Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
3.7 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Expected better for a resort like this.

Posted 20-Oct-2014
Just needed a clean, comfortable, place to stay overnight. Found hair in bathtub, stained toilet (not dirty), dirty dishes in cupboard, garbage on floor, broken fridge, and to top it all off, a TV from the Flintstones era, which was sitting on a low table in the corner making very difficult to see. The rating for Staff is misleading, as there was no staff onsite, which wasn't a problem for us.
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Great place and a great deal! Will come back again

Posted 06-Oct-2014
Pros: Cleanliness
Cons: Include a microwave oven.
Location: Lots of awesome trails for mountain biking. CBT Mainline and Moonraker trails are our favorite.
The hotel was clean and was the perfect location for our stay. Will definitely come back again.
1 out of 5
by A verified traveller from Alberta

Don't stay here in the summer

Posted 06-Sep-2014
Pros: Location, the view
Cons: Booking a room at another hotel. Directions given were very poor, ac in rooms. room cleaning.
Location: wolf sanctuary, nice location
No air conditioning or housekeeping services (no towels no bed made). The difference of summer vs winter services were NOT properly explained in the booking ad. The days were hot and AC was necessary but not available. A very noisy fan was provided. This was suppose to be a special birthday celebration but the hotel dampened the occasion. The elevator was also not working. We were very disappointed in the entire hotel experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Coaldale Alberta

Nice hotel up on the mountain

Posted 04-Sep-2014
Good service and location. Comfortable, cozy. Friendly, courteous staff. Very reasonable price
5 out of 5
Recommended
for Everyone
by A verified traveller from coquitlam,bc

very nice hotel

Posted 01-Sep-2014
a little bit far from town, but its nice place.nice,nice,nice
5 out of 5
Recommended
for Everyone
by A verified traveller

The hotel is in a beautiful location

Posted 30-Aug-2014
Pros: The view, the facilities and the location were wonderful--the atmosphere in the mountains terrific--coffee on the balcony was great.
Cons: Only the hard mattresses--everything else is A-1
Location: the whole area is beautiful-with the chair lift and the gondola and meals at the top
The only negative we have was the hotel bed--it was very hard. The facilities and the hotel are wonderful and the location is just beautiful. A wonderful view from the balcony and a coffee on the deck was delightful. Would definitely stay there again--just would ask for a softer bed. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveller from Perth, Australia

Great mountain setting

Posted 27-Aug-2014
Pros: Great location, Clean rooms, very comfortable beds and friendly staff
Cons: Loved it as it was
Location: The location was excellent even in summer.. Things to do nearby includes ride on gondoliers to top of mountain, Trail walks, Mountain bike rides
The overnight accommodation was excellent with views up the mountain from our balcony. Room was very comfortable. Although there was no breakfast, you were only minutes away fro getting a good breakfast. .The view from the top of the mountain could not be beaten with superb scenery of the Rockies and Kicking Horse River.
4 out of 5
Recommended
for Everyone
by A verified traveller

Looking on to the hill.

Posted 25-Aug-2014
Really cozy rooms. Very clean accept or room was obviously not vacuumed before we arrived since there was a small pile of sand next to the bed. Otherwise it was very clean. They only clean your room every four days for your stay but I don't mind that. Can't beat the proximity to the hill, bar, cafe and that view though.
3 out of 5
by A verified traveller

Nice location.

Posted 22-Aug-2014
Nice location. Easy check in. Uncomfortable beds and pillows. Noisy.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nelson, BC

Right on the mountain!

Posted 22-Aug-2014
Pros: Everything except the inability to adjust the heat.
Cons: Heating system!
Location: Golden only 15 minutes away. There's hiking trails and the grizzly refuge, but we didn't do any of that as it was only a one night stay.
Great location - quiet, only 15 minutes from Golden, view of the mountain/ski lifts. We wanted to show our Aussie friends what a ski resort looked like. Even though it's summer, they got a pretty good idea! Room was very comfortable with everything we needed to make breakfast. Bed was super comfortable! The only thing that prevented us from rating it a 5 on the comfort scale was the heat issue. We couldn't adjust the heat at all, and had to sleep with a window open without any covers on!