Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from H

Servicio pesimo

Posted 06-Jul-2015
Pocos camareros para tanto cliente, esperas de horas para poder tomarte una copa.
5 out of 5
Recommended
for Everyone
by A verified traveller from Malmö/Bunkeflostrand

FANTASTIGT HOTEL. BÄSTA MATEN & BÄSTA PERSONALEN!

Posted 28-Jun-2015
Pros: Hotelet och personalen är så otroligt trevliga..Man kommer tillbaka år efter år..
Cons: Behövs ej, allt är fantastigt trevligt och bra!
Location: På gångavstånd finns Svenska kyrkan, Svenska Skolan, Svensk Supermarket..Köpcentra med ex vis apotek...
Vi har varit på detta otrligt trevliga hotel vid 5 olika omgångar och år, och kommer absolut att komma tillbaka igen...Det bästa hotel vi varit på, den bästa maten (all inclusive) bästa personalen...ALLT är mycket bra! Det finns inget att klaga på..Jag gick upp 4 kg på 9 dagar, likaså min svåger..Maten är helt osanoligt och framför allt personalen som är så vänliga och hjälpsamma..De sliter från tidig morgon till sen natt för vår skull ! ETT STORT TACK, TILL PERSONALEN !
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jun-2015
La estancia en este Hotel a sido muy placentera, gracias
5 out of 5
Recommended
for Everyone
by A verified traveller from m

Posted 01-Jun-2015
Great staff and facilities I can't wait to visit again when the construction is finished.
4 out of 5
Recommended
for Everyone
by A verified traveller from debyshire

Relaxing holiday

Posted 28-May-2015
Pros: Location
Cons: Room cleaning
Location: Not much
Enjoyable shuttle bus to other beaches was very helpful
4 out of 5
Recommended
for Everyone
by A verified traveller from Gelderland

5 dagen vakantie

Posted 26-May-2015
Pros: Aardig personeel (Receptie en Animatie), mooie kamers, genoeg plek om te liggen (zwembad).
Cons: Minder aandringen op het nemen van drankjes als er al nee is gezegd.
Location: Leuke locatie en uitstekend vermaakt.
5 dagen hier mogen overnachten en is uitstekend bevallen. Ruime en schone kamers, mooi uitzicht en het eten was goed.
4 out of 5
Recommended
for Everyone
by A verified traveller from galicia

tranquilo, situado cerca de playas y agradable

Posted 03-May-2015
Pros: comodidad, tranquilidad y buen trato
Location: buena ubicación, fácilmente accesible a pié a playa y zona comercial (diez minutos). hay paradas de bus cerca y acceso a autovía cercano.
segunda estancia en el hotel. apartado lo suficiente para dotarlo de tranquilidad pero a un paso de zona de playa y otros servicios. bien de limpieza, servicios, buen buffet y personal muy agradable y atento.
5 out of 5
Recommended
for Couples
by A verified traveller from London

Great hotel

Posted 01-May-2015
Pros: Great pool area.
Cons: There wasn't much hot vegetarian food, and on a couple of nights there weren't many vegetarian salads either. The children's entertainments are loud.
Location: The nearby beaches are ok, with dark volcanic sand. San Agustin is quiet, with only a handful of shops. Playa del Ingles is a tacky seaside town
We're a couple who stayed for 10 nights in late April. Our room was spacious, with a nice bathroom and a balcony. Being on the 4th floor, just about the outdoor area, the children's disco was quite loud every night, but only from 1930 until 2030. The buffet breakfast was great, with lots of choice. Dinner was pretty good, although there were often limited vegetarian options amongst the hot food, and occasionally few vegetarian salads. There's a different cuisine each night, and on the Canarian night they even had a small band playing. Drinks are pretty reasonable. Charging for the room safe seems a little mean, although on the other hand there is free WiFi. The pool areas are great, and the grounds are really pretty and well maintained. The local beaches are ok, although the dark sand doesn't make them look so nice. The staff are all really friendly and helpful. The lady who promotes and sells the tours was really good at telling us about what we could do and how to get there.
5 out of 5
Recommended
for Couples
by Héctor

This traveller left a rating score only Posted 28-Apr-2015 on Hotels
4 out of 5
Recommended
for Couples
by Göran from Tyresö

Har en försämrad service nivå

Posted 14-Apr-2015 on Hotels
Återvänt till detta Hotell många gånger 7 besöket Gillar läget för promenader samt att umgås med gäster som liksom oss är årerkommande Servicen har tyvärr försämrats årligen Tidigare var service känslan högre nu är det stress och lägre bemanning