We stayed in a deluxe suite. The hotel is very new and everything was really nice, very comfortable, quiet with open city view. The bathroom was super, the bed was very comfortable, all the gadgets in the room were all very modern & high tech. Staff came up to our room right away when we did not know how to drain the sink. We just had to push it to open, and he explained the window shade was electronically controlled.
Everything was clean and refreshing. The shade from the bathroom to the bedroom that let light in wasn't ideal, as it was hard for our toddler to get to sleep with light on in the bathroom. But, if you're not a family it wouldn't be a big deal. The breakfast at Momo's cafe was fantastic! All-in-all a great experience!
This is the 2nd time I stay at this hotel within the last 6 months. The staff is friendly. My room was smaller than the previous time but the the bathroom was modern and very spacious, and everything was clean.
Breakfast is limited in western choice but there is the usual coffee/toasts/butter/eggs/bacon.
The hotel is located in Wulin Square which is not too far from West Lake, but the hotel surroundings have nothing interesting and there is a lot of construction work at the moment.
All in all, the hotel is a good value for money, with fairly modern and clean rooms. It is fairly central despite the fact that there is nothing to do or visit within a 10 min walking distance range.
Lovely hotel in downtown Hangzhou, but unfortunately the location leaves a lot to be desired. Takes about 20-30 minutes depending on traffic to get to the West Lake and other tourist destinations by taxi.
The hotel is about 15rmb taxi from both the train station and west lake, but what it lacks in proximity to the lake (it's about a 10-15min cab ride) it more than makes up for in comfort, style, and enjoyment. The room was absolutely spotless, with an amazing bed and shower. Friendly staff, albeit with less than impeccable English, and thoroughly clean building. I highly recommend this place if you don't mind the distance. It was an amazing price for the quality of room and location.
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