Ratings based on 422 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Mason, MI

Needs updating

Posted 09-Nov-2014
The kids enjoy the water slide, but for the price, we'd rather stay somewhere with newer updates and free breakfast.
2 out of 5
by A verified travellerfrom Mi

Troubled Check In

Posted 23-Oct-2014
Pros: Location
Cons: Check in process,
Location: Lots of great resturants and stores in area.
Took a long time to find my reservation. Ended up giving us then incorrect room. The door cards didn't work and the maintenance service had to reset the door lock. There were holes in the wall.
3 out of 5
Recommended
for Everyone
by A verified traveller

Old

Posted 20-Oct-2014
Serviceable. Convenient. Trending toward shabby. Attached restaurant is decent. Good beer selection.
2 out of 5
by A verified traveller

Posted 19-Oct-2014
Late check in. Heater was broken. Group of very loud partiers in the parking lot till 1 am.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 14-Oct-2014
Friendly staff, decent hotel, great location, close to everything. Rooms were pretty nice and clean but could use an extra sink or a mini kitchen area. Overall great place!
3 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Chicago, IL

Posted 02-Sep-2014
Pros: location, bed
Cons: Bathrooms need upgrades. Very little counter space, awkward arrangement. Air conditioner is loud
Location: Mall is close, lots of restaurant options. Not too far from expressways.
Decent hotel for one night at the right price. The bathroom was my main gripe, it was awkwardly designed and not convenient if you have a lot of bathroom items. The room itself was fine, comfortable bed. This hotel is good enough for one night, but I wouldn't recommend for a multiple night stay.
1 out of 5
by A verified travellerfrom tyler, texas

Location great but not worth it.

Posted 02-Sep-2014
Pros: Location. People were nice but ineffectiv
Cons: Needs a total renovation. Needs management, including Ramada Corporate to care about it.
Location: Great location for food and shopping. Easy access to nice Southeast part of town.
This hotel is so out of date it's pathetic. Love the location and the rate but not worth it. Everything is shabby and falling apart. Service was weak. No maid service at all one day. Just a very weak experience overall.
2 out of 5
by A verified travellerfrom Grand Rapids MI

Posted 02-Sep-2014
Cons: Everything needs improvements.
Our room was very humid and the carpet was not vacuumed. I talked to the front desk about the broken air conditioner, but nobody showed up to address the issue.
3 out of 5
Recommended
for Everyone
by A verified traveller

Aging hotel that has seen better days.

Posted 28-Aug-2014
Pros: Location
Cons: Updating and a facelift.
Location: Conveniently located near lots of shopping and restaurants.
We arrived at the hotel that we had booked for three people through Expedia to find only one bed. The desk staff were very helpful and arranged another room with two double beds which was fine. The wing of the hotel was adjacent to the pool area and both the hall and room had an overwhelming chlorine smell. When we went to store our valuables in the safe we found it non-functioning, we told the desk twice and were told it would be repaired, in five nights it was still not working. The hotel was safe and reasonably clean and is also conveniently located.
4 out of 5
Recommended
for Families
by Lake Orion Red Dogfrom MI

Very nice

Posted 19-Aug-2014 on Hotels.com
It was not perfect but overall a pleasant stay. The staffs were courteous. Restaurants and mall are very close to the hotel.