Front of property
Check availability

Reviews of Outrigger Burleigh

3.5 out of 5
Outrigger Burleigh
2007 Gold Coast Highway, Miami, QLD

Reviews

7.8

Good

Rating 10 - Excellent. 259 out of 1000 reviews" "
Rating 8 - Good. 428 out of 1000 reviews" "
Rating 6 - Okay. 200 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you need place to sleep. Very nice staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great location. Great building manager. Overall great 5/5
Stayed 1 night in Mar 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
This property is currently (2024) undergoing significant renovations. When it is finished should be 4.5 star. Great pool. Close to the beach. Lovely staff. Nice room.
Stayed 2 nights in Jan 2024

6/10 Okay

Maninder

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Convenient location and near beach
Stayed 2 nights in Dec 2023

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful manager Paul and great staff. Central to all amenities, supermarket, restaurant below, beach a block away, hireage of pushbikes across road, great breakfast at Caffeine King . Anytime gym closeby , quiet and welcoming area to stay. Transport at the door and a comfortable walk to Burleigh Beach.
Stayed 8 nights in Nov 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Just very handy to everything
Stayed 2 nights in Dec 2023

10/10 Excellent

Tyran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice

4/10 Poor

Terry

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
beds too hard, air con not working properly
Stayed 1 night in Dec 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Excellent staff, they went above and beyond for me.
Stayed 2 nights in Nov 2023
Response from Front Office on 30 Nov 2023
Thank you for your review, regards Outrigger Burleigh

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, restaurants and shopping. Great rooms. Close to a supermarket.
Stayed 3 nights in Nov 2023
Response from Front Office on 30 Nov 2023
Thank you for your review, regards Outrigger Burleigh

2/10 Terrible

Bernie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Room clean. Noisey main road.
Stayed 2 nights in Nov 2023
Response from Front Office on 30 Nov 2023
Thank you for your review, regards Outrigger Burleigh

8/10 Good

Ainsleigh

Stayed 1 night in Oct 2023
Response from Front Office on 30 Nov 2023
Thank you for your review, regards Outrigger Burleigh

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini break
Stayed 4 nights in Oct 2023
Response from Front Office on 30 Nov 2023
Thank you for your review, regards Outrigger Burleigh

8/10 Good

Segundo

Stayed 2 nights in Sep 2023

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Front Office on 2 Sept 2023
Thank you for your review, regards Outrigger Burleigh

10/10 Excellent

Bronny

Travelled with partner
Liked: Amenities
Great location, although the noise of the traffic all night long woke us up quite often. The room itself was really nice though !
Stayed 1 night in Aug 2023
Response from Front Office on 2 Sept 2023
Thank you for your review, regards Outrigger Burleigh

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Front Office on 2 Sept 2023
Thank you for your review, regards Outrigger Burleigh

10/10 Excellent

Simon

Travelled with partner
nice and close to beach and shops
Stayed 1 night in Jul 2023
Response from Front Office on 2 Sept 2023
Thank you for your review, regards Outrigger Burleigh

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming, friendly staff. Very clean and great location.
Stayed 1 night in Jul 2023
Response from Front Office on 2 Sept 2023
Thank you for your review, regards Outrigger Burleigh

6/10 Okay

Alistair

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greg
Only issue was the the TV wasn's working due to a broken cable. Manager fixed the issue straight away. Excellent service and friendly people
Stayed 1 night in Jun 2023
Response from Dean Wright on 30 Jun 2023
Cheers mate.See you next time - Dean

10/10 Excellent

Steven J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the transit stop, easy to get around. Short walk to the beach. Room was clean, had everything we needed. Staff was helpful, Cole’s & Aldi were next door.
Stayed 5 nights in Jun 2023
Response from Reception on 25 Jun 2023
Thank you for your review Steven. Hope to see you back again. regards Outrigger Burleigh

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Quiet with a lovely outlook.
Stayed 2 nights in Jun 2023
Response from Dean Wright on 13 Jun 2023
Thank you Charmaine. Please contact us directly for a free upgrade next time!Best regards, Dean

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, and helpful team.
Stayed 3 nights in Jun 2023
Response from Dean on 12 Jun 2023
Thanks David, appreciate the feedback.

