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Reviews of Hotel LIVVO Fataga

4 out of 5
Hotel LIVVO Fataga
Calle Nestor de la Torre, 21, Las Palmas de Gran Canaria, Gran Canaria

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 188 reviews" "
Rating 8 - Good. 81 out of 188 reviews" "
Rating 6 - Okay. 38 out of 188 reviews" "
Rating 4 - Poor. 12 out of 188 reviews" "
Rating 2 - Terrible. 2 out of 188 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Liked the modern room and quirky shower! Staff were pleasant, breakfast was good. Due to cancelled flight there was quick availability. Disliked the lifts weren’t up to standard and the fact I got soaked in the night in bed due to a leak in the roof all we got was an apology with no compensation offered.
Stayed 1 night in Sep 2022

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Ely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jun 2022

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Reception on 14 Nov 2021
Many thanks for your review. BEst regards

8/10 Good

Ina, New York

Travelled with family and small children
Liked: Staff & service, amenities
Food was amazing! The room wasn’t in a very good condition, pretty old
Stayed 1 night in Feb 2020
Response from Front Desk on 23 Mar 2020
Dear Ina, We are grateful for the time you took to rate our services. Thank you for your comments about breakfast. Also, thanks for your opinions that helps us to improve. Regards. .

10/10 Excellent

Mahmoud, Tehran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was Excellent. The staff was very kind and excellent. The breakfast was very good.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair price for very good location
Fair price for very good location, rooms are quite big, comfortable, clean.
Stayed 1 night in Apr 2019
Response from Reception on 28 Apr 2019
Dear guests, Thank you for sharing your opinions with us. We really appreciate your comments about room and our location. Also, thanks for your criticism that helps us to improve. We hope to see you soon. Kindest Regards. Reception.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable. The fact the lights in the balconies could not be turned off at night was a bit disconcerting.
Stayed 4 nights in Feb 2019
Response from Departamento de Recepción on 24 Feb 2019
Dear guest, We would like to be grateful for your comment about our central clean service and comfortable room. Also, thanks for your opinions that helps us to improve. Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018
Response from Departamento de Recepción on 17 Jul 2018
Estimado cliente, Gracias por valorar su estancia con nosotros. Esperamos verle de nuevo. Atentamente

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Departamento de Recepción on 12 Dec 2018
Estimado huésped, Gracias por dedicar un momento de su tiempo a valorar su estancia con nosotros. Reciba un cordial saludo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas time
Had a nice time during Xmas 2017. A nice place to stay - very central and amazing breakfast :)
Stayed 3 nights in Dec 2017
Dear Manish, is a pleasure for us to receive such a nice review. It is very important to know that you have enjoyed your Xmas 2017! We hope to see you next year! Alejandro de Diego.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but rather dated hotel in town centre
Just stopping for one night on Gran Canaria. Well located close to the beach and shopping centre. Too far to walk to the old town. Large, quiet but basic room, nice breakfast. Car parking was a minor problem as the hotel is in a one way street and the next car park is quite expensive (20 euro per day). They do have an arrangment with a cheaper one but you need to take a ticket from the receptionist. OK if there are two of you in the car but hard if you are on your own. Also do not believe the optimistic and helpful receptionist who says there is lots of free on-street parking after 20:00.

10/10 Excellent

Chris, Somerset,England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Wonderful hotel,great location,easy access for the beach,harbour and shopping.All members of the hotel staff were extremely polite and helpful,we would recommend this hotel, and we are looking forward to going back in the near future.

8/10 Good

tommy, ireland

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel 8 mins walk to the beach
we found the hotel nice and clean good freindly staff rooms were clean

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and good value for money
From location this was great as the hotel is right in the middle of the commercial and business area of Las Palmas, walking distance from the beaches and port and the main bus terminal. In the other hand be aware you are 8 kilometres away from the old town (Cathedral) so you will need to take public buses to move around unless you are having a rental car. It was very convenient in every sense, the staff very friendly, helpful and of course multi-lingual. The room was large, with a very comfortable bed and quiet at night (very important). Perhaps a bit dated in some areas but well taken care. The breakfast, which was included in the night rate (very rare as none of the other hotels in the city offered this) was nice with a good selection, so we were very happy with the choice over all and will strongly recommend to anyone.

8/10 Good

Chang

Liked: Property conditions & facilities

6/10 Okay

tina, england

Liked: Cleanliness, staff & service
A good base if a town location is needed.
Mainly a business hotel as no extra facilities for holiday makers. Good breakfast buffet and helpful staff. I would say it's no more than 3 star.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city hotel. Friendly staff, quite spacious room, good breakfast.

