Bar (on property)

Reviews of KYRIAD BELLEGARDE - Genève

3 out of 5
KYRIAD BELLEGARDE - Genève
ZAC des Musinens, Avenue du Marechal Leclerc, Valserhône, Ain

Reviews

6.8
Rating 10 - Excellent. 27 out of 200 reviews" "
Rating 8 - Good. 79 out of 200 reviews" "
Rating 6 - Okay. 51 out of 200 reviews" "
Rating 4 - Poor. 30 out of 200 reviews" "
Rating 2 - Terrible. 13 out of 200 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Stayed 1 night in Aug 2023

4/10 Poor

Brigitte

Stayed 1 night in Jun 2023

2/10 Terrible

Ahmed

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel got closed after 2 am
Stayed 1 night in Jul 2022

2/10 Terrible

Stephane

Travelled with family
Disliked: Staff & service, room comfort
Lots of things not working
+: this is an eco friendly hotel because lights in the room are not working all the time and soap was missing…. -: WiFi not working
Stayed 2 nights in Aug 2021

6/10 Okay

Lukasz

Business traveller
Not bad
It’s ok
Stayed 1 night in Oct 2020
Response from Staff member on 10 Jan 2021
Dear customer, thank you for your feedback ! Good evening!

2/10 Terrible

michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid at all costs.
If I am going to share my room I prefer it to be with someone I choose. Spiders, earwigs, mosquitoes and various other forms of wildlife are generally not welcome. That being said I did have 20 minutes of fun chasing the mosquitoes and other unidentified flying creatures into the webs of the spiders. We all have to eat. This reminds me of some of the truckers motels one finds along the freeways of the US. Old, and on the verge of abandoned, it masquerades as a hotel in the heart of the services zone across from the plant hire shop and up the road from the gendarmerie and fire station. Security is poor with people from surrounding properties wandering around and wide open to the road. I slept well but the shower was pathetic. One of those stand in the bath hoses from the 1970's with a broken plastic holder. I didn't try the breakfast. I hadn't the heart.
Stayed 1 night in Jun 2020

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Great location and friendly staff
Stayed 1 night in Jun 2019
Response from Tomas on 7 Jun 2019
Many thanks to take 5 minutes on your busy schedule to share your positive experience with others. We are proud to know you appreciated your stay with us and enjoyed our hotel. We hope to welcome you again for a next visit in Bellegarde. Best Regards

4/10 Poor

James

Disliked: Property conditions & facilities
1990s MOTEL
Nothing in Vicinity. Arrived on a Sunday and restaurant and bar closed. WIFI was so slow to use it was like dial up. Don't stay here if you are on business and require a fast, reliable internet connection
Stayed 1 night in Mar 2019
Response from Tomas on 3 Apr 2019
First of all, thank you for choosing to stay with us. On the other hand, we are sorry to hear that our room condition and service's left you disappointed during your visit. This is not the kind of experience we wish our guests to have. Please be assured that your comments have been shared with the management team for training purposes and corrective measures. We hope to accommodate you again in the future for a chance to provide you with a much better experience. Best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really happy with my stay of 9 days at the Kyriad. It was within a mile of the school where my students were participating in an exchange. It’s also close to the Carrefour supermarket and pharmacy. The breakfast buffet was delicious, as was the appetizer buffet. The staff were extremely nice and helpful. The room, while basic, was very comfortable. I will probably stay there again.
Stayed 9 nights in Mar 2019
Response from Tomas on 26 Mar 2019
Many thanks to take 5 minutes on your busy schedule to share your positive experience with others. We are proud to know you appreciated your stay with us and enjoyed our hotel. We hope to welcome you again for a next visit in Bellegarde. Best Regards

8/10 Good

Brian

Liked: Cleanliness, staff & service
Did the job. Room was fine but Breakfast was a little restricted
Stayed 1 night in Sep 2018
Response from Tomasz on 28 Sept 2018
Many thanks to take 5 minutes on your busy schedule to share your positive experience with others. We are proud to know you appreciated your stay with us and enjoyed our hotel. We hope to welcome you again for a next visit in Bellegarde. Best Regards

8/10 Good

Verified traveller

Business trip
Fine for a one night stay
Stayed 1 night in Mar 2018
Response from Tomasz on 23 Mar 2018
Many thanks to take 5 minutes on your busy schedule to share your positive experience with others. We are proud to know you appreciated your stay with us and enjoyed our hotel. We hope to welcome you again for a next visit in Bellegarde-sur-Valserine. Best Regards

10/10 Excellent

Trevor, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome.
A great welcome greeted us on arrival. Staff member Sabah was attentive and assisted us so very well with our accommodation and tourism needs. An enjoyable stay was experienced.
Stayed 1 night in Sep 2017

6/10 Okay

TERRY, EX ETER

Liked: Staff & service
Perfectly adequate for a one night stop over.
The signage to the hotel was NOT CLEAR having come off the motorway and having turned towards BELLGUARD it took us three or four circuits of the town to find that the hotel IS NOT in the town BUT within 1.5 Klms. of the motorway junction!!!!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was en route to Switzerland and it was a most convenient place to stay.

4/10 Poor

peter, uckfield uk

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing
Great difficulty finding it as the sat nav would not recognise location. Locals didn't know it and the road signage giving directions is misleading. Hotel staff not bothered when we raised this issue

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel
Average hotel - average location - not our favourite town

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Property conditions & facilities

6/10 Okay

Nick, Hertfordshire

Liked: Cleanliness
Good value basic hotel
There was no bar to have a drink, sport was limited on the satellite channels. Receptionists were friendly and helpful.

