My first time in Axel hotels. Good location, warm and friendly staff on arrival and throughout stay. The room was a poolside view, very nice room and v good facilities. Rooms cleaned daily and if you don't want it done no hassle given. Poolside was again nice and great bar service all day. Music was played all day but thankfully varied and mostly enjoyable but at times a bit loud if you were suffering a hangover. I have just booked again for February 2015. That says it all.
The resort was much better then what I expected! From what I read on trip advisor, I was expecting the worst, but it wasn't that bad at all. It is MUCH close to Yumbo Gay Bars then what I expected (2 short blocks) and the bungalows were basic, but cute. The bartenders were very friendly as were the guests. The drinks were reasonably priced and there was even a happy hour! The down side is that the bar closes at 5, 5:30pm even if there are guys (like me) wanting that extra drink. Bring your own booze is HIGHLY recommended. Not to much greenery and not a party place. It can be as alone or as social as you want it to be. Ok for both single and couples. Some cruising but not creepy. Mostly British and German. Bungalow have a living room with couch and TV, a nice bathroom and the bedroom (a bit dark with two twin beds put together, but ok). There is a nice size pool (that is blue, not green) and a good size hot tube. There is also a coin operated pool table that was fun. All in all I would definetly recommend it. Thinks to keep in mind: No 24 hour concierge (Which could be good ) , Bar closes too early and bungalow is basic. Positives SOOO close to Yumbo and Gay bars yet not loud. Price is unbeatable (compared to what guys I met at the bars paid for theirs). Not too far from the ocean. Hope this helps. Oh, and yes, MEN Only, it is true. No women. As far as smoking: Anywhere in the Bungalow and outside (I'm a smoker so I loved it)
"Good size apartments. Lovely terrace and pool area"
Travelled with a mixed age group to a wedding. Babies to pensioners. Pool area was perfect. Baby pool separate. Not many places to eat nearby but bus or taxi to San Augustan plentiful, quick and cheap. About 4 or 5 euros in taxi and 1 euro on bus. Definitely recommend it to anyone who does not want to be right in the middle of busy bars etc. So peaceful with fab views of Atlantic Ocean.
This is our 2nd visit to the neptuno, it's a lovely hotel right in the middle of all that's going on and just a short walk to the beach. Staff are very polite and always willing to help. Hotel was always clean and tidy including our room. We stayed all inclusive, there was a good selection of tasty food on offer and branded drinks all included. There is a very helpful lady called Maria that works in a excursion shop ( left out the hotel and 200m up the road. ) who we booked a couple of trips with and would definitely recommend the supercat boat trip. Will definitely be coming back.
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