View from room
Check availability

Reviews of Don Gregory by Dunas, Adults Only

4 out of 5
Don Gregory by Dunas, Adults Only
Calle de las Dalias, 11, San Agustin, San Bartolome de Tirajana, Gran Canaria

Reviews

8.4

Very good

Rating 10 - Excellent. 81 out of 194 reviews" "
Rating 8 - Good. 83 out of 194 reviews" "
Rating 6 - Okay. 19 out of 194 reviews" "
Rating 4 - Poor. 8 out of 194 reviews" "
Rating 2 - Terrible. 3 out of 194 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023

10/10 Excellent

Thomas

Stayed 2 nights in Apr 2023

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous winter break location !
Lovely room overlooking the sea from which we saw amazing sunsets. We took advantage of the half board with evening buffet. All food was of a high standard. The pool terrace was sheltered from wind, pool was heated and it was a sunny location all day. Lovely walks from the hotel in both directions. They used a company called Anamation, for aqua gym and various other events, all of which were very entertaining . Staff friendly and helpful around the hotel.
Stayed 14 nights in Jan 2023
Response from Guest Experience on 25 Jan 2023
Dear Jillian, thank you very much for choosing hotel Don Gregory by Dunas to enjoy your holiday.We appreciate that you have taken your valueable time write and publish a review on this hotel. Its great for our entire team to know that you have spent a marvellous time and that the service in the different areas of the hotel have lived up to your expectations completely. We look forward to having you stay with us again.Best regards and see you next time,Mrs. KurzGuest Experience

8/10 Good

Mikkjal

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I had if i were her boss,asked her to excuse.Rgds.
There was especially young lady,made mee angry.I explaned -and she wouldn´t understand.I hope she will explane,why.She was the manager,they told mee.She promised to answer,none came to my room to check neither.I got very good service from reception desk,and also after i moved to an apartment.Hope to get explanation for her behave.
Stayed 7 nights in Nov 2021

6/10 Okay

Yolanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Mrs. Kurz on 14 Mar 2020
Dear Yolanda, thank you for choosing Don Gregory by Dunas and for publishing your personal evaluation. Our guest experience and front desk team is always at the disposal for our clientes. We would have liked to make your holiday experience even more fulfilling. Therefore please do never hesitate to contact us during your stay in order to possibly find suitable solutions for any kind of incidents or respond to any inconsistency that may cause a not completely fulfilling holliday experience. We hope your return was pleasant and we would be glad to welcome you once again as our guest if you wish so. Kind Regards, Mrs. Kurz Guest Experience

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Excellent breakfast. Beautiful beach nearby.
Stayed 5 nights in Jan 2020
Response from Mrs. Kurz on 21 Jan 2020
Dear guest, thank you for choosing hotel Don Gregory by Dunas on the beach Las Burras in the south of Gran Canaria and for taking your time to write a short experience report. It's great to read that you especially point out and enjoyed the excellent location directly on the waterfront and our gastronomic offer at breakfast. It was a pleasure for us to make your stay a pleasure. We hope your journey back home was a pleasant one and we are looking forward to possibly welcome you one day again. Kind Regards, Mrs. Kurz Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Mrs. Kurz on 7 Jan 2020
Dear Guest, we thank you for choosing Don Gregory by Dunas and we are pleased to know, according to the received maximum possible evaluation points, that you have enjoyed your stay with us completely. We hope your return was pleasant and that we possibly can welcome you once again as our guest in the future. It would be a pleasure for us. Kind Regards, Mrs. Kurz Guest Experience

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Guest Experience on 19 Nov 2019
Dear Maria, Thank you for choosing our hotel and for publishing online your high review. We are already waiting to welcome you again. Have a nice day! Giulia Carriero Guest Experience

