Ratings based on 230 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Mesa, AZ

Average hotel for reasonable price

Posted 06-Jan-2015
This hotel was adequate for a ski trip to Flagstaff. The location was great for driving to Snowbowl and going out for dinner in downtown Flagstaff. The room was moderately comfortable and breakfast was decent. I booked this hotel for the price and the indoor hot tub. Unfortunately, the hot tub is in a separate building from the rest of the hotel. My only complaint is that you have to walk outside in the cold to get to the hot tub and back.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom california

Nice hotel close to restaurants.

Posted 04-Jan-2015
This hotel is easily accessible to highways, restaurants, and has stations. The staff was very friendly and informative. In addition to the included breakfast, there is a beverage station in the lobby where you can make coffee, tea, and hot chocolate at any time of day.
3 out of 5
Recommended
for Everyone
by A verified traveller

Right on Route 66

Posted 31-Dec-2014
Had every thing we needed. Would have used an extra blanket and turned down the heat. Some traffic noise. Pretty good breakfast.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Flagstaff AS

Basic room and clean

Posted 25-Nov-2014
Mattress and pillows very uncomfortable. Had pet room with tile floors they had throw rugs, Rugs were stained and looked dirty. The rest of the room was clean. Ok for one night for the price. . . .
4 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant Stay

Posted 13-Nov-2014
Very friendly staff. Spacious room, like a suite. Comfortable bed and plenty of linens. The spa was very clean and very enjoyable! Breakfast was sufficient. My only complaint would be the walls are very thin. Overall for the location and price I paid, it was a pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

A good place to stay in Flagstaff

Posted 09-Nov-2014
Pros: The hotel has a parking place and a small pool for the guest´s use.
Cons: How ´bout an easy access to the second floor?
Location: The hotel is near a Walmart supercenter and a lot of fast food restaurants!
If you are looking for a good cost x benefit place to stay when visiting the Grand Canyon you should go to the Pony Soldier. Located aside the historic route 66 and a few miles from the Flagstaff downton center, this Best Western hotel provides a good room and a typical american breakfast.
3 out of 5
by A verified traveller

Older hotel

Posted 30-Oct-2014
Pros: nothing
Cons: a general cleanup and remodel; not up to Best Western standards.
This hotel needs a remodel. The molding on the floors is dirty. There is no carpeting, just tile. There are 2 entry room doors right next to each other, so you hear your neighbors going in and out. These entry doors are at least an inch or more off the floor.
2 out of 5
by A verified travellerfrom montreal

Do not go there unless you have a dog.

Posted 27-Oct-2014
Pros: Nothing
Cons: Everything espescially pillows that are tiny and years old. Cleanliness of carpets and size of rooms. Don't understand how Best Western owns this.
Location: Location is next to a very good restaurant called Fat Olives but that is it.
This is a pet friendly hotel and they bark at all hours. Rooms are very small and carpets are dirty. Definitely not recommended and disappointed that Expedia has this hotel on its list and somehow well rated.
2 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 25-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by Ikkofrom 東温市

ikko

Posted 22-Oct-2014 on Hotels.com
朝食の品数が多くて、とても良い。