Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Felpham

fab hotel in Gran Canaria

Posted 04-Nov-2014
Pros: the staff are very polite and helpful. Surroundings are relaxing.
Cons: It would like to be offered nibbles when I order drinks, a few peanuts maybe? Being picky now!
Location: The hotel is very close to the seafront, so can people watch from the balcony. Lots of lovely restaurants and shops to visit.
We have been to this hotel numerous times due. It has a wonderful atmosphere, is clean and sundowners in the beautiful grounds is a must!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom glasgow

Great location for a relaxing holiday

Posted 21-Oct-2014
Hotel is wonderful, really well presented and close to a number of decent restaurants and the beach. The pools - all 5 of then - all offer something different. The Spa is an absolute must!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bedford, UK

Really well thought out hotel, professionally run

Posted 06-Sep-2014
We felt really well looked after during our holiday: the staff were attentive at all times without ever being intrusive. The layout of the hotel has been very carefully thought out, and works, arranged around the many pools. I'm unsure what other reviews that suggest the hotel is dated are based on, as no great follower of fashion I'm no expert, but everything seemed in excellent condition. The advert pictures don't do the place justice, it was a beautiful spot that, along with the excellent service, ensured we had a fantastic holiday!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Suffolk, UK

Beautiful Hotel with a very warm welcome

Posted 01-Sep-2014
We have just returned from our second visit to this wonderful hotel. All the staff are friendly and welcoming and the hotel and resort are lovely. We stayed on a bed and breakfast basis and found the breakfast buffet to be excellent with a huge choice of food on offer. There are also plenty of good restaurants and bars close to the hotel overlooking the sea; the mexican/sushi! restaurant and the Starlight bar were both good. However, I would avoid the tapas bar where the food was cold, expensive and inedible.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom S

perfect place

Posted 20-Jul-2014
Staff helpful and with patience explaining all not only in English but even in Spanish for my daughter to help her practice her Spanish.Beautiful garden with different kinds of swimming pools.Plenty sun beds.Excellent food choice and service.
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 28-Jun-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel with first class on site facilitie

Posted 01-Jun-2014
From arrival it was clear that this is a first class location. Friendly professional staff and beautiful well maintained grounds. Well appointed clean, comfortable room and excellent facilities, pool, bars and restaurant. First class range of restaurants, shops etc within easy walking distance of the hotel. We will definitely be returning.
5 out of 5
Recommended
for Everyone
by Vivfrom London

a very relaxed break

Posted 02-May-2014
Pros: The staff are friendly and helpful and the hotel is very clean. Breakfast is the best!
Cons: that the cash machine is refilled more frequently and is nearer to the reception.
Location: We were right by the sea.
although busy to start with, the hotel coped amazingly with the amount of guests.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lopesan Costa Melonares Resort - simply the best

Posted 07-Apr-2014
Pros: Extremely well run, efficient teams and any queries immediately answered. Food in main restaurant excellent and loads of choice.
Cons: Towels on sun beds syndrome - only one morning were guests asked to remove 'reserved beds' - could do with more vigilance but not easy.
Location: Overlooks beach leading to Maspolomas sand dunes and main promenade. Many shops nearby and beachside cafe's
Staff excellent - helpful and respectful, sense of humour and good English. Location opposite beach and numerous shops was fantastic. Pools were always immaculate and perfect temperature - no need to go elsewhere for entertainment.
5 out of 5
Recommended
for Everyone
by experiencedfrom scotland

Nice hotel close to beach

Posted 30-Mar-2014
Fantastic hotel buffet a bit regimented too many smokers permitted