Shocking reality Posted 19-Feb-2013
The hotel's restaurants are spectacular! but that is all that should have 3.5 star classification complimented by the hotel room prices against the Lundinela name! Paying 220chf per night for a room that was last decorated in the 70s was a rough disappointment. There was absolutely no style about my room and neither were there any usual goodies all hotels with that many stars provide. Lamps in the room were plastic and can be bought for few euros in cheap shops. bins were plastic. windows are very aged as well with slight mould inbetween. Only one towel in a room, no slippers, no dressing gown, no towel for hair. Staff very fake! I stay in upmarket hotels worldwide and have not experienced such attitude anywhere. Guest double bed, yet only single duvet. Hotelrooms in the main building may have the standard advertised on a website, but neighbouring building where I stayed really needs some serious upgrades if they intend to charge this much money! Sauna - small space with overcrowded rooms full of naked older people - yet they charge extra 20chf for this? That really was a last straw!