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Reviews of Super 8 by Wyndham Pigeon Forge Dollywood Lane

2 out of 5
Super 8 by Wyndham Pigeon Forge Dollywood Lane
215 Emert Street, Pigeon Forge, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1001 reviews" "
Rating 8 - Good. 325 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Staff & service
Cold shower yesterday morning and very cold shower this morning and my wife wood not take a cold shower today. Saturday went up to have dinner come back and could not find parking and other customers with the same problem arguing and complaining about parking. And nobody at the service desk when this was taking place so I called the 1- 800-8000 number and they also said sorry sir. I will report it but there’s nothing I can do. Service is terrible for my first day at super eight motel
Stayed 2 nights in Apr 2024
Response from Hotel Management on 22 Apr 2024
We're sorry to hear about your experience. Your comfort and satisfaction are paramount to us, and it's disheartening to know that we fell short of meeting your expectations during your stay.I assure you that your feedback is invaluable to us, and we take it seriously.

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit and I will definitely be back!!
Stayed 3 nights in Apr 2024
Response from Hotel Management on 18 Apr 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

Rachael A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with clean rooms.
Stayed 1 night in Apr 2024
Response from Hotel Management on 17 Apr 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location easy access to the attractions and fun
Stayed 3 nights in Apr 2024
Response from Hotel Management on 12 Apr 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

8/10 Good

Nathan, Iowa Falls

Liked: Cleanliness, staff & service
The complimentary breakfast was great. Pet friendly and convenient location, hard to find entrance though.
Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Apr 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Yes, we are a bit hidden. The City Pigeon Forge has regulations in place that prevent us from placing any signage at the road to our hotel. But we are always just a phone call away to assist with directions.Thank you, we look forward to seeing you again soon!

10/10 Excellent

Denise

Travelled with partner
Front desk staff very friendly and welcoming
Stayed 1 night in Mar 2024
Response from Hotel Management on 30 Mar 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and welcoming. We will look forward to your next visit to the Smokies and Super 8!

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Property was as described I was pleased with my experience
Stayed 1 night in Mar 2024
Response from Hotel Management on 28 Mar 2024
We would like to thank you for taking the time to tell us about your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Robert

Stayed 2 nights in Mar 2024
Response from Hotel Management on 16 Apr 2024
Thank you for taking the time to tell us about your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very hospitable staff, very clean rooms and quiet.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay
Stayed 2 nights in Mar 2024
Response from Hotel Management on 23 Mar 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was amazing and the staff was overly polite
Response from Hotel Management on 22 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property with friendly helpful staff - only issue was “not enough signage” to find the hotel - we were even using a GPS
Stayed 1 night in Mar 2024
Response from Hotel Management on 22 Mar 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.Yes, we are a bit hidden. Pigeon Forge City has regulations in place that prevent us for placing any signage at the road for our hotel. But we are always just a phone call away to assist with directions.

8/10 Good

Rosa

Travelled with family
Disliked: Amenities
Very good overall. Definitely a good stay!!
Stayed 4 nights in Mar 2024
Response from Hotel Management on 20 Mar 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Ramon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great- Thank you
Stayed 3 nights in Mar 2024
Response from Hotel Management on 20 Mar 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

8/10 Good

Cathleen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction next door.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 15 Mar 2024
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jace

Stayed 3 nights in Mar 2024
Response from Hotel Management on 1 Apr 2024
Thank you for taking the time to leave us a review.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely the worst place I have stayed at in a long time. Mattresses stacked up at the dumpster, rooms dirty and I was skeptical to even sleep in the bed, dogs barking in the next room and noisy. In the parking lot were broke down looking cars and grass loaded with dog poo. It was so hard to find parking and I had to park across the street. Do not stay here if you have other options. I can't believe they charge what they do for such a terrible envirnoment.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for taking the time to let us know about your stay. We are sorry to hear your stay was not satisfactory. We responded to your in-house feedback advising to speak with the front desk about any issues you had. We would have been more than happy to refund your second and third nights and helped to find other accommodations if you had decided you did not want to stay with us. Large items that are being replaced as they get worn out has to be pick up by the city on their schedule.

