Pleasant staff, both smoking and non-smoking rooms, one converter for laptop from 220v to 110v in room helped, Internet service good (might have issues getting phone or multiple devices online), seemed clean, no complaints, up to North American standard, breakfast choices and taste of food excellent, would prefer mini fridge in room.
- No parking;
- Our 1st allocated room had an unbearable smell and the only option was a noise room (which we tool because we couldn't stand the smell) - no help with moving room or showing the new room we asked for;
- single bad blankets for a a double bed (need to use the extra one, forcing each of us to use a different single bad blanket);
- staff helpful but could barely speak english (although we appreciate the effort);
- checkout at 12 is a good thinf :)
The hotel was very local to the veltin stadium. The tram station was just outside the hotel and you could get the 302 tram right to the stadium. On a match day if you had a ticket the journey was free. The hotel room was very clean and had a nice powerful shower. Shower gel was provided but no other toiletries or shower cap. The beds were comfortable but the pillows were very strange as they were a bit like small duvets and very very soft but all in all we were satisfied. one disappointment was that the bistro and bar were being refurbished so we had to go into town for a drink and food. We never bothered with the breakfast so cannot comment on the quality. I would recommend this hotel for staying in gelsenkirchen.
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