This hotel is simply amazing and by far the best we have seen in China (and we stayed in many different 4-5 stars ones around the country). The room design is outstanding and outright beautiful - the first thing you will do is to smile and then take pictures for all your friends to see:). It's done in a very tasteful eastern minimalist style with high quality materials - stone, wood, thick carpets and there are so many beautiful details..you will love the spacious and very comfortable room and bathroom. And hey - the minibar is for free!!! The staff is super helpful too - we had difficulties getting a taxi during a morning rush hour to the bus station so had to take the hotel car instead but because we left late we missed the bus but the hotel staff followed up by themselves with the driver by phone who took us to the ticket counter at the station and rebooked us to the next bus. We were extremely happy with this hotel. One potential negative could be that this is not directly on the West Lake, you would need to walk like 20min to get there or take a cab. This was not a problem for us at all. Since then any other hotel was just not good enough compared to this one! Thank you EAST HOTEL HANGZHOU for really an amazing stay!
Everything was clean and refreshing. The shade from the bathroom to the bedroom that let light in wasn't ideal, as it was hard for our toddler to get to sleep with light on in the bathroom. But, if you're not a family it wouldn't be a big deal. The breakfast at Momo's cafe was fantastic! All-in-all a great experience!
This is the 2nd time I stay at this hotel within the last 6 months. The staff is friendly. My room was smaller than the previous time but the the bathroom was modern and very spacious, and everything was clean.
Breakfast is limited in western choice but there is the usual coffee/toasts/butter/eggs/bacon.
The hotel is located in Wulin Square which is not too far from West Lake, but the hotel surroundings have nothing interesting and there is a lot of construction work at the moment.
All in all, the hotel is a good value for money, with fairly modern and clean rooms. It is fairly central despite the fact that there is nothing to do or visit within a 10 min walking distance range.
Lovely hotel in downtown Hangzhou, but unfortunately the location leaves a lot to be desired. Takes about 20-30 minutes depending on traffic to get to the West Lake and other tourist destinations by taxi.
The hotel is about 15rmb taxi from both the train station and west lake, but what it lacks in proximity to the lake (it's about a 10-15min cab ride) it more than makes up for in comfort, style, and enjoyment. The room was absolutely spotless, with an amazing bed and shower. Friendly staff, albeit with less than impeccable English, and thoroughly clean building. I highly recommend this place if you don't mind the distance. It was an amazing price for the quality of room and location.
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