The hotel is in a prime location and easily accessible to various Metro stations.
Our only issue was on the Friday evening a theatre production with extremely loud music continued until 2.30 am leading to a sleepless night. However, when we raised the matter with the reception staff the following day we were moved to another room immediately.
I can't think of a single thing I didn't like about this hotel. We were in a lot of beautiful hotels on this trip, but this one was my favorite over even the most palacial ones. We chose it for its location in central Madrid but were rewarded in many other ways. Everything has an air of tasteful, genteel comfort in a slightly understated 19th century style, roomy without being overly spacious. Being on a small plaza, afternoon street noise through open windows could be intrusive, but we could hear almost none of it with the windows closed. Air conditioning was excellent and quiet. The bathroom is a little small, yet very comfortable in a style that smoothly melded modern Euro sleekness with older elegance. Everything we needed was right there. Staff was always quick to help and friendly.
Traveller from Washington Stste
The Hotel Intur Palacio San Martin is located in a historic building in the heart of Madrid. Constructed in 1883 and …More
Hotel staff helpful,speak perfect English which was most helpful with our basic Spanish! Breakfast in restaurant downstairs lovely. Hotel right next to metro although many attractions within walking distance, architecture in Madrid stunning :-) Our room faced the main road which was very busy but you couldn't hear as there was adequate sound proofing.
Nice hotel in a great location in Madrid. Rooms were comfortable however, the bathroom was annoying. Limited counter space. A strange shower with only about 1/3 piece of glass that was supposed to act as a shower curtain. Needless to say, the floor always flooded.
Family of five, three kids: 15,12 and 8. The hotel is just across the street from a subway station. There are several restaurants, coffee shops, one of the stops for the Tour Bus, a couple of blocks away from the Corte Ingles (Spain's biggest retail store) and . It is a nice hotel in the center of Madrid, some rooms already renovated and others in the process. Nice staff. Good breakfast buffet but a bit pricey.
Musicals, hotels, shops and restaurants make the Gran Via a rich vein of entertainment, finishing in the east with the black dome of the Metropolis building. The heart of Madrid, the Puerta del Sol contains the statue of the symbolic bear of Madrid and Tio Pepe sherry sign. Westwards, the grand Plaza Mayor was once the site of inquisitions and executions, but is now mostly visited for its terrace cafes.
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