we decide to book this hotel two days before and from the day we arrived it was heaven for all my femily. the service was incredible. especially Mr. Anis from the reception. he explain us evrything and so kindly
Have stayed here a few times before and it never fails to impress ! Staff are extremely friendly and helpful. Brilliant location as it is right beside val d'europe which is a huge shopping complex with shops and lovely resturants. Free shuttle bus takes you to Disneyland and it runs regularly. Absolutely loved my stay here area is safe will definitely be back !
"Great choice for less expensive stay near Disney"
We rode the RER to the Disneyland stop and took the pink #50 bus to the first stop and then walked about 100 meters to the hotel. This was so convenient. This same bus picks you up right at the door to take you back to the station or Disney. The hotel staff was super and spoke English extremely well. The room was very clean. We did sleep on a sleeper sofa which we were a bit concerned about, but it was fine. There is a refrigerator and that is just great. Water does get on the floor every time you use the shower, and that's no ideal, but it was ok. The room is not cleaned daily. There was a city tax charge The mall with a grocery store and many food options was about a 5 minute walk. We never ate breakfast there so can't comment on that. Overall great choice to save some money and still be close to Disney
An amazing hotel for families. We took the train from London, involving just one change of trains. The final station is at Disneyland and the hotel has frequent free shuttles that we used for our arrival and departure. The foyer is amazing and the pool was too. Very close to Disneyland yet you feel like you are in the countryside. So much to do for kids in the hotel itself. Breakfast was busy but delicious - lots of choice and restocked constantly. We also paid for the dinner buffet one night - yum - lovely French food. We are from New Zealand and we stopped at New York, Paris, London and San Francisco - this was the kids favourite hotel. Free wifi in the room was much appreciated too.
The stuff and location are very good. The room cleaning services not so good. We was there for whole week and unfortunately room cleaning services was not good. Weaved empty bottels and they was there after room cleaning. They do not have spare pillows. We was 4 people and had only 2 big towels. Else that everything was fine
Only a 25 min stroll from Disney or a quick ride on the RER or no 50 bus (free if the bus driver is in a good mood!), this place is perfect for those on a budget.
The apartment room we had was perfect size for us. One took the bedroom and the other the pullout sofa. The kitchen was clean - but could have done with a kettle, not the coffee maker as my friend drank tea.
The supermarket and mall were round the corner and there was a designer outlet mall right next to it. I was very excited to spot a Sephora in the mall!
You can easily get to Paris, it's about 40 mins on the RER. Just make sure you take change with you as not all stations are manned and the ticket booths don't always take notes.
We arrived early evening to our hotel, there was no problem checking in, our room was ready straight away and very clean. The restaurant served some lovely food til quite late also, making it convenient for us if we'd had a long day at the park or when we first arrived for a reasonable price. There was a shuttle bus every 15-20 minutes to the parks and it was free which was convenient, and it ran up until 11pm so getting back was not an issue. Only issue was it was situated quite far away from the centre of Paris or any shops.
Overall a brilliant stay, would definitely come back again and stay for a Disney trip.
Upon arrival the hotel looked exactly as it did in the photos. Very crisp and clean. The hotel staff were extremely friendly and our room was impeccably clean. Staff were very helpful providing information and directions. 2 minute walk from the train station, with a Disney shuttle bus stop directly in front of the hotel. There was a small glitch with the free wireless internet on our second day but it was solved by that evening when we got back. I would whole heartedly recommend this hotel to anyone looking to visit Disneyland.
I was surprised how good the Explorer Hotel was - we were a little worried by some of the reviews. Our son has many complex food allergies which the staff were all aware of and they provide separate food for him at dinner time - not rubbish allergy food but proper salmon, chicken or cod with vegetables and rice or potatoes - and large portions. A special thanks to Patrick Pichon who took our long list of food allergies and found out what we could and couldn't eat for breakfast and dinner, he also greeted us on arrival and made sure Fabien ( dinner manager who was also fabulous) and Gael (the breakfast manager) knew who we were and all the staff were really friendly and helpful. They also provided us with a fridge in our room 5 mins after arrival because we had to carry special milk and margarine.
The room was great and our 3 year old loved the bunk beds - we were ment to have a 4 bed Crew room but they left the door open to the adjoining room which had another bunk bed in it and another flat screen tv. The room was decorated like a pirate ship :) . The shower was great - even though on of the kids had pulled the metal casing off the tube - plenty of hot water and high pressure. The tv was great once you worked out how to use it - they had Cbeebies in English - although it didn't get much use it was good to distract the little one while we fed him a snack.
The whole hotel is themed for little ones with a dragon in the foyer, 3 pirates ships one in the heated pool.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.