Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom galicia

tranquilo, situado cerca de playas y agradable

Posted 03-May-2015
Pros: comodidad, tranquilidad y buen trato
Location: buena ubicación, fácilmente accesible a pié a playa y zona comercial (diez minutos). hay paradas de bus cerca y acceso a autovía cercano.
segunda estancia en el hotel. apartado lo suficiente para dotarlo de tranquilidad pero a un paso de zona de playa y otros servicios. bien de limpieza, servicios, buen buffet y personal muy agradable y atento.
5 out of 5
Recommended
for Couples
by A verified travellerfrom London

Great hotel

Posted 01-May-2015
Pros: Great pool area.
Cons: There wasn't much hot vegetarian food, and on a couple of nights there weren't many vegetarian salads either. The children's entertainments are loud.
Location: The nearby beaches are ok, with dark volcanic sand. San Agustin is quiet, with only a handful of shops. Playa del Ingles is a tacky seaside town
We're a couple who stayed for 10 nights in late April. Our room was spacious, with a nice bathroom and a balcony. Being on the 4th floor, just about the outdoor area, the children's disco was quite loud every night, but only from 1930 until 2030. The buffet breakfast was great, with lots of choice. Dinner was pretty good, although there were often limited vegetarian options amongst the hot food, and occasionally few vegetarian salads. There's a different cuisine each night, and on the Canarian night they even had a small band playing. Drinks are pretty reasonable. Charging for the room safe seems a little mean, although on the other hand there is free WiFi. The pool areas are great, and the grounds are really pretty and well maintained. The local beaches are ok, although the dark sand doesn't make them look so nice. The staff are all really friendly and helpful. The lady who promotes and sells the tours was really good at telling us about what we could do and how to get there.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Oxford, UK

Gloria Palace in March

Posted 30-Mar-2015
A friendly reception on arrival and very helpful staff. Every day greeted with a smile, from the chambermaid to the waiters/ waitresses to the reception team. The friendliness made you feel welcome. I'd recommend the roof terrace for the views and bit of peace and tranquility. I'd recommend they offer massages up there too!
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 11-Feb-2015 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveller

Fint uteområde og veldig hyggelig personal.

Posted 11-Jan-2015
Fint opphold på hotellet. Rommene, personalet og uteområdet var det beste med hotellet. All inclusive var noe begrenset samt hva som ble servert i barene i tillegg til drikke. Området rundt er lite og har mye vind, men lett å komme seg rundt med buss som går fra og like ved hotellet.
4 out of 5
Recommended
for Families
by A verified traveller

Hotel muy grande, aunque con buenos servicios

Posted 11-Jan-2015
Pros: La amabilidad del personal, fundamentalmente el servicio de limpieza
Cons: La recepción, parte del personal no sabía hablar castellano. La cena buffet mejorable
Location: Algo lejos de la playa y un acceso en cuesta muy pronunciada
Hotel con buenos servicios, aunque excesivamente grande
4 out of 5
Recommended
for Couples
by Jari

This traveller left a rating score only Posted 06-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Mirafrom Suomi

Ihan hyvä hotellivalinta aurinkolomalle.

Posted 26-Nov-2014 on Hotels.com
Olin varannut puolihoidon (aamiainen ja illallinen, hinta ei sisällä alkoholijuomia), ja olin valintaan tyytyväinen - ainakin marraskuussa alueen muu ravintolaelämä oli melko vaatimatonta, joten hotellilla syöminen oli hyvä vaihtoehto. Aamianen oli monipuolinen ja maistuva, ja joskin illallinen ei kaikkina iltoina ollut ihan yhtä paljon omaan makuuni, oli mukavaa että ruokalajeissa oli kunnolla vaihtelua. Jos pöydän sijainnilla on itselle väliä, kannattaa avata suunsa, sillä pöytävaraus on samassa pöydässä koko vierailun ajan. Hotellin palvelu oli sujuvaa ja ystävällistä, siihen selvästikin halutaan panostaa: jopa siihen pisteeseen asti että henkilökunta antoi aplodit illalliselle tulijoille tarjoilun alkaessa (mikä tällaisesta jäyhästä suomalaisesta tuntui melkeinpä vaivaannuttavalta). Huone oli ok, ja ainakin päärakennuksessa kaikille parvekkeille osuu aurinko käytännössä koko päivän. Ainoa miinus huoneesta oli se, että mini"jääkaappi" vastasi teholtaan korkeintaan kylmälaatikkoa, ei siis kyennyt jäähdyttämään juomia eikä säilyttämään niitä kylmänä pitkään. Plussaa ilmaisista parkkipaikoista.
5 out of 5
Recommended
for Everyone
by A verified traveller

Allt perfekt

Posted 30-Oct-2014
Trivdes utmärkt. Väldigt serviceinriktat hotell. Man känner sig omhändertagen. Liten varning dock om man är äldre och har svårt att gå. Backen upp till hotellet är jobbig!
5 out of 5
Recommended
for Families
by A verified traveller

Gran Canaria Holiday

Posted 27-Oct-2014 on Hotels.com
Very Nice hotel with very friendly staff and a super SPA