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. The only thing was that the elevator is a little creepy.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows are so comfortable. The room was very clean which I really appreciate. I love that they have an elevator so you don’t have to climb stairs. We didn’t eat the breakfast so I can’t review that. We will definitely stay here again.
Stayed 4 nights in Feb 2024
Response from Hotel Management on 5 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Sherrie

Travelled with family and small children
Disliked: Cleanliness, staff & service
Getting accused of smoking in my room when I didnt. Had neighbors that were smoking up in and out of their room beside us. They said they had evidence I smoked in there. They found an joint that hadnt been lit so that evidence doesnt say I smoked in the room. It was rolled not smoked
Stayed 2 nights in Mar 2024
Response from Hotel Management on 5 Mar 2024
While others may have been smoking out side. The level of smoke smell coming from the room was not sufficient to have just been smoke that was blown into the room. Also the smell coming from the room was not that of cigarettes

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Hotel Management on 3 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Feb 2024
Response from Hotel Management on 27 Feb 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Lee

Travelled with group
The breakfast was good and we did not want to be disturbed so they did not disturb us
Stayed 6 nights in Feb 2024
Response from Hotel Management on 27 Feb 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable and it was quiet and there were plenty of places to choose from to eat that was walking distance and it was a nice place to stay
Stayed 2 nights in Feb 2024
Response from Hotel Management on 24 Feb 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

josefina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2024
Response from Hotel Management on 22 Feb 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Victoria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing!! Friendly and very helpful with any issues or questions we had.
Stayed 3 nights in Feb 2024
Response from Hotel Management on 22 Feb 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.

10/10 Excellent

Tashina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice motel very quiet the food is hot and good. The rooms was clean and smelt really good. The bed was comfortable. The only thing I had a problem with was the elevator it made a lot of noise and it shook made me think it was getting ready to break down.
Stayed 3 nights in Feb 2024
Response from Hotel Management on 14 Feb 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

6/10 Okay

Brenda

Travelled with family
Both is us handicapped and can barely walk. Emailed for a first floor room but given a second floor a good distance from elevator. Park needs to expand greatly-spaces we’re a premium. Only 4 handicapped and a car no handicap plaquard. Told office but they did nothing. Remote barely changed channel. TV station selection stunk. Bathroom had no handrail nor did shower. Very concerned about falling. Breakfast was great. Fresh and hot. Large selection.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 13 Feb 2024
Thank you for taking the time to let us know about your stay. We are sorry to hear your stay was not satisfactory. We take all requests in to consideration when assigning rooms and I am sorry to say that we did not receive any emails or request. I would also like to note that the room you booked was a standard room and not a handicap accessible room.In regards to the tv channels we provide the standard tv package that you would find in any hotel and we will certainly look in to the issue you had with the remote. I am glad that you enjoyed breakfast and that we were able to provide items to your liking.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Jan 2024
Response from Hotel Management on 13 Feb 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.

10/10 Excellent

Dorothy

Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love its pet friendly!! Nice walk area. Awesome big breakfast 😋. Coffeeand tea through the night. I could go on but hope you get the picture.
Stayed 2 nights in Jan 2024
Response from Hotel Management on 25 Jan 2024
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Clean and friendly
Hotel staff is friendly and check in was quick. Bed was comfortable. Bathroom was clean and the water pressure was great. The room we were in must have been behind the water heaters or some kind of maintenance room because I could hear something running off and on during the night. Wasn’t too disruptive.
Stayed 2 nights in Jan 2024
Response from Hotel Management on 23 Jan 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.

2/10 Terrible

Cathy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sketchy
Heater took10 hr to actually warm up the room , front desk staff very rude. And very sketchy having to have a $100 deposit for room, with signs in room , this item cost $ that item$ very sketchy! Other reviews said they did not get their money back,
Stayed 3 nights in Jan 2024
Response from Hotel Management on 23 Jan 2024
Thank you for taking the time to tell us about your stay. We do have someone at the front desk 24 hours a day and had we been made aware of this during your stay. We would have been happy to fix it, or if possible found you a new room right away. It is important to us that each guest is as comfortable as possible. In regards to the security deposit, which is well documented on the website and of which you were advised upon check-in, this is now becoming a standard practice. The signs in the room are to make guests aware that if they were to remove any of those items then that is what they would be charged to have the item replaced. If you check those reviews we are sure you will find that they were submitted 24-48hrs after they had left and had not allowed for the recommended time period of 5-7 business days as for most financial institutions

8/10 Good

Kimberly, Camp Hill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a good place to stay. My only complaint was the water wasn’t as hot as it should have been in the shower.
Stayed 2 nights in Jan 2024
Response from Hotel Management on 21 Jan 2024
Thank you for taking the time to tell us about your stay. We are sorry to hear it was not fully satisfactory. We do have someone at the front desk 24 hours a day and wish we had known about this during your stay. We would have been happy to fix it, or if possible found you a new room right away. It is important to us that each guest is as comfortable as possible.

