Ratings based on 523 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

close to downtown gr

Posted 15-Oct-2014
Pros: Position
Cons: Install double glazing to cut down external noise
Location: short walk to downtown GR
Clean and friendly hotel ,some traffic noise from nearby roads due to lack of double glazing
Comment from Hotel Management
24-Oct-2014 by Caitlin, Hotel Management
Dear Peter, Thank you for your comments about our hotel! We hope to see you again Soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Stay!

Posted 12-Sep-2014
Pros: Staff went out of their way to accommodate our requests!
After the first night we requested a relocation away from the elevator. The front desk staff took care of our request without a problem! The placed us on the same floor and the room location was perfect! Great location to access downtown businesses and sites! Easy walk to Van Andel Arena, Ford Museum and other attractions! Easy FREE parking which is rare in the city!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to everything

Posted 09-Sep-2014
Pros: Location and very professional staff.
Cons: Nothing I can think of.
Location: The Museum and more restaurants and coffee shops than I could count.
Check-in was orderly, staff professional and friendly, and this hotel is near a number of interesting things (museum, restaurants, etc.). It is not cheap, and when I tried to extend my stay I was told that I could wait for a cancellation but that they had every room reserved, so that was a little inconvenient but shows how popular they are. Parking is good, very is nice, I stay here every time I visit GR.
2 out of 5
Recommended
for Everyone
by A verified traveller from chicago, il

disappointed

Posted 16-Aug-2014
Pros: good location. good café.
Cons: no bugs in room!
Location: right near van andel and for presidential museums. near river. can walk downtown.
disappointed in online booking. expedi a promised I could get a rollaway, but hotel said it was against fire code. front desk offered to send up blanket so I could sleep on floor. thanks a lot. so got off to a bad start, then finding bug in bathroom did not help.
3 out of 5
by A verified traveller

Posted 06-Aug-2014
The photography on display was very nice. The front desk staff was polite. The room was way too small and the bathroom was awkward. Felt stuffy and humid. Wasn't as nice as the price would imply. Good location though easy off of the highway.
3 out of 5
Recommended
for Business Travellers
by Missie from Cuyahoga Falls, OH

Fine but pricey

Posted 21-Jul-2014 on Hotels.com
The hotel was fine - nothing spectacular good or bad - however the price was high in my opinion for middle of no where Michigan. It was clean and adequate but nothing more than that. The onsite restaurant/lounge was nice.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Hotel by Grand River

Posted 17-Jul-2014
Very close to my venue. Good room rate. I would go back.
3 out of 5
Recommended
for Families
by A verified traveller

Wabs

Posted 08-Jul-2014 on Hotels.com
Close proximity to several of the attractions.
4 out of 5
Recommended
for Everyone
by A verified traveller from Indianapolis, In

Best pet friendly hotel we have stayed at.

Posted 07-Jul-2014
Pros: Proximity / access to activities
Cons: not much out door area for dogs,
Location: Several parks, museums and great access to the interstate. Also a straight shot to Lake Michigan in about 40 mins
For the other pet owners out there you too have probably had your share of disappointing facilities. My wife and I were pleasantly surprised at how nice this downtown hotel was.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Jul-2014
easy access to downtown. easy on/off to us 131. nice hotel overall