Ratings based on 493 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Waterslide was a plus

Posted 12-Apr-2015
Pros: waterslide
Cons: bigger breakfast area
Location: kicking horse trail within walking distance
Breakfast area could be bigger. Nice location fairly quiet.
Comment from Hotel Management
14-Apr-2015 by Management, Hotel Management
Thanks for your feedback! We are one of the only properties located adjacent to the highway with a buffer from the road. It is great for noise and still located amongst all the highway amenities! Thanks again for your review.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location, Great Price

Posted 06-Apr-2015
We stayed two nights during Easter long weekend. The hotel is nice and clean. Very good TV.
Comment from Hotel Management
14-Apr-2015 by Management, Hotel Management
Thanks for the great review! Happy you enjoyed your holidays with us. We take great pride in our product and all of our staff are very appreciative of your great feedback! All of our rooms boast 42" flatscreens which are much larger than most properties so we are not surprised you enjoyed it. Thanks again, and hope to see you in the near future.
2 out of 5
by A verified traveller

Don't waste your money!!!

Posted 05-Apr-2015
This hotel is not worth the money. Rooms are very outdated. Coffee maker in room does not work. The breakfast is a joke. Available 2 hours only as well. WiFi keeps dropping. Pillows and bed are not comfy. In the morning before check out at 1040, the house cleaning staff knocked on our door then walked in. Clearly no communication between them and the front desk. Our room was on 2nd floor. There is a lot of stairs to drag your luggage up and down. Plenty of other hotels in town so avoid this one.
Comment from Hotel Management
14-Apr-2015 by Management, Hotel Management
Thank you for your feedback. Our staff take great pride in providing the absolute best product possible for every guest that stays with us. There is nothing we enjoy more than happy guests, we always encourage all of our guests to bring any issues they have or room preferences to our attention. We will always accommodate where possible. All of our rooms boast new double pillow top beds. I sincerely hope to see you again in the future and promise our staff will do everything they can to make every guests experience great!
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Perfect overnighter

Posted 30-Mar-2015
Pros: Good location to Hwy
Cons: Room space a little tight.
Location: Was not there for that - Timmy's was close.
Stayed at hotel for a quick overnight. Hotel staff were friendly and very accommodating.
4 out of 5
Recommended
for Families
by A verified travellerfrom Alberta

Great Family Hotel

Posted 30-Mar-2015
Location: Went to Legends 1950s Diner for supper. Prices were very reasonable for generous portions.
Check-in was excellent - the customer service lady was extremely pleasant, and very helpful. She genuinely seemed to care about our experience. Love the family suite. With 4 kids - it was a great set-up. Two rooms, each with 2 queen beds, separated by a mini kitchen. The kids enjoyed the pool, hot tub and water slide.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Issaquah, WA

Good bang for the buck and friendly staff.

Posted 26-Feb-2015
Pros: The cost. The staff. The pool. The Hot Tub. The water slide. The continental breakfast was a bonus. The room was clean and as described.
Cons: We had to ask for enough towels for each of us to have our own, but it wasn't a problem getting extras when we did. Maid service was every other day
Location: It was a 10 to 15 minute drive to Kicking Horse. A 3 min drive to downtown. It was a 30 to 40 min drive to Roger's Pass.
For the cost it was a good experience. It was clean and had a fun pool and slide for my teenagers and a good size hot tub for me. We were there to ski and it was a short drive to Kicking Horse as described. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for families

Posted 09-Feb-2015
We stayed in the family sweet with four queen beds , very comfortable , kids had a blast on the waterslide and pool! We will be back!
4 out of 5
Recommended
for Everyone
by A verified traveller

Staff very friendly and helpful

Posted 17-Jan-2015
Very attentive staff, great free waffle breakfast and awesome jetted tub in a room with beautiful views and tons of windows.
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 09-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travellerfrom BC

Great value

Posted 09-Jan-2015
Nice pool, hot tub and water slide area but need to fix the pool area door so it closes properly... was a little cool in December! Rooms are comfortable and we had a nice view of the mountains. Free breakfast was a bonus. Overall great value and would stay there again.
Comment from Hotel Management
19-Jan-2015 by GM, Hotel Management
Thanks for your GREAT review. We have been voted "Goldens Best Pool Facility"! We are happy we were able to give you the great customer experience we pride ourselves on!