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Ocean View in a Quiet Neighborhood.
Very nice hotel with view of the ocean from inside the room. Nice to see a full mini-fridge and the first supply of drinks were free. Quiet at night. WiFi worked well. Large shopping center across the street with taxis and bus stops. Breakfast was included, it was quite large and there was plenty food of every type. Asked for a king bed, got doubles. Watch out in the shower, the temperature swings between hot and cold rapidly. No wash cloths or tissues provided. Nothing in English on TV except BBC and CNN.
Stayed 4 nights in Jun 2019
Response from Guest Experience Manager on 29 Jun 2019
Dear David, thank you very much for sharing your holiday experience with our future guests. We are happy to read that you spent a fantastic holiday with us and we highly appreciate you suggestions regarding the TV channels and room amenities. For the whole Don Gregory by Dunas team it would be a great pleasure to welcome you soon back. Kind regards, Mrs. Klopp Guest Experience

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect mini break. Staff very polite and everything was clean. Would go back
Stayed 3 nights in May 2019
Response from Sandra de la Casa (Guest Experience) on 10 May 2019
Dear Guest, Thank you for having chosen our hotel for your holidays and for rating us. It would be a pleasure to welcome you soon back at the Don Gregory by Dunas. Kind regards,

10/10 Excellent

Laima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Mrs. De La Casa (Guest Relations Service) on 12 Dec 2018
Dear Mrs. Laima, We are pleased that you chose Don Gregory by Dunas for your holiday in the Canary Islands. It is our pleasure to receive your high score and to know you had a good stay with us. We look forward to receiving you back again in the future. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Mrs. De La Casa (Guest Relations Service) on 26 Nov 2018
Dear Guest, Thanks for your recent stay in Don Gregory by Dunas and for taking the time to share your 5 out of 5 rating with us. We are pleased to know you enjoyed a pleasant experience in our hotel. We hope you had a safe trip back home and that we can welcome you back again in the near future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Sra. Kurz (Atención al Cliente) on 15 Nov 2018
Estimado cliente, Muchas gracias por valorar nuestro hotel Don Gregory by Dunas con la máxima puntuación. Su opinión es un gran impulso para todo nuestro equipo y una ayuda para otros viajeros a la hora de tomar su decisión de alojamiento vacacional. Esperamos tener la suerte de darles la bienvenida en el futuro. Atentamente

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel situation
On our third visit we had a wonderful 8 days and was so good as staff were so pleasant and helpful always smiling and there when needed My sister and I enjoyed a restful happy week Patricia and Henrietta
Stayed 8 nights in Apr 2018
Response from Mrs. Kurz (Guest Relations Service) on 16 May 2018
Dear Patricia, Dear Henrietta, thank you very much for sharing your opinion with other visitors. We are pleased to hear that you spent 8 wonderful days in the Dunas Don Gregory**** and that especially the received service was as you expected it to be. Kind Regards,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Response from Mrs. Kurz (Guest Relations Service) on 16 May 2018
Dear Client, we appreciate your time to publish your evaluation. Thank you for selecting the Don Gregory**** for you vacations. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was a good stay. Was a little disappointed that the gymnasium was not open yet as the hotel website had advertised as open. Clean rooms. Great ocean view. Stupid rules about not wearing shorts to dinner, which is just a buffet. Rediulous. Staff is friendly enough but the majority of guests from Europe are a miserable lot. I would recommend this hotel to others.
Stayed 10 nights in Sep 2017

8/10 Good

Walter, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms
Some very dark rooms to right of reception very shaded by Palm trees and also ground floor rooms in same wing . 95% of guests elderly
Response from TV on 15 Mar 2017
Dear Walter, Thank you very much for taking the time to publish your valuable comments, which motivates us to keep on improving day after day. We are grateful for your kind words for our hotel. We would be very thankful if you would like to share your experience with your friends and other users in a web portal, which convinces you the most, such as TripAdvisor and Booking.com. We would be very delighted to welcome you again to our property in the future. Kind regards, Thibault Vonthron Customer care