4/10 Poor

jack, Ohio USA

Disliked: Cleanliness, property conditions & facilities
Better can easily be had
Hotel frequented by trade and business people, likely needing to be in the immediate area (hotel is in a trade park/commercial zone). crappy wifi, worn and sticky floor, small, etc. Better rooms are available for this price in nicer locations.

4/10 Poor

Donald E., Germantown, MD

Disliked: Property conditions & facilities
Not the best, but okay.
Too small room, mold in bathroom, hole in bathroom wall, noisy road, not close to town but nice paths to walk on behind hotel.

8/10 Good

RAHUL, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok highway hotel
Good highway motel. For sleeping. Nothing around. Good for a stop over.

4/10 Poor

Mick.Mazo, Nottingham

O.K.
suited my needs, easy reach of motorway.

6/10 Okay

SERGE

Stayed 1 night in Mar 2024

6/10 Okay

Marianne

Zimmer war noch nicht hergerichtet, sozusagen im Zustand des Verlassens des vorherigen Mieters. Habe aber anstandslos ein anderes Zimmer bekommen.
Stayed 1 night in Aug 2023

8/10 Good

Gerrit-Willem

Business traveller
Liked: Cleanliness, staff & service, room comfort
Net maar iets verouderd hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Makadam

Stayed 1 night in May 2023

8/10 Good

LAURENT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un établissement correct.
L'établissement est récent et comporte tous les équipements nécessaires à un séjour agréable. le personnel est serviable et sympathique. La chambre est correcte et le petit déjeuner est conforme au prix demandé.
Stayed 1 night in May 2023

4/10 Poor

Charlene

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Valérie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon couchage, petit-déjeuner basique par contre
Stayed 1 night in Apr 2023

8/10 Good

Luc

Stayed 1 night in Apr 2023

8/10 Good

philppe, cleon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Hugo

Stayed 2 nights in Nov 2022

6/10 Okay

Lilian

Stayed 1 night in Nov 2022

10/10 Excellent

nathalie

Stayed 1 night in Oct 2022

6/10 Okay

Latifa

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

BOINQUET

Stayed 1 night in Jul 2022

4/10 Poor

vincent

Business traveller
Disliked: Staff & service, room comfort
Hôtel sans climatisation. A fuir par temps chaud
Pas de Clim dans les chambres avec 35degres dans les chambres en période de canicule … pas de ventilateur disponible à la réception …
Stayed 1 night in Jul 2022

4/10 Poor

Serhat

Business traveller
Wifi qui ne fonctionne pas. Hôtel qui ne capte pas le réseau mobile. Bof dans l’ensemble
Stayed 1 night in Jul 2022

2/10 Terrible

julien

Stayed 1 night in Jun 2022

8/10 Good

Joaquim

Business traveller
Liked: Cleanliness, staff & service, room comfort
Pas de climatisation a éviter lors de fortes températures. Escaliers bouts de béton décollés. ce qui relève la note l'amabilité, la disponibilité et le sourire du personnel. Bravo Mesdames
Stayed 1 night in Jun 2022

8/10 Good

Martine

Business traveller
Liked: Staff & service
Moyen
Hôtel à rénover et menage à revoir. Personnel aimable. Restaurant cher pour le plat servi.
Stayed 1 night in May 2022

10/10 Excellent

Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Accueil genial personnel a lecoute et tres reactif vraiment en ce qui concerne la chambre simple mais fonctionnel je ne mattendais pas a du grand luxe donc pas de surprise un peu defraichi mais sinon parfait pour juste dodo merci pour votre acueil
Stayed 2 nights in Apr 2022

8/10 Good

Laetitia

Stayed 1 night in Apr 2022

6/10 Okay

Romaric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pas de TV.
Stayed 1 night in Mar 2022

10/10 Excellent

Laëtitia

Stayed 1 night in Mar 2022

10/10 Excellent

Claude

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Feb 2022
Response from L'équipe KYRIAD on 4 Mar 2022
Bonjour, Nous vous remercions pour vos encouragements et nous souhaitons vous revoir bientôt L'équipe KYRIAD BELLEGARDE

6/10 Okay

Anna

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Établissement dégradé Très bruyant
Stayed 1 night in Feb 2022
Response from KYRIAD BELLEGARDE on 4 Mar 2022
Bonjour, Nous prenons note de vos recommandations et nous nous activons pour améliorer nos services A bientôt de vous revoir L'équipe KYRIAD BELLEGARDE

10/10 Excellent

Patrice

Stayed 1 night in Feb 2022
Response from KYRIAD BELLEGARDE on 4 Mar 2022
Merci Beaucoup A bientôt de vous revoir L'équipe KYRIAD BELLEGARDE

10/10 Excellent

GERARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon rapport prix/qualité. Restauration. Facilité d'acces.
Stayed 1 night in Feb 2022
Response from KYRIAD BELLEGARDE on 4 Mar 2022
Merci Beaucoup A bientôt de vous revoir L'équipe KYRIAD BELLEGARDE

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from KYRIAD BELLEGARDE on 4 Mar 2022
Merci Beaucoup A bientôt de vous revoir L'équipe KYRIAD BELLEGARDE