3 outdoor pools, pool loungers

Reviews of Ura Jardín del Atlántico

3 out of 5
Ura Jardín del Atlántico
San Cristóbal de la Laguna 9, San Bartolome de Tirajana, Canary Islands

Reviews

6.4
Rating 10 - Excellent. 11 out of 83 reviews" "
Rating 8 - Good. 28 out of 83 reviews" "
Rating 6 - Okay. 20 out of 83 reviews" "
Rating 4 - Poor. 8 out of 83 reviews" "
Rating 2 - Terrible. 16 out of 83 reviews" "

7.8/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

N

Travelled with family
Liked: Cleanliness
The room was very hot!
Only stayed here for one night in October. The room was nice, had obviously been newly renovated, but the rest of the hotel was very tired looking - pools etc. The restaurant had been renovated and offered a very good breakfast. Excellent location next to shops and restaurants. The downside was that the room was unbearably hot with no air con or fans, I couldn’t sleep.
Stayed 1 night in Oct 2023

2/10 Terrible

pcp77

Stayed 1 night in Mar 2023

6/10 Okay

Maximino

Stayed 3 nights in Aug 2022

2/10 Terrible

Isabella

Stayed 1 night in Jul 2022

8/10 Good

Terry

Liked: Cleanliness
Stayed 14 nights in Dec 2021

6/10 Okay

Martin

Travelled with group
Liked: Cleanliness, room comfort
Good value for the price
Nice apartment hotel and probably the best value for the price yet reception could be night mare! We had to wait over 10 min to check in, and same with check out !!!
Stayed 1 night in Dec 2021

8/10 Good

Anna

Travelled with family
Liked: Room comfort
The hotel is in close proximity to the sea front and to many restaurants and shops. Our one bedroom apartment was specious - could do with a bit softer lighting but the 3 swimming pools and area are very convenient.
Stayed 1 night in Nov 2021

8/10 Good

Anna

Travelled with family
Liked: Cleanliness
It’s a large property in a good location, with all conveniences around. We enjoyed our stay!
Stayed 1 night in Nov 2021

2/10 Terrible

Magne S

Disliked: Room comfort
Worse hotel stay ever
Absolutely the worse hotel stay ever. The hotel was basically handed over to youngsters from Las Palmas and around to go crazy in partying. Never ever heard such a brutal level of noice. 3 am police came to calm them down, and it took another 15 minutes till it went completely world again. Never again this place. Was promised recipient on email same day but haven’t seen it yet...
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Apartments are spacious enough and kitchenetts includes all necessary equipment. 4 pools and the layout of hotels is very good for price. Unfortunetly, there were no bar and restaurant during my stay.
Stayed 15 nights in Dec 2020
Response from recepcion on 8 Jan 2021
Hello, thank you very much for booking with us and leaving your comment, it is very important to us, we hope to see you soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Great value 3* Hotel in Playa del Ingles
Spacious apartment in a clean hotel.
Stayed 2 nights in Dec 2020
Response from recepcion on 7 Jan 2021
Thank you very much for the comment

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Great Location
Booking in was very difficult - took them a long time to find our booking. Nice location and clean.
Stayed 3 nights in Nov 2020
Response from recepcion on 26 Nov 2020
Thank you for leaving your comment, we work on them so that in the future you have no problems, thank you very much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Dec 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, central and at a sufficient standard
Hotel is located in the epicenter of the tourist area with lots of entertainment and restaurant and bars around. Hotel provides a reasonable good standard and a stay in a clean environment providing the comfort you can expect for the rather low budget.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place we have ever stayed, noise night and day, music so loud at times it vibrated the room, drunks screaming, swearing all night and by the pool all day, not possible to self cater as the only thing to cook with is small two ring hob, 1 dinner plate, stains on curtains and worn out furniture. gran canary was very nice and locals very friendly and helpful. don't stay at this place
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Worth its price, good location. 4 swimming pools.
Stayed 4 nights in Jun 2018

6/10 Okay

Tommy, chicago

Liked: Cleanliness, room comfort
Disliked: Staff & service
Basic, clean and does the job.... staff RUDE.
You must complain if you want anything done. The staff need a kick up the butt constantly. The hotel itself is clean basic and tidy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartments near to The beach and main places.
nice hotel and nice staff. Apartment was clean. There is just one inconvenience in my opinion... You have to pay to watch TV.

8/10 Good

Ed, London

Liked: Cleanliness, property conditions & facilities
good and well placed
We stayed on a room only basis and got what we paid for. Good clean and balcony overlooking one of 3 pools. Well placed (5mins walk) to main beach down the steps. Plenty of facilities locally to keep everyone pleased. 10 mins walk to Yumbo centre too. I'll go back. It was economical and practical. Bus to and from Airport is very close so very convenient too

2/10 Terrible

Nick

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible place, the rooms to old. The pool space so nasty everything dry and dark. They take a security deposit for nothing also if u want go with a friend u need registration for the guess.

