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Reviews of Stemar Self Catering Guest House

2 out of 5
Stemar Self Catering Guest House
1 Rothman Street, Graaff-Reinet, Eastern Cape

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

4.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mr L R

Stayed 1 night in Oct 2022

4/10 Poor

Garth

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was a little back room in the house.I feel the host host pleasant enough but I felt like I was in jail with the high walls and fencing. This is not what I expected for a property advertised on Expedia. I had read the other reviews, not sure if they were family of the host or were genuine but I can not agree with the good reviews I saw.
Stayed 1 night in Feb 2022
Response from SW on 9 Feb 2022
Just to get a few facts right. This room is not a little backroom in the house. It is a Free standing Unit apart from the house with a room, bathroom and a kitchen. We wish to remind you that you chose this specific unit yourself, not us. When you arrived, you immediately complained about Covid 19 Protocol procedures and described it as nonsense. When you were asked for the balance payment, you persisted that you paid the full amount until I showed you the email we received from Nightsbridge. Here, you once again complain about high walls and fences. All our guests love the high walls and fences because it offers high security. About the reviews from other guests which you claim to be family or fake just because those reviews (12) differ from yours is not very polite. Those reviews speaks for itself and contradict the picture that you describe here. We are sorry if you did not have a great experience. Everyone is entitled to his opinion and we respect that, but opinions should be reasonable and fair.

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Karol

Liked: Cleanliness, staff & service
Familly Stay
Very small place (combined kitchen with room), but good value for money
Stayed 1 night in Mar 2019

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

10/10 Excellent

Nicolene McLeod, Port Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
We enjoyed our stay. Nice and clean, very nice place. Will stay there anytime again.

10/10 Excellent

Carol, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quiet, clean guest house.
We were two couples and spent 5 nights at Stemar. The hosts are friendly without being intrusive. The rooms are immaculately clean and well equipped. The staff is efficient and polite. It is an easy walk into the center of town which is absolutely lovely.

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and convenient
Very comfortable, well-equipped apartment that was also convenient to see the surrounding area. The owner was very helpful with advice about what to see nearby.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shepherd, Swellendam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The stay was great and the self catering hotel was excellent and the service was a high grade.

10/10 Excellent

Victor, Dowerglen, Edenvale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place, neat, comfortable and friendly host. recommend anytime.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Visit to Graaff-Reinet
Only an overnight stay, but a pleasant stay. Hosts were gracious. Room was a little cramped and somewhat outdated, but clean and comfortable. Large dog on property, but friendly.

10/10 Excellent

SN, Johannesberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Stemar Guest House
We were driving back from Tsitsikamma to Jo'berg and chose to stay overnight at Stemar before the final leg of our drive back home. I did not really have any major expectations as the pics on the website and the 2 star rating suggested a rather dull place. However, I was pleasantly surprised by just how welcoming our accommodation was. Very well equipped and nicely maintained, it was wonderfully warm as the temperature had plummeted to 3 degrees. Steve and Mareita were excellent hosts who did everything possible to make our stay comfortable. It may not be fancy or posh, but has a wonderful homely feel to it. Definitely recommended.

4/10 Poor

A + M, München, Bayern

Disliked: Property conditions & facilities, room comfort
Für 2 Personen so nicht tragbar
Wir waren 2 Erwachsene, hatten auch für 2 Erwachsene gebucht, das uns zur Verfügung gestellte Zimmer war ungefähr 15 qm groß und mit 4 Betten ausgestattet, ein Doppelbett, dazu noch 2 relativ große Etagenbetten, die auch bezogen waren. Da es ja Self Catering ist, war Küchenzeile drin und noch Bartisch mit 3 Hockern. Wir wussten echt nicht, wo wir die Koffer hintun sollten. Das Bad/Dusche war relativ groß, die Dusche auch in Ordnung, allerdings haben die Badematten keinen besonders hygienischen Eindruck gemacht. Wir hatten 2 Nächte gebucht, haben die auch bezahlt - wir haben es aber dann vorgezogen, nur eine Nacht zu bleiben, weil es uns im Zimmer einfach zu eng war.