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2024
Response from Hotel Management on 21 Jan 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Management on 19 Jan 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 Poor

Krista

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside fire pit was not on and they would not turn it on
Stayed 3 nights in Jan 2024
Response from Hotel Management on 15 Jan 2024
Thank you for taking the time to let us know about your stay. We are sorry to hear your stay was not satisfactory. Thank you for bringing this to our attention, we will look into it. It is also readily available to you as well that you are able to go ahead and turn in on. We do hope to see you again in the future, as we want each guest to have the best experience possible.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Jan 2024
Response from Hotel Management on 15 Jan 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Everything went great. Quick easy check in and check out. Very clean room.
Stayed 1 night in Jan 2024
Response from Hotel Management on 15 Jan 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with pet
Very nice place, had a 2 day stay on way home. I gave a 4 on comfort to be fair and honest to others. It was very noisy when someone in other rooms flushed. You only need to close door when not using toilet yourself and it is a lot quieter when other guest flush. Breakfast was very nice, scrambled eggs, sausage & gravy, cook own waffles, instant grits, muffins etc. Very much better than typical continental breakfasts.
Stayed 2 nights in Jan 2024
Response from Hotel Management on 15 Jan 2024
We would like to thank you for taking the time to tell us about your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Sherry

Travelled with pets, Travelled with partner
The room was dark even with all the lights on. The breakfast wasn’t all that good. Coffee was cold
Stayed 1 night in Jan 2024
Response from Hotel Management on 13 Jan 2024
Thank you for taking the time to tell us about your stay. We are sorry to hear it was not fully satisfactory. We do have someone at the front desk 24 hours a day and wish we had known about this during your stay. We would have been happy to fix it, or if possible found you a new room right away. It is important to us that each guest is as comfortable as possible.

10/10 Excellent

Johnny De

Stayed 3 nights in Jan 2024
Response from Hotel Management on 2 Feb 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Denielle, Franklin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good bang for your buck. Convenient to lots of things in pigeon forge. It is very tricky to get into and parking is kinda minimal at times which is the only con. Beds were comfy. Elevators were a nice touch and smelled nice (which is rare for motels). I’d stay here again.
Response from Hotel Management on 9 Jan 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Yes, we are a bit hidden. Pigeon Forge City has regulations in place that prevent us for placing any signage at the road for our hotel. But we are always just a phone call away to assist with directions.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Caroline

Stayed 1 night in Jan 2024
Response from Hotel Management on 9 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

gregory

Travelled with partner
Off the parkway far enough to not hear traffic. We were on the 3rd floor. Used stairs each time as we were in room 300 and it was right beside stairs. Room was clean and smelled great. Bed was comfortable. We had zero complaints. Hotel was a little hard to find but we were winging it old school. No gps. Lol. Great stay!
Stayed 2 nights in Jan 2024
Response from Hotel Management on 9 Jan 2024
Thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us. It is important to us that our guests enjoy their stay with us. Thank you, we look forward to seeing you again soon!Yes, we are a bit hidden. Pigeon Forge City has regulations in place that prevent us for placing any signage at the road for our hotel. But we are always just a phone call away to assist with directions.

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The staff was so kind and welcoming while checking in, the room was very clean, and the breakfast was actually tasty.
Stayed 1 night in Jan 2024
Response from Hotel Management on 9 Jan 2024
Thank you for taking the time to tell us about your stay. We are particularly pleased that you found staff friendly and helpful. It is important to us that our guests enjoy their stay with us. We will be sure to share your message with our staff as they work hard to make each guest feel welcome.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on 9 Jan 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

2/10 Terrible

Elimelech

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Hotel Management on 9 Jan 2024
Thank you for taking the time to leave us a review. While we appreciate your feedback we understand that you decided not stay with us and was provided with a full refund.

6/10 Okay

Terrie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Hotel Management on 9 Jan 2024
Thank you for taking the time to leave us a review. We appreciate your feedback. If there was anything that could have made your stay extra special, we would love to know. Here at Super 8, we continuously strive to exceed your expectations.

10/10 Excellent

Brett

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, room was clean, staff was friendly. Close to everything!
Response from Hotel Management on 4 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.