tee und Wasser. Alles in allem ein super Preis-Leistungsverhältnis! Kann ich nur empfehlen.
Stayed 1 night in Aug 2023
Response from Kurhaus Team on 25 Aug 2023
Hallo Richard, vielen lieben Dank für deine super Bewertung! Es freut uns wahnsinnig, dass dir unser Haus von A bis Z so gut gefällt. Wir hoffen, dich bald wieder begrüssen zu dürfen. :)Liebe Grüsse aus dem KurhausAnne-Sophie

8/10 Good

Marlise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Reception,aufgestellt,spontan,das Frühstück super! Wir waren schon mal im Kurhaus👍
Stayed 1 night in Aug 2023
Response from Kurhaus Team on 11 Aug 2023
Liebe Marlise, cool danke viel Mal für deine positive Rückmeldung zum Team und Frühstück. Wir freuen uns, dich hoffentlich bald wieder bei uns begrüssen zu dürfen!Liebe Grüsse aus dem Kurhaus Anne-Sophi

8/10 Good

Lennart

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Kurhaus Team on 15 Jul 2023
Lieber Lennart, vielen Dank für deine Bewertung. Es freut uns, dass dir unser Haus gefallen hat. Bis bald im Kurhaus! Fürs Team Anne-Sophie

10/10 Excellent

Patrik

Stayed 3 nights in Jul 2023
Response from Kurhaus Team on 15 Jul 2023
Lieber Patrik, vielen Dank für deine positive Bewertung. Es freut uns, dass dir unser Haus gefallen hat. Liebe Grüsse aus dem Kurhaus Anne-Sophie

10/10 Excellent

Patrik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Unterkunft . Wir haben uns sehr wohl gefühlt. Gutes Preis Leistungsverhältnis!
Stayed 3 nights in Jul 2023
Response from Kurhaus Team on 8 Jul 2023
Lieber Patrik, vielen Dank für dein positives Feedback. Bis bald im Kurhaus, fürs Team Anne-Sophie

10/10 Excellent

Andreas

Stayed 1 night in Jun 2023
Response from Kurhaus Team on 8 Jul 2023
Lieber Andreas, danke für deine Bewertung. Grüsse aus dem Kurhaus Anne-Sophie

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, property conditions & facilities
Von aussen ist das Hotel alt und unscheinbar, innen jedoch besticht es durch die hohen Räume,die stilvolle Einrichtung und viel Charme. Ein gemütliches Ambiente für junge und junggebliebene Gäste. Wir kommen gerne wieder.
Stayed 2 nights in Jun 2023
Response from Kurhaus Team on 14 Jun 2023
Danke Gabi für deine Bewertung. Wir freuen uns euch wieder im Kurhaus begrüssen zu dürfen!Liebe GrüsseDein Kurhaus-Team

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Kurhaus Team on 8 Jul 2023
Hallo Jürgen, danke für deine super Bewertung. Wir würden uns sehr freuen, dich wieder einmal bei uns begrüssen zu dürfen. Liebe Grüsse Anne-Sophie

8/10 Good

Pascal

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Leo

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Aufpreis von CHF 25.- auf den Zimmerpreis wenn man eine Reinigung wünscht. Eigentlich müsste der DZ-Preis ohne gewünschte Reinigung um CHF 25.- günstiger sein. Störend ist auch dass der Preis für ein DZ ansteigt je länger man bleibt. Positiv ist das junge, sehr motivierte und freundliche Personal. Leider sind die Winterwanderwege sehr schlecht prepariert.
Stayed 5 nights in Feb 2023

6/10 Okay

Philippe

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach alles nötige vorhanden, aber nichts unnötiges
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön und gut gelegen. Personal sehr freundlich.
Stayed 1 night in Apr 2022

10/10 Excellent

Orlando

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Gastfreundliches Ambiente
Sehr herzliches, hilfsbereites und freundliches Personal mit grosser Leidenschaft der Gastfreundschaft. Preis-Leistung sehr gut. Tolles, schmackhaftes Frühstück. Grosszügige Zimmer. Perfekter Standort und somit toller Ausgangspunkt für alle Aktivitäten.
Stayed 1 night in Mar 2022

8/10 Good

Regula

Stayed 1 night in Mar 2022

8/10 Good

Marcel, Urdorf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grosse Zimmer, sehr gut gelegen, nettes Personal.
Stayed 2 nights in Mar 2022

6/10 Okay

Bonnie

Travelled with family
Bad with no Wifi in the room. Breakfast was
Stayed 2 nights in Feb 2022

8/10 Good

Annelies

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altes traditionelles Haus. Gemütlich und heimelig. Nid so steril wie sonstige Hotel. Schöne Bar, Wilkommenes Gefühl beim entree.
Stayed 1 night in Feb 2022

8/10 Good

Regula

Travelled with partner
Liked: Cleanliness, staff & service
Hotel super gut. Sanitäre Anlagen leider sehr sehr alt
Stayed 2 nights in Feb 2022

8/10 Good

Marcel

Travelled with family
Liked: Staff & service, property conditions & facilities
Gewöhnungsbedürftig aber gut
Der Aufenthalt, 3 Nächte, hat uns gut gefallen. Sehr gut die Betten und die Bettwäsche, hervorragend das Frühstück. Die Lage ist optimal sowohl für Wanderer wie auch für Skifahrer. Parkplatz direkt vor der Tür. WLAN eher schwach nur in der Lobby, TV nur in einzelnen Zimmer. Trotzdem würden wir wieder buchen. Marcel
Stayed 3 nights in Jan 2022

10/10 Excellent

Anton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preiswert sauber und ohne Schi-schi
Stayed 2 nights in Jan 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder !
Genial, problemlos, komfortabel & freundlich
Stayed 1 night in Jan 2022

8/10 Good

Sarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coole Unterkunft, einfach, es hat alles, was man braucht. Sauber, netter Empfang, unkompliziert. Perfekte Lage.
Stayed 1 night in Jan 2022