Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel, Good Location, Helpful Staff

Posted 07-Sep-2014
Pros: Location - not near the night time buzz of Maspalomas yet close enough for a cheap taxi. Friendly and helpful staff. Level of maintenance of the room.
Cons: Nothing
Location: Close enough to get a shuttle to the beach or a taxi.....shuttle free, taxi about 5 euros. Near to a Fairground type park with restaurants.
From moment of arrival staff were very helpful. The room was classed as the basic one but with twin beds, 2 sofas, TV, fridge, cooker, a bathroom you could hold a football match in, I was surprised on the standard which was excellent. I've seen other reviews complaining about noise around the pools with children and kiddie songs blasting over the speaker system - this was not the case on my trip and this was during the school holidays. Resort is close enough to an adventure park with restaurants, etc. to walk and far enough away that you didn't hear any noise coming from it. Shuttle service to the beach is 3 times in the morning and 3 returns in the afternoon. A Supermarket is on site so there is no need to go venturing for shopping and there is a decent restaurant to. Enjoyed every minute and would definitely go back there!
4 out of 5
Recommended
for Everyone
by A verified traveller from Wellingborough

Nice hotel, apartment style with kitchen.

Posted 04-Sep-2014
Very nice holiday with lots to do. Very hot and people are friendly
3 out of 5
by roger from uk

hotel

Posted 01-Jul-2014
Pros: rooms where ok
Cons: needs more verity of food and more entertainment in the evening
Location: nothing near by
hotel not to bad but not much to do unless you have a car or don't mind getting a cab every where you need the beach bus as beach is no where near walking dissents
4 out of 5
Recommended
for Couples
by Jeremy from Birmingham

Second visit

Posted 22-Jun-2014
Pros: Location. Close to Playa del Ingles & Maspalomas beaches. Holiday world over the road & super markets close by. They have swimming pools too
Cons: A little dated and tired. remember though this is a budget complex. I would happily go back.
Location: Holiday world over the road. Near to Aqualand and plenty of busses & taxi's pass by so you can easily get about.
I have stayed at the Koala gardens on my last visit. Remember prior to booking this is at the budget end of the market. Personally all I want is a room a bed and a bathroom. The added bonus of air conditioning helps keep the room cool at night.
4 out of 5
Recommended
by David&Ruth from UK

Posted 02-Apr-2014 on Hotels.com
The hotel, was dated but clean and tidy. it was a bit further away from the beach than we had thought, about an half hour walk, or you could use the free bus provided. Free WiFI would have been a bonus, as its always nice to keep in touch with those at home.
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 18-Nov-2013
4 out of 5
Recommended
for Getaway With Friends
by FJS from London

Koala

Posted 14-Nov-2013 on Hotels.com
It was good.
3 out of 5
Recommended
for Everyone
by A verified traveller

Easy , cheap and basic

Posted 11-Nov-2013
Pros: Spacious cheap room
Cons: Staff not friendly on reception bad advice. Fresh towels everyday and better maid service.
Location: Nothing to do in the area unless you like slot machines and ten pin bowling or walking. Long walk to town.
Good apartments but be prepared to walk to the centre and the beach In a week we must have walked 150 kilometers. Maid service not efficient. Pool for kids and then one for adults around the corner which was good. Clean and spacious when we first arrived which looked value for money. I would stay here again but for us it was too far from anywhere especially the beach. The bus is predictable timings be prepared to get pushed by the elderly Northern Europeans to get on board in the mornings to ride to the beach.
3 out of 5
by Kass from London

Very basic hotel with urgent need to be updated

Posted 05-Nov-2013
Pros: Number of swimming pools
Cons: Lots.
Location: There are some bars and restaurants, beautiful beach, fun fair. You can fly in a helicopter, go on the submarine, go to dolphinarium...
Very basic hotel. Some bits need to be exchanged asap- broken shower head, yellow toilet seats, ripped old bed linen. Fairly good food. Swimming pool areas were not being cleaned every day. The stay was v cheap- so may say- good value for money... They provide free transport to the amazing, beautiful beach, though. Nice, polite staff, well- most of them.
5 out of 5
Recommended
for Getaway With Friends
by Olivia from Luxembourg

carefree and relaxing holiday

Posted 31-May-2013 on Hotels.com
Being a huge fan of the Canaries in general, this holiday again was nothing but relaxing and good fun. The apartments are clean and spaceous, with little terraces overlooking several outdoor pools. Never any problems with noise and the staff were always very eager to help. We met quite a few guests who had been coming back to Koala for years. When you get into the airport the number 66 bus will take you in the direction of Maspalomas and will drop you a few minutes walk from the main reception (walk past the little complex with a few bars/restaurants & bowling alley - down through the underpassage which avoids crossing the road and when you come out you will see signs leading you to reception). These apartments are about a 5 minute drive (or a 20/30 min stroll) from the beach but at reception they will give you a little card which permits you to use a shuttle service to and from Koala for free (alternatively a taxi is about 3 euros each way). In general I think this was incredible value for price and I would definitely go back to Koala again!