2/10 Terrible

Kimmo

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Dámaris Del Carmen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El personal en general era bastante amable y cercano, la habitación estaba bastante bien y la comida que servían en el comedor muy buena y variada. Lo único malo fue el aparcamiento, fue imposible encontrar. El aparcamiento específico del hotel estaba lleno y los alrededores igual, una odisea.
Stayed 2 nights in Apr 2023

6/10 Okay

Juan

Stayed 7 nights in Mar 2023

8/10 Good

Jørn Arild

Travelled with partner
Liked: Cleanliness, property conditions & facilities
mye støy men ellers hotellet var fint
Stayed 21 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Hyvä hinta-laatusuhde
Hyvä perushotelli joka mielestäni on kokonaisarvosanaa parempi. Hyvä aamupala. Hyvä sijainti. Meille sattui remontoitu huone ja ei ollu kadun puolella niin ei naapurin ostarin äänetkään häirinneet.
Stayed 3 nights in Feb 2023

8/10 Good

Marja

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2023

2/10 Terrible

Giancarlo

Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Paolo

Stayed 7 nights in Aug 2022

8/10 Good

nieves

Travelled with family
podrian mejorar el bufet
Es un alojamiento muy basico que corresponde a las 3 estrellas que tiene, la unica pega es la comida solo recomiendo el desayuno muy bueno lo demas no merece la pena la calidad pesima y siempre vacío
Stayed 4 nights in Jul 2022

2/10 Terrible

Lourdes

Stayed 2 nights in Jun 2022

10/10 Excellent

giuseppe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Personal muy amable, profesional y organizado. habitación y apartamento muy limpio.
Stayed 1 night in May 2022

8/10 Good

thor

Liked: Cleanliness
Good location
Good location, nice outdoor areas, a bit old and outdated rooms
Stayed 2 nights in Mar 2022

8/10 Good

Roland

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2022

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2021

8/10 Good

Abdul

Travelled with group
Liked: Cleanliness, room comfort
Was good choice
Standard, comfortable Looks not completed from outside, but thats its design
Stayed 1 night in Jan 2022

8/10 Good

Abdul

Travelled with group
Liked: Cleanliness, room comfort
All in all was very nice experience
From outside the hotel looks unfinished But it is kind off cool Some personal speak not much English And some are professionals All in all was very nice experience
Stayed 1 night in Jan 2022

6/10 Okay

FRANCISCO JAVIER

Disliked: Room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Lolita

Travelled with group
Liked: Cleanliness, room comfort
Bellissima vacanza
L'hotel è nella media considerando il prezzo il personale è gentile e disponibile la posizione è ottima con tutti i servizi praticamente a pochi metri ci ritornerei sicuramente!
Stayed 7 nights in Nov 2021

8/10 Good

Karl

Liked: Cleanliness
Durchschnittliches Apartmenthotel
Es handelt sich um eine große Anlage, die etwas in die Jahre gekommen ist und einer gründlichen Erneuerung bedarf, besonders bei den Matratzen. Die Küche war ok, alles Notwendige war vorhanden und es lief alles korrekt ab. Ein Supermarkt befindet sich genau gegenüber vom Hotel, was praktisch ist, wenn man das Frühstück selbst macht und immer frisches Gebäck hat. In wenigen Gehminuten ist man an der Strandpromenade.
Stayed 7 nights in Nov 2021

8/10 Good

Viktoriia

Travelled with group
Liked: Cleanliness
Расположение удачное
Вообщем не плохо,была только проблема с интернетом,заплатили за 3 дня работал временами.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Me encanta jardin de atlantic volveremos a repetir
Stayed 1 night in Jan 2021
Response from recepcion on 13 Jan 2021
Gracias por dejarnos su comentario, es muy importante para nosotros, esperamos pronto regreso un saludo

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2021
Response from recepcion on 13 Jan 2021
hola, gracias por dejarnos la puntuación, es muy importante para nosotros un saludo

4/10 Poor

Rayco

Liked: Cleanliness
Disliked: Room comfort
No lo recomiendo
Muy bonito en fotos pero nada que ver en la realidad muy viejos las habitaciones Mi pareja y yo 4 noches y no nos cambiaron ni sábanas ni forros de almohadas ni toallas, sofá cama roto, sin microondas,sin coral para lavar cubiertos, los enchufes al lado del escurridor de platos superpeligros muebles viejos, el baño muy chico una ratonera y pagamos 40 euros la noche, encima 50 de fianza, lo único la señora de la limpieza que nos dio coral, papel etc, no iré más no lo recomiendo
Stayed 4 nights in Dec 2020
Response from recepcion on 6 Jan 2021
Hola, gracias por dejarnos su comentario es muy importante para nosotros conocer su opinión un saludo

6/10 Okay

Till

Fahrrad fahren
Preiwert. Für Leute ohne besondere Ansprüche.
Stayed 3 nights in Dec 2020
Response from recepcion on 6 Jan 2021
Vielen Dank für Ihren Kommentar, es ist uns sehr wichtig.

4/10 Poor

Yami, Las Palmas de Gran Canaria

Travelled with group
Disliked: Property conditions & facilities
En el alojamiento hace muchísimo calor y no tienen ni aire acondicionado, ni ventilador. En las habitaciones a penas entra aire y en el baño más de lo mismo. Las condiciones del apartamento tampoco están muy allá me esperaba algo más para el precio que está la noche
Stayed 1 night in Sep 2020

2/10 Terrible

Octavio

Disliked: Cleanliness, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

Adrian jesus

Stayed 2 nights in Jun 2020

10/10 Excellent

Ing-Britt

Liked: Cleanliness, room comfort
Den var härlig tyvärr kom cv 19 så den sista veckan blev avslagen och vi fick åka hem den 21istället för den 24-3
Stayed 27 nights in Feb 2020