"Good size apartments. Lovely terrace and pool area"
Travelled with a mixed age group to a wedding. Babies to pensioners. Pool area was perfect. Baby pool separate. Not many places to eat nearby but bus or taxi to San Augustan plentiful, quick and cheap. About 4 or 5 euros in taxi and 1 euro on bus. Definitely recommend it to anyone who does not want to be right in the middle of busy bars etc. So peaceful with fab views of Atlantic Ocean.
We booked this hotel for an out of season break for four adult males. The hotel staff were very friendly, the rooms were clean and functional. It is quite a long way up the hill so you either need to be comfortable with climbing multiple sets of steps or will need to use taxis which are plentiful and cheap. I would happily stay here again.
"hotel reception staff could be more friendly,,overall a great stay but the hotel needs a refurb."
After a long tiring flight and resort transfer on arrival at reception i was met with blank stares by 2 female receptionists.A manager arrived after a few minutes and said they were full and enquired had i been contacted by expedia..he didnt offer any solution either.I produced my email confirmations and pointed out my details which were on HIS clipboard..They overbooked but the fact i had my confirmations and paid 3 weeks in advance i wasnt been fobbed off. A few minutes passed and then he just handed me my room cards and pointed in its general direction,offering me no explanation/apology.The hotel is built right on the beach which is fab. it has great facilities but now could do with refurbishment..The staff in the resturant and cleaners were very friendly/helpfull and only reminded me about the lack of service at reception.we had a very relaxing stay at the hotel.playa del cura is a very quite and isolated location.The hotel resturant is great but is the only one of standard available.Our last day we were offerd a courtesy room to shower and change before our transfer to the airport, both of them pointed out numerous times it was only available to us for 15mins which i thought was ludicrous for 2 people to shower and my wife to dry her hair.Overall we had a lovely holiday there ,But my advice to hotel managment would be take a good long look at the level of service / courtesy provided to guests by the duty manager and his reception staff, and yes dont overbook their room !
We arrived at the resort around 9pm. The receptionist welcome us kindly giving all the information we need.
Arriving late we were hungry and eat at the restaurant situated beside the pool which is the only restaurant at the resort.The service was implacable and the food delicious. We had a great night especially because of the attention we got from the staff .That make us to have the diner at Club Vista Serena Restaurant every night. Every dish we chose was very tasteful and well presented .That was the merit of the chef Jorge ,from Argentina. Oscar and Vicky the other two members of the staff were very friendly and respectful .They have mixt meat barbeque every Sunday night when you can also see Oscar's talent in dancing.
The apartments are clean and big. They have all the utilities in the kitchen ,hairdryer, iron and iron board if you need and for a longer stay they have laundry too.
You can cool in a clean pool and serve a drink of your choice at the bar beside.
The resort is very quiet as it is situated away from the traffic of the main streets.
From all these reasons we hilly recommend this resort for everyone.
Valeria from Dublin
Club Vista Serena is a lovely award-winning resort offering comfortable holiday serviced apartments in Maspalomas, the …More
We stayed for one week at this wonderful hotel, a fantastic location, superb staff who were very courteous, helpful and accommodating on all of our needs. I would recommend this hotel evey time and cannot wait to go back. Well done to all the staff for making our holiday a wonderful experiance.
This is a great hotel. Friendly staff, excellent facilities and very quiet and clean accommodation.
Pool is amazing as is the buffet breakfast (sit overlooking the sea below and next to the pool, idyllic spot and great way to start the day).
Short walk to beach and into town, with great restaurants.(the food at the hotel is excellent as well) Can highly recommend this hotel to anyone!
Another plus for us was there were not many English staying. However, everyone speaks English at the hotel.
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