This was my third trip to this property, but first, with family (however same was not recognized in my bill or IHG membership was updated despite I mentioned it), overall this property as usual is one of the good ones in Goa, but the level of service has dropped a lot since my first trip to it in 2017, and food quality went worse, despite we don't like to waste food we had to literally gulp down whatever we ordered to fill in & a lot of food was wasted. Feedback was shared chef, but not much was done about it.
We were fortunately kept on a pool/sea view side room on the second floor, rooms are smaller than generally found at this price tag in Goa, but views are great, the property is certainly kid-friendly, but to my surprise that so hyped kids stay & eat for the free policy of Holiday Inn was translated by the hotel staff as only free milk, mashed potatoes, daliya etc. for a 3-4 year-old kid.
The major disappointment came on our stay's last night when we found the property is hosting a 3-4 day wedding which of course was an inconvenience as you come here for peace & tranquillity, not for chaos, perhaps hotel should have indicated such event is being hosted at time of booking, I would have certainly changed the travel dates. Anyways, the overall stay was satisfactory but not worth visiting again with family.