It's an amazing hotel, staff are very friendly. Great location of the hotel all the must see attraction are nearby maximum 20 minute walk. From the roof top you can see an amazing view of Spain and bar service is open from 6pm to 12am everyday.
Our room was quite small but adequate ovetlooking interior of hotel so quiet. Loved the shutter on window as totally blacks out room. Clean and comfortable. Air con quiet and efficient. Have mini bar in room. Free safe. Did need to ask for more hangers as only had six between us. Roof top pool lovely and a god send as weather 41 degrees plus. Perfect base as San Domingo metro outside hotel. Small supermarket also just outside hotel. Walking distance to palace and cathedral. A great place to eat just around the corner offering menu of the day (3 courses) plus bread and a drink for around £8 each with quite a choice of courses. will be staying here again
Nice location in the heart if the action, great soundproofing that was a must..
Bar on the 1st floor could be better rooftop style bar on the 7th floor is nice but very slow to get drinks as they seem to be brought up from the downstairs bar weird ..
Staff in both bars were pleasant and the check in staff helped with any questions I asked.
Room were cleaned every day and bedding changed to during our 4 day stay, beds are definitely on the firm sided not that comfortable.
Never ate in the hotel so cant comment on the food but overall a nice stay and for the price in terms of location I would say 8/10 .
We stayed at the hotel for 3 nights and think the location is perfect, right in the centre but without too much noise. The hotel was clean and staff very friendly, and for those hot Madrid nights the air con was brilliant and fairly silent! The only reason I've not given it 5 stars is that we went for the Terrace option, and although the space was great, the loungers were unusable, wooden chairs that had seen better days with nails sticking out all over them. Is a shame because everything else about the hotel and our stay was great, and despite the disappointment on full terrace use if I was back in Madrid is stay here again!
When I arrived at the hotel the room given to me was quite small...however, following my request, I was given a bigger room with a much better view as there was availability...in general, the hotel is affordable, clean and in a convenient location for exploring the city...
Clean, modern, comfortable, fantastic location, easy to find, great value for money. All the little things that normally go wrong with other hotels were absolutely perfect: no problem with the internet, the room was perfect temperature, plug in sockets were within reach, the room smelt nice..AND I was able to check in early. What a pleasant, hassle free stay. I am definitely coming back and recommending the hotel too all my friends
Musicals, hotels, shops and restaurants make the Gran Via a rich vein of entertainment, finishing in the east with the black dome of the Metropolis building. The heart of Madrid, the Puerta del Sol contains the statue of the symbolic bear of Madrid and Tio Pepe sherry sign. Westwards, the grand Plaza Mayor was once the site of inquisitions and executions, but is now mostly visited for its terrace cafes.
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