10/10 Excellent

Jane, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend - a fab hotel
I was very impressed with Dunas Don Gregory. The view from every room is fab overlooking the ocean, with palm trees and sunset visible from our room. The swimming pool and two sun terraces provide for all guests, we prefered the top terrace. But most of all the staff really made the stay very special indeed, they were always friendly and helpful. The waiters were brilliant on New Year's Eve, working tirelessly to ensure everyone was being looked after. The hotel created a very special occasion for New Year, with entertainment, live band as well as complimentary wine throughout the meal. Reception staff were also very helpful. They all seemed to be from the region itself and seemed genuinely to work as a team, as though they'd all been there for a while - creating a very happy ambience in spite of the hotel being quite big. Don't be put off by the horrid shopping centre nearby, which you see when you first arrive: once you're in your room that's not visible at all - and in fact proved useful at times to buy odds and ends. Once in your room, you have the wonderful terrace and ocean view to enjoy! I would love to come back - and just hope that after the refurbishment, the prices don't go up. We thought the rooms were comfortable and clean - in the eyes of some a little dated maybe but didn't bother us - hence the refurb I guess. In summary - wholly recommend this hotel.
Response from Thibault on 20 Jan 2017
Dear Jane, We truly thank you for publishing your kind review about your stay at our property. Your comments and your valuable opinion motivate us to go on improving. It is always heartwarming to read that you entirely enjoyed your vacation and appreciated more particularly our customer care. Indeed, our resort will be totally refurbished from April 2017. We would be delighted to welcome you again in the future. Kind regards, Thibault Vonthron Customer service

10/10 Excellent

Karen, Pompano Beach Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great All Inclusive ocean front hotel
All rooms are ocean front. This is one of the few hotels on the island situated directly on a sandy beach. The rooms are spacious. The 8th floor has some rooms that are town house rooms with beautiful views to the ocean from the living room, balcony and bedroom. The pool is heated. You can opt for all inclusive for a reasonable price. We choose breakfast and dinner included to have the afternoon free to tour the island. The dinner offerings varied from day to day. The beach board walk is a well manicured long stretch with shopping and restaurants. A supermarket with reasonable priced snacks is located across the street. The staff is multilingual. The area is safe to walk around day and night time. My only regret is that I could not stay longer. It’s an ideal place for a long holiday.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
under evaluated, should be above 4
Excellent hotel on the beach. Great value if taken with half board.

10/10 Excellent

Brian, Co Clare. Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Dunas Don Gregory. Gran Canaria.
This hotel was just perfect in every way. The staff were fanastic and so nice. The location was perfect and close the beach, walk ways, bars and restaurants also busses and the taxi rank were close to the hotel. Their own restaurent was wonderful and the food was super. The heated swiimming pool and terrace views while having a coffee was just beautiful. Nice piano bar and comfortable rooms with great balconies and again lovely views.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a relaxing seniors holiday.
This was our first visit to the canaries? My wife and I are retired and just wanted a quiet week in the sun. The hotel was ideal. Most guests were older, mainly German. The staff couldn't have been nicer, particularly with disabled guests and the food was fabulous. The rooms are a little dated but all have a sea view and have everything we needed. The grounds open on to a promenade with walks in either direction and access to a nice beach. At the back is a large shopping complex with many supermarkets and restaurants. The pool is large, spotless and warm and the pool side bar and restaurant is a delight. We shall return!
Pool at night

8/10 Good

Katherine, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overlooking glorious atlantic
Great hotel. Lovely beach. Shops and restaurants opposite hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a four star hotel
This hotel needs refurbished ,it may have been four star about 20 years ago but not now.

8/10 Good

anonymous, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An entirely enjoyable stay!
Friendly hotel staff, a beautiful shady garden together with the proximity of the beach, very comfortable beds and the superb variety of the food all made our stay a very enjoyable one. I would certainly return to Dunas Don Gregory for another holiday.