6/10 Okay

Mattias M

Disliked: Property conditions & facilities, room comfort

8/10 Good

Alma, Midlands, UK

Liked: Cleanliness, staff & service
Central location, walkable to beach (15-20 mins)
Hotel is a good 3-star typical Spanish hotel. Pleased with the location with good public transport link (outside the hotel or 2-min walk to the main street), good local facilities (department store, supermarket, pharmacy, cafe). Our room was on the second floor (quiet without any street noise and spacious even with three single beds in one room). Breakfast is not bad at all: with both English and local Spanish selection.

6/10 Okay

jbohbot, London

Disliked: Cleanliness, staff & service
4* city centre hotel is just 3* real value
A great location hotel with a very friendly staff, shame that the hotel was not a s clean as we expect from a 4* hotel (we had to ask to clean the floors and bedside in our arrival) the bed sheets and curtains had holes. I order a pizza and the pizza company didn't let me pay when they deliver the food, the said that the hotel will add it into my room service bill, my surprise when I pay was the hotel charge me a 7% extra. (I didn't order anything else)

6/10 Okay

Verified traveller

Disliked: Room comfort
We were a bit disappointed with our room as a family of four we had four single beds in quite a small room. Hotel is older style and needed a bit of refurbishment in parts. The breakfast however (included in the rate) was superb a great range of food was offered in the buffet.

8/10 Good

jose, miami beach

Liked: Cleanliness, staff & service, property conditions & facilities
very good

4/10 Poor

Marie, Trondheim

Disliked: Cleanliness, staff & service
Close to the beach and the harbour, bad service
The hotel is situated at a good place, with the beach and the harbour nearby. Besides from this, there is not much nice to say about the hotel. The service from the reception was really bad. We got very little help on simple questions about in ex where to go and where to eat in Las Palmas, and in the end we were afraid to ask of anything. The rooms were simple and at an ok standard, but some of the sheets were dirty, and although we asked for a non-smoking room, the room was clearly used as a smoking room, and the smell from this was very bad.

10/10 Excellent

Mani, Sweden, Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good trip with staying in Hotel Fataga
Hotel Fataga was nearly the best thing that we were expecting. It was a real 4-star hotel, with whatever you want. The rooms are really nice, clean and big. We liked it so much. The breakfast was really great and delicious, and the personnel were nice and friendly. We were completely satisfied with our one week staying in Hotel Fataga - it helped our trip to be so lovely and memorable.

4/10 Poor

Timea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

SHUTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Tomke

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Sauberkeit, nettes Personal, Frühstück
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Feb 2023

8/10 Good

Pia

Travelled with partner
Liked: Cleanliness, staff & service
Die Unterkunft liegt quasi mitten in der Stadt.Das Frühstück war super frisch und die Auswahl sehr groß. Allerdings hat uns das Preis Leistungsverhältnis nicht überzeugt.

6/10 Okay

Facundo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
El wifi realmente es muy malo, el shampoo, el gel de baño y el papel higiénico son de MUY baja calidad. La habitación es agradable y la cama muy cómoda. La atención en líneas generales es buena, todos han sido amables. Acabo de regresar y me deje un par de zapatillas en la habitación, con lo cual conforme a si aparecen o no es que voy a terminar de definir si la atención es buena o no.
Stayed 2 nights in Jan 2023

8/10 Good

Yolanda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel agradable bien ubicado
El hotel está bastante bien en su conjunto. El personal es muy amable, el desayuno está muy bien. La limpieza del baño podia ser mejorable y el personal de limpieza un poco irrespetuoso en las opiniones. En general lo recomiendo. La situacion es muy buena.
Stayed 3 nights in Jan 2023

10/10 Excellent

Horst

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Angemessene Unterkunft, Rezeption sehr bemüht. Wir haben uns wohl gefühlt
Stayed 1 night in Dec 2022

10/10 Excellent

Haymee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico y un personal súper amable y atentos.

8/10 Good

LAURENT, Voegtlinshoffen

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Localisation La chambre n'a pas été faite en jours. Pleins de mégots devant l'hôtel, un cendrier serait judicieux
Stayed 2 nights in Oct 2022

6/10 Okay

Semiha

Travelled with family
Liked: Cleanliness
Pas convenable il y’avait trop de bruit
Stayed 1 night in Jul 2022

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situación como hotel urbano
Stayed 2 nights in Jul 2022

10/10 Excellent

ANTONIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Excelente trato del personal , bien ubicado y las instalaciones muy correctas
Stayed 1 night in May 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Sidi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Rita

Stayed 1 night in Dec 2021
Response from Dpto de Recepción on 10 Jan 2022
Estimada Rita, Gracias por valorar su estancia con nosotros. Atentamente

10/10 Excellent

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotel og service Dårlig Wifi-forbindelse på rommet
Stayed 1 night in Nov 2021
Response from Front desk on 10 Jan 2022
Dear Elisabeth, We greatly appreciate the time you spent to review your recent experience in our hotel, at THe Hotel Fataga we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. The access to our Wifi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement. Best regards