6/10 Okay
DIANA
Travelled with family
20 Apr 2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel rooms were a bit dated, not much stuff in the room available for a 4* star hotel for example there was not kettle, iron, safe didn't work, towels were only given for 2 people although we booked a quadruple room for 2 adults and 2 kids, only 1 toilette roll were placed in the bathroom by the cleaners every day.
First full board hotel I stayed where water wasn't included so you had to pay for water to have it with your meal, i would of expected if it was alcoholic drinks or even fizzy drinks but water??? Furthermore beach towels were only given once at the beginning of your stay over and given back on the last day which was also was a 1st for me so we had to keep on using the same dirty beach towel every day. This hotel is quite tight with their service considering their fees. Lastly the waiters used to get quite moody with us when we used to take a bit long with our meal cause we had 2 little kids with us that would take longer than adults to eat. The reception staff and the kids area staff were very helpful and friendly but apart from that I wouldn't stay in this hotel again.
DIANA
Stayed 5 nights in Apr 2024