8/10 Good

SH, Warwickshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family holiday right on the beach
The location of the Dunas Don Gregory is what attracted us to book this hotel, it is literally on a lovely soft, dark sandy beach which was perfect for a family holiday with a 2 young children. The hotel itself, although dated in some areas, was a pleasant surprise. From various reviews we expected to be the only family but there were plenty of younger couples and families with children of various ages along with the older clientele. Our room was spacious and clean, made up with 2 generous twin beds and 2 put-up beds for the children. We had a small balcony with amazing views of the beach, sea and Maspalomas sand dunes in the distance. The pool was lovely and there were plenty of free sun-loungers throughout the day. We stayed half board which worked out well with the children especially with the first dinner sitting starting at 6:30pm. The breakfast and dinner buffet was great. Dinner included lots of fresh salads, vegetables and selection of fish and meat dishes and plenty of choice for the kids who loved going to get their next course. The waiters in the restaurant were especially lovely to the children even though they were working extremely hard to keep the restaurant running smoothly with the large numbers of people moving through. We enjoyed our mealtimes and certainly didn't feel rushed to leave. The children did enjoy the acrobatic show one evening but be warned the music nights don't finish until 11pm so you may well be hearing the birdy song on a loop!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
" Relaxing short break "
Went as a single traveller, hotel was fine for short visit. Positives : Clean throughout hotel, lovely location on the promenade. Food adequate choice, reasonable quality. Negatives: Small outside area and lounge area, would probably prefer a larger pool area. Gym was in the basement, smelly with dated equipment and not enough space between machines. All inclusive drinks not replenished, always had to go and ask someone for another glass of wine at dinner. No waiter service around pool or in lounge area. Other guests were mainly over 65 years old, not a negative just an observation. Adequate hotel, not luxurious but clean and comfortable.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
more for older couples without children
Booked hotel for myself, friend and my 2 year old daughter. Wanted something quiet and close to the beach for a short break. Few hiccups at the start with regards to staff not being helpful and quite dismissive and breakfast not very good but the problem was resolved by the next day by the lady manager who was very helpful and apologetic. The location is ideal but is definitely for elderly couples we didn't feel very comfortable at meal times and around the pool as there were no children and we felt we were bothering the other guests because of my 2 year old (who is actually very good. ) We spent most of our time on the beach which suited us and it was an ideal location, close to shops , restaurants and of course the beach. The rooms are dated but comfortable.

8/10 Good

Iwona, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good!
It was a really pleasant stay. Relaxing atmosphere, clean and hotel’s staff very kind. Excellent view from the balcony (8th floor) which I enjoyed the most! I would definitely stay there again : )

10/10 Excellent

Meidel, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location
The hotel was practically on the beach in a quiet part of the island. You could watch the sun rise and set from your balcony. The staff were helpful and we had a thoroughly enjoyable and relaxing holiday.

6/10 Okay

Max, London, UK

Disliked: Cleanliness
Great place for a beach holiday
What attracted me to this hotel was it's proximity to the beach as described in the information I'd first read. Its short walk is ideal for holidaymakers who want to spend their time doing the "sand, sea or surf" thing. I also liked that it was a reasonable drive - approximately 15 minutes - from the airport. However, being rated a 4 star hotel, is overly generous as, in my view, it isn't up to that standard. In general, most of the staff tried to be helpful, although language was sometimes an issue, and questions/requests got lost in translation. My biggest issue, was with the room. My first impression on arrival was the off putting smell, which I think came from a damp/mustiness in the bathroom - but coouldn't be sure. The decor, could do with sprucing up and I certainly don't expect to see cobwebs on the ceiling! Another drawback was the basic TV set, limited number of stations available, and the only English speaking channel was a dedicated news channel. Not a particular problem for me, but may be for others, especially families. I took the all inclusive option, which is useful if you don't want the hassle of trying to find places to eat. The food was plentiful, if a little bland, their focus clearly on catering for the masses, and not on showcasing the food of the region. On the positive side, there was lots to encourage healthy eating, but what was with the cold beans! Overall, - not the worst hotel in the world, but definetely could do better.

