Very nice hotel. Room was well appointed and very clean. A Jacuzzi in the master bedroom was a pleasant surprise! Everything that was needed was stocked in the kitchen/stove-fridge-and microwave/ plus a washer and dryer! Indoor pool and hot pool to relax in as well as a nice outdoor pool with plenty of chase lounges to enjoy the sunshine. Close to the center of downtown Gatlinburg with a very nice log cabin restaurant just across the street for a good ol 'country breakfast"! Who could ask for more? The landscaping impressed me as there were plenty of trees and other greenery that was pleasing to the eye. Cudos on your hotel!!!!
We stayed at this hotel during a weekend getaway. Our room was in an excellent location. Our back door led to a balcony with a great view of the mountains. Our room was clean with comfortable beds. I enjoyed the hot breakfast but felt there could have been a couple more options. My only complaint with this hotel was the upper pool/hot tub policy. It was right outside our back door on the same level. One evening, we thought we'd take advantage of it while no one was using it. Staff told us it was for suite guests only. Personally, being that no one was using the facility, I felt this policy was unnecessary.
"Great cozy Hotel. Very nice staff. Fast elevators"
My experience at the Hotel was amazing. The staff was super nice, the Thanksgiving Dinner in the Hotel was delicious. We never had to wait for a elevator and the shower had a lot of pressure with super hot water. The bed had lots of pillows wrapped in white 100% cotton sheets and comforters provided upon request. Just a warm,quite,no stress hotel. This was my second stay.
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