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Reviews of Valbella Resort

4.5 out of 5
Valbella Resort
Voa Selva 4, Valbella, Vaz-Obervaz, GR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 51 out of 78 reviews" "
Rating 8 - Good. 25 out of 78 reviews" "
Rating 6 - Okay. 1 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bhagwant

Stayed 1 night in Aug 2022

4/10 Poor

lannette

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A shuttle service is needed for winter guests
Room was quiet, has a nice view of pine trees a false sense of serene since it is facing the street not the slopes. Stayed in RM # 813, which is the first floor with peekaboo views of the mountains. Towels were old and room service did not leave enough coffee cartridges daily, had to call for additional. The free minibar was stocked only with two bottles of water, two apple juices and two cola, it was the exact same thing daily, we stayed for 4 nights and the front desk said that is their standard :(. Could have been more enjoyable if the hotel was more customer friendly.
Stayed 1 night in Jan 2022
Response from Valbella Resort on 19 Jan 2022
Thank you very much for your review and the honest feedback, which we will be very happy to take on board and discuss with our quality management team. Please do not hesitate to contact our vacation consultants directly for a next booking, so we can select a room for you that suits your needs. Our on-site team will also be happy to assist you and take care of your needs so that you can fully enjoy your vacation here at the Valbella Resort - your home in the Grisons mountains. Ramona and Thomas Vogt and the team of the Valbella Resort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Family Hotel
Generally speaking we had a short but nice stay at the hotel. The hotel is centrally located and is quite a big resort. Pro‘s - Friendly service - Great breakfast buffet - Wellness area The pictures can be a bit misleading, depending on which building you‘re staying in. There‘s newer buildings as well as older ones. We were staying in an „older“ building, which was still nice and in good shape, however we felt like it was a bit noisy. Even though we just spent a night as a couple I believe a family, would enjoy the hotel. There‘s a lot of activities for kids and the wellness area for the parents is great too.
Stayed 1 night in Aug 2021

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Very convenient location
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Swizz Experience We Dreamed Of
Views, food, drinks, hiking and mountain biking is all stunning. I’m sure in the winter the snow sports are great as well. Absolutely would pick this over any of the other resorts in the area. The sauna is fabulous as well!
Stayed 3 nights in Sep 2020

10/10 Excellent

Wai man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Simone

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Guido

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the mountains. Rooms very comfortable, hotel breakfast is quite standard but good quality, staff always ready to help and their spa facilities are a must visit
Stayed 3 nights in Dec 2018

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and very nice room furnishing, but ....
Very friendly and attentively staff. I loved the furnishing of the rooms, kind of alpine style. Unfortunately there was no Conditioner, no cotton wool and no cotton swabs offered in the bath room. I think this is a pain for a four star plus hotel......
Stayed 2 nights in Jun 2018
Response from Manager on 11 Jun 2018
Dear Pia Thank you for your lines and the positive rating. The well-being of our guests is always close to our hearts. We are very pleased that you have experienced a pleasant stay at the Valbella Inn Resort. We are sorry that you have missed conditioner, cotton wool and swabs - in our hotel we have a focus on the sustainability as we want to protect the environment. We would appreciate seeing you again. Your hosts Ramona and Thomas Vogt and the Valbella Inn team

6/10 Okay

YESHWANT

Not worth the price
A pricey hotel with grumpy staff. In the restaurant they offer a different set of cutlery than that which they show in the ads. At 380 Swiss Franks a day it's a steal... for the hotel owners
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and very kid friendly
Spent 3 days here and we had good fun and our daughter was well entertained too!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel in the Graubunden Moundains
Excellent family hotel with very friendly staff. Very quick service, as well as good food at restaurant. Good full day childcare. Main building where we stayed not as new as appears on their spiffing webpage, but still high quality and clean. Nearest interesting city is Chur, mountain lift to Rothorn (ca 2800 meter) nearby.

10/10 Excellent

Jason, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No need to check the competition
Last minute booking on route, chosen for its high guest rating. Thomas the owner waited up for our arrival at 01:30am,an instantly likeable fella! He directed me to drive into the secure underground carpark, took all our bags to the room ahead of us and then fetched me a draught beer. Super room, free mini bar and being on top floor with balcony, the vista we woke to was outstanding. Great breakfast buffet then picked up the free cable car passes from reception and checked out. Our stay was short and sweet but left a lasting memory. Thank you for your hospitality, the O'Neill family.