10/10 Excellent

Åsa, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Don Gregory!
I have just come back from a 6-day stay at the Don Gregory, a hotel I can highly recommend. Rooms were very nice with beautiful view over the ocean (though one of our rooms did smell a little old). Staff is very very friendly, service is great, food excellent (breakfast and dinner buffet), pool area is nice and location of the hotel for a quiet stay couldn't be better. The hotel also surprised me with a bottle of champagne in my room as I celebrated my birthday - this was on their own action - customer focus! The location is great - nice beach walk only 15 minutes away from a small shopping center and about 25 minutes away from Playa del Inglés. The beach right down the hotel is one of the better in the area. Quiet and not so crowded. I strongly recommend this hotel. I will for sure be back if I am ever in the area again.

8/10 Good

Odd Petter, Oslo,Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Dunas Don Gregory-percetc loaction
A very good hotel with good service and facilities situated right across the beach and with the shopping mall on the other side. 20 minutes from the airport with bus stops a few minutes away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for fully inclusive guests
the Don Gregory Hotel is a fine establishment that has fine ocean view twin rooms. Food was good and the service was attentive and professional. My Only let down from the Hotel was the location of fthe baggage storage area post checkout. I requested a late checkout and this was not available. I put my bag in the secure area (Completely unsecure and open access to all. It was not overlooked by camera or the reception) Was told that there was an allocated room to change but this did not materialise and had to use a bathroom with filthy floors. Diminished an otherwise good experience at the Hotel

10/10 Excellent

Mario

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit tollem Personal! Auch das es so gut wie jeden Tag ein Abendprogramm gibt hat mir sehr gefallen.
Stayed 7 nights in Dec 2023
Response from Guest Experience on 12 Jan 2024
Lieber Mario, vielen Dank, dass Sie dieses Hotel für einen Urlaub in den Wintermonaten ausgesucht haben. Es freut uns natürlich sehr auf diese Weise zu erfahren, dass es Ihnen bei uns so ausgesprochen gut gefallen hat, sowohl der erhaltenen Service von unsere Team als auch das wechselnde Abendprogremm. Wir hoffen Ihre Heimreise verlief ebenso angenehm und wir würden uns natürlich sehr freuen Sie eines Tages eventuell erneut bei uns als Gast begrüssen zu dürfen.Mit besten Grüssen, Frau Kurz

8/10 Good

Ronny

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Läget toppen! Rummen kunde vara mer ombonande ( bord fåtölj ) som ex.
Stayed 14 nights in Nov 2023
Response from Guest Experience on 3 Dec 2023
Dear Ronny, we thank you for choosing the hotel Don Gregory by Dunas for your holiday in the winter period. Its great to know that you have enjoyed especcially the direct location at the beach. Of course we also have taken note of your feedback on the furniture and we will foreward it to the adequate department due it is our aim to continously improve our services and rise the guests satisfaction even a bit more. We hope you had a great journey back home and it would be a pleasure for us to welcome you at our hotel once again in the close future if you wish so. Kind Reagrds, Mrs. KurzGuest Experience

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Guest Experience on 3 Dec 2023
Dear Mikael, thank you very much for choosing this hotel for vacations in the south of Gran Canaria. We are very happy to know, by the evaluation given, that you had a positive holiday experience with us. We hope that your return back home was as pleasant and we are looking forward to possibly welcoming you once again at the hotel Don Gregory by Dunas.Kind Regards,Mrs. KurzGuest Experience

