Ratings based on 123 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

fin anläggning. Bra koncept. Orent badrum kök rum

Posted 07-Dec-2014
Pros: Anläggningens utformning. Tyst och lugnt. Lätt med taxi utanför att ta sig ner till centrum.
Cons: Städningen !
Location: För barnfamiljer tivoli på gångavstånd. Annars Ingenting.
Skönt med pool direkt utanför uteplatsen. Bra frukost. Denna tiden på året borde dock poolen varit tempererad. Trivseln i rummet försvann dock pga att badrummet smutsigt och luktade surt. Kylen ej rengjord då vi kom. Städades dåligt. Bytte i stort sett bara handdukar och lakan och tömde sopor.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Rødovre, Danmark

Dejligt hotel langt fra turistvrimmel

Posted 24-Nov-2014
Pros: Dejlige pool-områder. Venligt og hjælpsomt personale. Smukke og velholdte bygninger og beplantning
Cons: Koala skal være bedre til at informere om sine faciliteter, f.eks. at nøglekort kan programmeres til bagindgangene.
Location: Man må nødvendigvis tage en tur til Puerto Mogan for at bade, spise og nyde miljøet. (Bus 32 direkte på hverdag. Bus 33 langs kysten i weekenden).
Koala ligger nogle kilometer fra stranden, men er til gengæld fri for turistmiljøets uro. Man bor blandt lokalbefolkningen. Gratis shuttlebus til til stranden. OBS Koalas egen restaurant er kedelig og uinteressant. All inklusive frarådes. Gå ud og mød kanarierne, hvor de selv spiser og køber ind. Mange muligheder i området, f.eks. oppe ved markedet og i det nærliggende San Fernando, hvor de selv bor. Bemærk, at på korte ture koster en taxi ikke mere end to busbilletter. Alle vigtige busser standser ved forskellige stoppesteder tæt ved hotellet både til korte ture og længere udflugter. Husk, at man kan få sit nøglekort indstillet til åbning af bagindgangene. Trådløst internet i receptionen er gratis for en time ad gangen.
2 out of 5
by A verified travellerfrom trentino

rumoroso

Posted 22-Nov-2014
Pros: poco..
Cons: molto, vecchiotto
Location: decentrata
Fermata Autobus di lineaa adiacente già mattina presto dopo le 6 Pompe acqua sopra le casette rumorose per gran parte della notte
4 out of 5
Recommended
for Everyone
by A verified travellerfrom mi

posizione perfetta

Posted 14-Nov-2014
la posizione ideale sia per spostarsi che per riposare.la camera spaziosa e funzionale come appoggio il mio è sicuramente un giudizio positivo
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

The Koala Garden Suites Hotel is in a quiet area

Posted 04-Nov-2014
Pros: My son enjoyed the pools! Would have been great if they were heated pools! We spent 5 days and our bedding was changed once after I spoke to reception
Cons: Cleaning of the rooms should be improved. The beds are very hard! The food was ok but cheaper and more options if you eat out. No entertainment avail
Location: We stayed in Maspalamos and went on a camel ride. The hotel provides a free bus ride to and back from the beach. Puerto Rico is where you should go
Enjoyed our stay in Gran Canaria. Very hot and we went in October half term - temp up to 35c. The staff were helpful. The hotel provides a free bus service to the beach. Not much to do in this area apart from Holiday World. Supermarket nearby didn't have much but the Spar was much better.Puerto Rico was a lot more busier and more shops and things to do. Angry Birds which was a disappointment but not complaining too much because we got free tickets! The beach was packed but good for young kids and adults. You can get a bus to Puerto Rico from just outside Holiday World. We went for a camel ride which was enjoyable. My son liked Masplamamos beach because of their big waves and there are number of places to eat at a reasonable price. A taxi cost 4.50 euros to Masplamos. I would go back to Gran Canaria but will stay somewhere else not Koala Garden. The rooms are "cleaned" by housekeeping and this involves turning over the pillow and making the bed. Bedding wasn't changed until I spoke to reception. There is no entertainment unless entertainment is a man singing by the pool or bingo! Luckily my son was very tired at the end of the day so didn't need evening entertainment.
3 out of 5
Recommended
for Couples
by A verified travellerfrom VARESE

Camere tattiche e prezzo ottimo!

Posted 03-Nov-2014
Pros: Il personale sempre cordiale e disponibile,le sei piscine molto pulito.
Cons: Ahahahaha,,,si si,,,internet schifoso,poi il ristorante uno solo e devi camminare un po per raggiungerlo...
Location: Be attrazioni notturne non c'è ne molte io andavo sempre al jumbo centro commerciale aperto fino alle2 di notte...ci sono un sacco di negozi.
Sono appena tornato da un viaggio a Gran Canaria e devo dire che in questi appartamenti mi sono trovato davvero bene con la mezza pensione.Sono vicini alle dune del deserto a 5 min in scooter che dovete assolutamente noleggiare.A parte i nudisti distribuiti in tutta la spiaggia di maspalomas,siete a 16 km da una delle più belle spiagge dell'isola PLAYA AMADORES.Andateci e' veramente carina e super servita da un posto vip che si chiama,AMADORES BEACH.la pulizia viene effettuata tutti i giorni delle camere,il personale molto cordiale e sempre con il sorriso a dimostrare che la vita la e' tranquilla,DELINQUENZA 0,vacanza tranquilla e spero di ritornarci.....SONO SODDISFATTO....A P.S. È' pieno di tedeschi....
3 out of 5
Recommended
for Everyone
by A verified travellerfrom D

Cena demasiado pronto

Posted 03-Nov-2014
En general a estado bien pero el cenar de 6 a 9 horrible. Tener cena incluida y pagar las bebidas no me gusto nada
3 out of 5
by A verified travellerfrom London

Recent stay at Koala

Posted 04-Oct-2014
Pros: Location and landscape
Cons: Access & apartment equipment
Location: Since Faro 2 has shut down there are few local restaurants & bars
Access is the main problem - its worse than Colditz to get in and out of. I have mobility problems and having to walk round the perimeter enter via reception then walk round inside the perimeter to get to my apartment is very annoying. There has been a reduction in the equipment provided for instance there was no corkscrew , egg cups or teapot.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel, Good Location, Helpful Staff

Posted 07-Sep-2014
Pros: Location - not near the night time buzz of Maspalomas yet close enough for a cheap taxi. Friendly and helpful staff. Level of maintenance of the room.
Cons: Nothing
Location: Close enough to get a shuttle to the beach or a taxi.....shuttle free, taxi about 5 euros. Near to a Fairground type park with restaurants.
From moment of arrival staff were very helpful. The room was classed as the basic one but with twin beds, 2 sofas, TV, fridge, cooker, a bathroom you could hold a football match in, I was surprised on the standard which was excellent. I've seen other reviews complaining about noise around the pools with children and kiddie songs blasting over the speaker system - this was not the case on my trip and this was during the school holidays. Resort is close enough to an adventure park with restaurants, etc. to walk and far enough away that you didn't hear any noise coming from it. Shuttle service to the beach is 3 times in the morning and 3 returns in the afternoon. A Supermarket is on site so there is no need to go venturing for shopping and there is a decent restaurant to. Enjoyed every minute and would definitely go back there!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Wellingborough

Nice hotel, apartment style with kitchen.

Posted 04-Sep-2014
Very nice holiday with lots to do. Very hot and people are friendly