Ratings based on 45 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
29% of guests recommend
2.3 Room cleanliness
3.3 Service & staff
2.1 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Older renovated hotel

Posted 03-Sep-2014
Pros: It was easy to find as it was the first hotel as you drive down the hill, just don't miss the corner.
Cons: Finish renovating the rooms so all the rooms are good. :D
Location: Gondolla, skiing, biking, hiking, walking, enchanted forest, skytrek adventures, radium & canyon hotsprings, ghost town, all within driving
We had a renovated room. The floor had no carpet and was super clean! Nice to stay on an uncarpetted floor. The staff are super friendly! Parking was a little less than desirable but it was very busy. The pool is good but chlorine was a little strong. A good stay and the price was awesome! Just a normal regular room nothing special but perfect for when you don't want to stay in your room all day. Clean and good place to stay. We were able to drive to so many different attractions some within minutes others within an hour and a bit. Fun for families, couples-anyone. Awesome Comic Book/Card/everything store in town Bizarre Entertainment---they rock! Worth a stop in for sure :D
3 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location, just for over night sleep

Posted 02-Sep-2014
Pros: Location
Location: A Chinese restaurant right next door.
Convenient location. Good for over night sleep if you find hotel in Banff is too expensive.
2 out of 5
by A verified traveller

Not terrible, but could be better.

Posted 02-Sep-2014
Pros: Reliable internet
Cons: Hot water
Pretty much what you would expect from a budget hotel. The biggest disappointment, however was that there was no hot water. The water in the shower never got above luke warm. Everything else was ok. Rooms were clean. Bed was comfortable enough. Internet was good.
2 out of 5
by A verified traveller from edmonton, AB

Great location and good staff but that is it!!

Posted 02-Sep-2014
Old hotel in a tribune terrible condition. Nice location but that is all. Great staff and they were very friendly.
1 out of 5
by A verified traveller

Don't waste your money.

Posted 01-Sep-2014
Extremely overpriced and nothing worked: bedside lamp, blow dryer, phone, shower head, hairs in the shower....overall I would never stay here again if we weren't so desperate for a bed to sleep in that night.
2 out of 5
by A verified traveller

Smelled like stale cigarettes

Posted 01-Sep-2014
Cons: Cleaner. Lots of hair left in bathroom and in bed.
Room was okay but not asthma friendly. Would not stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful surroundings.

Posted 25-Aug-2014
Location: The chinese restaurant beside the hotel was awesome!! Excellent food!!
Although we realized that there was a staff shortage, we were surprised that there was so much sand on the hardwood floor. The toilet needs to be fixed in our room and there was no towel rake in the bathroom. As it was only a one night sleepover, the beds were comfortable and clean.
1 out of 5
by A verified traveller from Edmonton, AB

Renovations gone wrong

Posted 25-Aug-2014
Pros: leaving
Cons: get a real contractor to re-renovate everything.
Location: nice walking trails in town.
They had a sign that says their hotel is recently renovated, but whoever did the renovations did not have a clue what they were doing. It was a mess!
2 out of 5
by A verified traveller

POOR

Posted 22-Aug-2014
Not too clean...bathtub leaked all night long...drip,drip,drip...shower wouldn't change over from bath faucet...no breakfast offered...would NOT recommend this motel
1 out of 5
by A verified traveller from Kingman, Alberta

Extremely poor facility

Posted 20-Aug-2014
Pros: The desk attendant was helpful, although as soon as we entered the new room he called to ask if the room was ok so he could leave for the night.
Cons: Cleanliness, location of ice machines, parking.....
Upon entering the room we noticed the dirty towels and dirty tub, once I got clean towels from the office and returned to the room and turned down the covers on the bed a very large spider ran out from between the sheets. At this point we called the office, again, and were given another room. The new room was not any cleaner, and the small fridge was frosted and not working well, but it was late at night and we were tired and not in any mood to fight further so stayed. Another bad experience was that, because my wife is a smoker we had requested a smoking room and upon being given the room key we were told "please don't smoke in the room because we just replaced the flooring". The ice machine was also located in a locked room on the second floor in an awkward area of the complex to access. Overall this was a bad accommodation experience and because of the experience I would recommend against this location and am now not willing to stay at any other Howard Johnson.