10/10 Excellent

GiGi

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to the Sports fields, local supermarket, and fantastic staff is above and beyond. The best thing about The Outrigger is comfort and there king size bed is very nice to sleep on. 🐤😄
Stayed 1 night in Jun 2023
Response from Dean on 12 Jun 2023
Thanks Gigi. Always a pleasure to have you stay with us. See you next time!

6/10 Okay

john

Travelled with family
Liked: Staff & service
I liked the location of this property and even though its old it had a nice feeling about it. I didn't like that my booking said the room contained a queen bed and a double but it actually had a double and a single. I like to get what's stated.
Stayed 1 night in Jun 2023
Response from Dean on 5 Jun 2023
Hi John, thank you for choosing to stay at The Outrigger Burleigh. I have perused the website on which you made your booking and there is absolutely no mention of a "Queen bed and double bed". I sincerely apologise for any confusion. Your booking included a Queen bed and a "twin" bed. I strongly encourage you to contact the property directly in future, to avoid any misinterpretation from websites trying attract your business.

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
comfortable and clean
Stayed 1 night in May 2023
Response from Dean on 5 Jun 2023
Thanks Bruce

8/10 Good

Swee Siong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean room. Beautiful North Burleigh Beach and convenience stores just 2-min walk from hotel
Stayed 1 night in May 2023
Response from Dean Wright on 17 May 2023
Thank you

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is handy to most things you need for your stay
Stayed 1 night in May 2023
Response from Dean on 5 Jun 2023
Cheers John

8/10 Good

Gerard

Liked: Cleanliness, staff & service
Friendly staff. Room very clean.
Stayed 1 night in May 2023
Response from Dean Wright on 17 May 2023
Thank you

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Close to supermarket and beach.
Stayed 1 night in May 2023
Response from Dean Wright on 17 May 2023
Thank you

8/10 Good

Mr Bernd

Stayed 1 night in May 2023
Response from Dean Wright on 8 May 2023
Thank you

10/10 Excellent

glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had two nights , was fine and close to all our needs .
Stayed 1 night in Apr 2023
Response from Dean Wright on 3 May 2023
Thank you

10/10 Excellent

Mary-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little getaway place.
Really nice place to stay for a few nights. Close to beach, cafe's and groceries. John and Dean are absolutely brilliant to deal with. I have stayed quite a few times here and have enjoyed it every time. This time i stayed 9 nights and the only negative i will say about this is that my room wasnt cleaned, vacuumed or bed linen changed during this time. Dont take that as a negative to outrigger though. Just the length of stay might be limited in future.
Stayed 9 nights in Apr 2023
Response from Dean Wright on 28 Apr 2023
Thanks Mary-Anne. It was a pleasure to have you stay with us again. I sincerely apologise that your room was not given a full service clean on this occasion. This was an error from myself. All stays over 7 nights receive a mid-stay full service clean (which includes a linen change) , as well as a daily service to replace towels and toiletries. We look forward to seeing you again soon.

10/10 Excellent

vaughn

Stayed 2 nights in Apr 2023
Response from Dean Wright on 8 May 2023
Thank you

10/10 Excellent

Clyde

Stayed 1 night in Feb 2023

8/10 Good

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front counter staff extremely helpful
Stayed 1 night in Feb 2023
Response from Dean on 18 Feb 2023
Thank you

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Dean on 7 Mar 2023
Thank you

8/10 Good

Sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
The lighting seemed too dim in the lounge room and I would have liked a jug to put cold water in for the fridge.
Response from Dean on 7 Mar 2023
Thank you

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Dean on 7 Mar 2023
Thank you

6/10 Okay

Ralph

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff Place looks old and tired. needs some T.H.C
Stayed 1 night in Jan 2023
Response from Dean on 7 Mar 2023
Thank you

8/10 Good

Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and made us feel very welcome. Room was comfortable and convenient to pool for our family. We enjoyed our stay
Response from Dean on 7 Mar 2023
Thank you

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Response from Dean on 7 Mar 2023
Thank you

8/10 Good

julie

Travelled with partner
Liked: Cleanliness
Very convenient 5 minutes from the grandkids and they loved the pool our shower was flooding and they fixed it straight away while we were out thank you

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and friendly staff
Stayed 2 nights in Nov 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 4 nights in Nov 2022