We wanted a hotel close to Richmond and also affordable.. This was definitely a good choice. Nice neiborhood and easy access to highways. Rooms were very comfortable, clean and staff super friendly and helpful
Regardless of what might go wrong, e.g., television sets, heating systems, etc., the hotel staff always makes for a great experience when they are attentive, friendly, and genuinely helpful. On this journey, a television set which would not operate was quickly and courteously attended to by a young man sent from the front desk, all in less than 5 minutes. That night, when we returned very tired and a little thirsty and hungry, the night staff, Gary and Martin, were waiting on us with fruit juice and smiles. Martin even made us a fresh turkey club sandwich that absolutely hit the spot. Those two, in particular, have always taken such good care of us. They make an overnight visit to Richmond more than worthwhile, even when it's very tiring.
We wanted to spend a night away from home with the family and this place was the absolute best. It was a last minute decision however well worth it. I will definitely be back. The kids loved the indoor pool. The room was more than expected for a last minute trip.
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.