6/10 Okay

Beathe

Liked: Cleanliness
Superior room med air condition? Hotellet må virkelig vurdere å oppgradere anlegget sitt. Tre besøk av servicepersonell og lekkasje fra fra taket. Umulig å sove med 26-28 grader i rommet
Stayed 13 nights in Aug 2023
Response from Guest Experience on 27 Aug 2023
Dear Beathe,Thank you very much for choosing Don Gregory by Dunas and for taking the time to send us your comments and your valuable opinion that motivates us to improve. We hope you had a safe trip home and that we can count on your visit again in the future.Kind regards,AliciaGuest Experience

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott strandhotell!
Vakkert strandhotell med perfekt beliggelse ved sjøkanten med nydelig utsikt over sjøen og snadørkenen i Maspalomas. Hotellet er et eldre 70-tals hotell som er vakkert renovert og oppleves som moderne og veldrevet. Kort avstand til flyplassen og god bussforbindelse inn til provinshovedstaden Las Palmas. Det serveres spennende og varierte måltider og samtlige ansatte oppleves som svært imøtekommende og vennlige. Hotellet kan sterkt anbefales!
Stayed 4 nights in Mar 2023
Response from Guest Experience on 27 Mar 2023
Dear Kim,We are very happy that you decided to spend your holiday in Gran Canaria in our Hotel Don Gregory by Dunas. Furthermore, we thank you for taking the time to publish this positive review for us and other future guests.We are pleased to read that you enjoyed your holiday with us and that you can recommend the hotel to others. We are also pleased to hear that you were particularly impressed with the design of the hotel, the choice and quality of the food and the friendliness of the staff.We hope that you had a pleasant journey home and we would be pleased to welcome you again as our guest one day.Kind regards,AliciaGuest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk sted rett på stranda
Stayed 7 nights in Feb 2023
Response from Don Gregory by Dunas on 19 Feb 2023
Dear Guest, First of all, thank you for taking the time to write this review about our hotel Don Gregory by Dunas. We also thank you for choosing this hotel to enjoy your holiday. We are pleased to read that you had a wonderful vacation on the island and that you enjoyed the location of the hotel. We hope you had a pleasant journey home and we would be pleased to welcome you as our guest again some day. Kind regards, Alicia Guest experience

10/10 Excellent

Benkt

Travelled with group
Stayed 7 nights in Feb 2023
Response from Guest Experience on 13 Feb 2023
Dear Benkt, thank you very much for choosing the hotel Don Gregory by Dunas for your holidays. Of course our entire team is very happy to know that you had a completely positive holiday experience with us and we apreciate it a lot that you have taken your valuable time to publish your evaluation on your stay. Kind Regards, Mrs. KurzGuest Expierience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was perfect. - staff is great - beaches and mall are very close - hotel is clean and modern - breakfast is delicious
Stayed 15 nights in Nov 2022
Response from Guest Experience on 28 Nov 2022
Dear Guest, we thank you for choosing the hotel Don Gregory by Dunas for your holidays and for taking your time to publish a review. Its great to know that you have enjoyed your stay with us completely, that the location directly at the beach, the cleaness, the received service and our offer at breakfast was to your total satisfaction. We hope you had a safe trip back home and it would be a pleasure for our team to welcome you once again as our guest. Kind Reagrds, Mrs. KurzGuest Experience

8/10 Good

Volker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vue Océan
Panorama exceptionnel depuis la terrasse de notre suite. Personnel attentif et très aimable.
Stayed 3 nights in Sep 2022
Response from Guest Experience on 22 Sept 2022
Dear Guest, we thank you for evaluating your stay at our hotel Don Gregory by Dunas. Great that you enjoyed your suite and that the staff fullfilled your expectaions completely with their friendly service. Kind Regards, Guest Experience

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Guest Experience on 14 Aug 2022
Dear Jan, we thank you for choosing the hotel Don Gregory by Dunas. We are very happy to know that you had a completely satisfying holiday experience with us. We hope you had a safe trip back home and we will be more than happy welcoming you once again at our hotel at the beach San Agustín. Kind Regards, Mrs. Kurz Guest Experience

