“You're on holiday - RELAX!”

After reading all the reviews of this hotel/complex I did approach the holiday with a bit of trepidation. The problem is where people have pointed out the bad bits about the rooms, the pool, the aerodrome, kart track etc but really - come on now - there's really nothing to moan about at Blue Bay! My wife and I have just come back from two weeks at Blue Bay with our 3yr old and 1yr old and we're genuinely sad that we're back and we really miss the place. On arrival we were greeted by very friendly staff and proceeded to the room (or should I call it a suite). Two flat screen tellys - one in the living room and one in the bedroom, a bathroom with bath and shower cubicle (&bidet), little kitchenette with dishwasher where I prepared many full meals (not just microwaved stuff) + air con in the bedroom (we did have a Superior room and my advice would be to go with that every time if possible). Rooms are spacious and cleaned, mopped, towels replaced etc 5 times a week. Facilities in the resort are great, staff are helpful and diligent (repair men work hard to maintain and upgrade the place). Shop closes at or before 9 (supermarkets down the hill in Bahia Feliz close at 10pm). The aerodrome provided constant amusement for my kids, "Look daddy, airplane/helicopter" etc and the kart track only seemed to operate on a large scale on a Sunday morning. Big deal. You're on holiday - RELAX!! Don't moan. Ge on with it...

“Quiet location without being isolated”

We stayed 8 nights at BlueBay Beach Club and enjoyed our time there. It was easy enough to get to the more lively areas, like San Agustin (the resort isn't technically in San Agustin but in Bahia Feliz), Playa del Ingles and Maspalomas. There were several options around for food outside of the over-priced resort restaurant, and they were cheaper than in Playa del Ingles and Maspalomas, though they offered less variety. The on-site mini market was well stocked and reasonably priced. There are good bus links to other parts of the island, and a great (mostly) coastal walk to the bigger resort areas, for those who like views and don't mind taking their time on the journey. We liked that it wasn't as touristy as the other areas. There were a few problems. On our first full day, we had to wait 45 minutes for the hotel's free shuttle to show up, and the staff were very unhelpful and kept trying to blame us for missing it or give other excuses. Some people have complained about the airport next door, but that wasn't nearly as annoying as the nearby go-cart place, which was VERY loud and obnoxious. Also, the pool is unheated, but the resort have tried to make amends for this by offering free passes to the (heated) pool at the resort next door. And finally, their 'beach' is not at all impressive. If you like quieter holiday spots and don't mind time on the bus or a nice, long walk to get to other areas, then this is a great choice.

“Good Hotel”

The hotel is very nice. The view from each room is simply fantastic. The hotel lobby leaves a lot to be desired. But the staff is very friendly and helpful.

“Ok, could be a lot better”

The hotel staff are great, just the hotel needs updating. A bit out of date for a 4 star. And the pool which is ment to be heated was a joke. We went April 09. But i must stress most of the staff were great so that makes a big difference.

“Very Relaxing”

Every room faces the ocean. Pool was unheated (April) and therefore unused (except by blue-lipped children). Very family-friendly. Poolside restaurant was reasonably-priced.

“Good Hotel, Fantatstic staff”

Decent Hotel, decor a little dated but rooms clean and spacious. The staff are great! Avoid bottom floor rooms though as a few cockroaches roaming around! Lovely pool area, loads of sunbeds available. The square in Bahia Feliz has some nice restaurants and has a good atmosphere and only a few mins from Hotel. Entertainment every night at hotel but didn't really stay to sample it, not really geared up for young people. Make sure you visit Pueto do Morgan, beautiful port and amazing restaurants. Best beaches on the Island over this side too.

“can't wait to go back”

great hotel, loved it so much, the area is also absolutely amzing. the only thing was the insects, but we wern't to bothered about it.

“Gutes 3- Sterne Hotel, 4 Sterne hat es nicht verdient”

Das Hotel liegt sehr ruhig am letzten Ende von Bahia Feliz. Die Anlage besticht durch die sehr schöne Poollandschaft und das alle Zimmer Meerblick haben. Die Zimmer sind sehr geräumig und gut ausgestattet. Lediglich der Zimmerservice lässt zu wünschen übrig. Handtuchtausch musste zweimal angemahnt werden. Die Reinigung des Zimmers erfolgt eher "oberflächlich". Auch war das Hotel nicht in der Lage einen (von 2) defekten Lift innerhalb einer Woche reparieren zu lassen. Insgesamt betrachtet stimmt jedoch das Preis-Leistungsverhältnis.

“Zimmer riesig, Umgebung laut”

schöne, sehr geräumige Zimmer mit kompletter Küchenausstattung und riesige Terasse mit Meerblick Flugplatz für Hubschrauber und Kleinflugzeuge und Motorradrennpiste in der Nähe - stört aber nur sehr lärmempfindliche Leute, ich fand es nicht so schlimm. Frühstücksbuffet sehr reichhaltig und gut Direkter Strandzugang für Baden im Meer Pool auch sehr schön Gerne wieder