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Valbella Resort Team on 14 Feb 2024
Allegra,vielen Dank für Ihre ausgezeichnete Bewertung. Wir schätzen es immer wieder wenn wir eine solch gute Bewertung erhalten. Wir freuen uns schon heute, Sie bald wieder bei uns im Valbella Resort begrüssen zu dürfen. Herzlichst, Ihr Valbella Resort Team

10/10 Excellent

Seraina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super Hotel
Es war alles super. Wir haben ein Upgrade erhalten beim Zimmer, mega Toll, danke. Das Frühstück Buffet und der Wellness Bereich war super. Mehr haben wir nicht genuzt.
Stayed 1 night in Oct 2023

10/10 Excellent

Eda

Stayed 1 night in Sep 2023

10/10 Excellent

Jörg

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Philipp

Stayed 1 night in Aug 2022

10/10 Excellent

Angela

Stayed 1 night in Mar 2022

10/10 Excellent

Katja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach Top! Super freundliches und hilfsbereites Personal, gutes Essen und eine schöne saubere Hotelanlage mit Wellnessbereich.
Stayed 1 night in Jan 2022

10/10 Excellent

Dominique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Freundlich und sauber, Wellness im Moment während Corona etwas schwierig.
Stayed 1 night in Dec 2021

8/10 Good

Céline

Stayed 2 nights in Dec 2021

10/10 Excellent

Werner und Doris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Wir haben uns willkommen und gut aufgehoben gefühlt.
Stayed 2 nights in Sep 2021

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Von a bis z tip top
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021

8/10 Good

reto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und zuvorkommendes Personal! Schön, detailiert eingerichted.
Stayed 2 nights in Mar 2021

8/10 Good

Montanes

Stayed 1 night in Jan 2021

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbarer Aufenthalt
Stayed 2 nights in Jan 2021

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, a bit pricey
Main building of the resort is a bit older than the other two. Service excellent but a bit pricey for the value.
Stayed 1 night in Dec 2020

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Kinder-/Familienhotel
Sehr schönes Familienhotel. Wir haben dies bei der Buchung nicht bemerkt und sind als Paar angereisst. Die Kinder haben nicht gestört. Und wenn man das schöne Bad oder die guten Restaurants zu Randzeiten benützt hat man wunderbar Platz. Suoer Essen. Schöne Wellnessanlage und geräumige Zimmer.
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxus-Familienhotel
Sehr freundliches und nettes Personal. Wunderschön gelegenes Hotel und sehr geschmackvoll eingerichtet. Das Essen ist hervorragend. Leider war der Service etwas chaotisch. Schade. Trotzdem würden wir jederzeit wieder hingehen.
Stayed 2 nights in Sep 2020
Response from Valbella Resort on 17 Sept 2020
Liebe Eva Herzlichen Dank für Ihre positive Rückmeldung. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns im Valbella Resort in vollen Zügen geniessen konnten. Sehr gerne leiten wir Ihr konstruktives Feedback an unser Team weiter. Wir würden uns sehr freuen, Ihnen bald wieder ein Zuhause in den Bündner Bergen zu gewährleisten. Freundliche Grüsse aus Valbella Ramona & Thomas Vogt und das Team des Valbella Resort

10/10 Excellent

Stefan&Linda, MTB weekend

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ottima struttura suddivisa in diversi edifici. La camera molto semplice e funzionale. Eccellente colazione. Ottima posizione per sfruttare al meglio le innumerevoli attività offerte dalla regione.
Stayed 2 nights in Aug 2020
Response from Valbella Resort on 3 Sept 2020
Caro Stefan e cara Linda Grazie mille per il vostro commento favorevole. Siamo molto lieti che anche quest'anno abbiate potuto godere appieno del vostro soggiorno al Valbella Resort. Saremo lieti di trasmettere i vostri complimenti al nostro team. Saremmo molto lieti di garantirvi presto di nuovo una casa sui monti Grigioni. Cordiali saluti da Valbella Ramona & Thomas Vogt e il team di Valbella Resort

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles TipTop / Unterkunft / Essen / und vor allem: Personal
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Das Bild des Zimmers bei der Buchung entsprach nicht dem effektiven Zimmer
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much more to ask for for a family vacation..
.. except a less hefty price tag Fastatsch Restaurant was a fantastic discovery, same for the children ski area just in front of the hotel front door
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Riikka M.

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grossartige Unterkunft, exzellentes Essen und vor allem Service im Fastasch Restaurant. Unsere ganze Familie freut sich schon auf den nächsten Aufenthalt!
Stayed 6 nights in Dec 2019

10/10 Excellent

Remo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut und modern ausgestattetes Hotel. Sehr freundliches Personal.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholsame Auszeit
Auf jeden fall eine Reise wert!
Stayed 1 night in Jul 2019

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019