10/10 Excellent

Caroline

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from Guest Experience on 2 Apr 2022
Dear Caroline, thank you for rating this hotel that positive. We hope you and your boyfried arrived well back home and it would be nice welcoming you once again at Don Gregory by Dunas on day in the future. Kind Regards, Mrs. Kurz Guest Experience

10/10 Excellent

Caroline

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and delicious food.
Stayed 4 nights in Mar 2022
Response from Guest Experience on 25 Mar 2022
Dear Caroline, We thank you for taking the time to write a review about our hotel Don Gregory by Dunas. It's a pleasure to read that you were especially enjoying the service of food. Our goal is to provide our guests the most comfortable time during their stay with us and thus we also appreciate your feedback. We are looking forward to having you with us again soon! Sincerely, Néstor Guest Experience

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herlig strandhotell!
Dette er et utrolig hyggelig strandhotell som ligger sentralt plassert ved San Agustín med kort vei fra flyplassen og rett ved stranden. Hotellet er moderne og smakelig innrettet med hyggelig og service innstilte ansatte. Hotellet har alt man behøver for en avslappende ferie ved stranden.
Stayed 4 nights in Mar 2022
Response from Guest Experience on 12 Mar 2022
Dear Kim, Thank you very much for your comment after your recent vacation at Don Gregory by Dunas. Thank you also for leaving your comments that help us improve. We hope that you have had a good trip back and that we can count on your visit again. Sincerely, Nestor T. Guest Experience

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underbart vecka
Underbart hotell med det bästa läget intill Burras. Enkelt att välja poolen, soldäcket eller stranden. Allt lätt tillgängligt. Mycket trevlig personal som var hjälpsam. Mycket bra frukost. Gymmet var i minsta laget.
Stayed 7 nights in Feb 2022
Response from Guest Expeirence on 20 Feb 2022
Dear Guest, we thank you for choosing this hotel for a stay in San Agustín. We are very happy to know that you have enjoyed your stay and the received service completely. We will foreward your feedback to the team members. We hope you had a pleasant journey back to your contry and maybe we can welcome you once again as our guest in the furture. It would be a pleasure for us. Kind Regards, Mrs. Kurz Guest Experience

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra, tyvärr lite störa av havets ljud främst på nätterna.
Stayed 7 nights in Jan 2022
Response from Judith on 25 Jan 2022
Dear Anne-Marie, thank you for having chosen our hotel Don Gregory by Dunas for your vacation. We are happy to see you had a wonderful time with us and that we were able to fullfill all your wishes during your stay. We hope to see you again soon and that you had a safe trip home! Sincerely, Judith Guest Experience

6/10 Okay

Mie

Liked: Cleanliness, property conditions & facilities, room comfort
Great location but food was poor quality overall.
The hotel, room and pools were okay and I enjoyed my stay. However the food was not very good. I had breakfast and dinner included and the choice was excellent - however the quality very poor. Most meat/poultry was tough, sinewy and dry. Poor quality and food in general was not kept warm enough. That also contributes to everything being very dry. All bread was also very dry and did not seem fresh but stale. There was no direction or theme except for 1 day and all food lacked garnishes and flavour. Overall food quality could improve a lot. It was not very corona friendly either, with big buffet, tons of people in line and a lot of items lacked tongs so people had to use their hands. Breakfast juicebar was very good though. Overall I probably would not stay again because of that even though I did enjoy the room itself as well as the location.
Stayed 4 nights in Jan 2022
Response from Judith on 25 Jan 2022
Dear guest, we are very happy you have been enjoying the location of our rooms and the amenities on our premises. We are sorry to hear that we were not able to meet your expectations concerning the varied buffet options in our restaurant. We will of course forward your feedback to our kitchen and see what we can do about the problems mentioned. We hope you had a safe trip home and wish you a wonderful day! Sincerely, Judith Guest Experience We hope you had