Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.2 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom gloucestershire

very expensive for very small room

Posted 17-Dec-2014
Booked for two nights, our snow mobile trip was cancelled due to unsafe conditions, the restaurants were very expensive, the room was so small we could not open both suitcases at the same time, after cancelled trip we left after 1 night and cut our loses
2 out of 5
by A verified traveller

Expected better for a resort like this.

Posted 20-Oct-2014
Just needed a clean, comfortable, place to stay overnight. Found hair in bathtub, stained toilet (not dirty), dirty dishes in cupboard, garbage on floor, broken fridge, and to top it all off, a TV from the Flintstones era, which was sitting on a low table in the corner making very difficult to see. The rating for Staff is misleading, as there was no staff onsite, which wasn't a problem for us.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Calgary

Great place and a great deal! Will come back again

Posted 06-Oct-2014
Pros: Cleanliness
Cons: Include a microwave oven.
Location: Lots of awesome trails for mountain biking. CBT Mainline and Moonraker trails are our favorite.
The hotel was clean and was the perfect location for our stay. Will definitely come back again.
1 out of 5
Recommended
for Families
by victor rosenbergerfrom jacksonville, fl

Posted 09-Sep-2014 on Hotels.com
the hotel was not at all like what was represented on line. very far from town. room had no air conditioning and no ventilation. we brought this to the attention of front desk and they would not switch to another room. they said they were filled to capacity. we did not see many guests at all. we did not end up staying at the hotel. we asked for a refund and the front desk personnel stated that they would give us a full refund. this was on 8/31/14. we have not seen a credit as of 9/8/14. we have used hotels.com in the past. however, if this is not resolved satisfactorily, we will find it difficult to use hotels.com again.
5 out of 5
Recommended
for Families
by Johannfrom Lyon

Très bien

Posted 07-Sep-2014 on Hotels.com
Nous avons passé 6 nuits en aout dans un appartement. Très bon séjour, nous avons apprécier l’hôtel, la tranquillité et le calme. Hôtel vraiment très confortable. Le seul point négatif est l'absence de climatiseur.
1 out of 5
by A verified travellerfrom Alberta

Don't stay here in the summer

Posted 06-Sep-2014
Pros: Location, the view
Cons: Booking a room at another hotel. Directions given were very poor, ac in rooms. room cleaning.
Location: wolf sanctuary, nice location
No air conditioning or housekeeping services (no towels no bed made). The difference of summer vs winter services were NOT properly explained in the booking ad. The days were hot and AC was necessary but not available. A very noisy fan was provided. This was suppose to be a special birthday celebration but the hotel dampened the occasion. The elevator was also not working. We were very disappointed in the entire hotel experience.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Coaldale Alberta

Nice hotel up on the mountain

Posted 04-Sep-2014
Good service and location. Comfortable, cozy. Friendly, courteous staff. Very reasonable price
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 03-Sep-2014 on Hotels.com
4 out of 5
Recommended
by Francophone de l'Ouestfrom Manitoba

Emplacement exceptionnel

Posted 02-Sep-2014 on Hotels.com
Emplacement extraordinaire et chambres spacieuses mais la condition du tapis et d'un store laissaient à désirer.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom coquitlam,bc

very nice hotel

Posted 01-Sep-2014
a little bit far from town, but its nice place.nice,nice,nice