“Very Disapointing Holiday”

We arrived just after 18.00 and the only person on duty didn't understand any english.Things got worse when the receptionist didn't appear to have any details of our reservation. He took my copy of the Expedia booking confirmation and we were told the stay was "Continental Breakfast" only, not "All Inclusive". We were taken to our room, which resembled an air raid shelter and only just had room for two single beds, a chest of drawers and a shower with a broken door. I complained that we had booked a double room and we were eventually taken to a larger apartment with a double and two single beds. Not very good, and nothing like the pictures on the web, but clearly the best we were going to get. The next day there was a better informed person on reception who gave us the "All Inclusive" status. Food was bland, not kept hot and poorly cooked, to the point of meat and eggs being served raw. Tables were not cleared promptly and were not cleaned between sittings The general condition of the hotel? was delapidated and shabby. The management obvoiusly do not cater for english guests. Entertainment was pathetic.

“Good family hol..in May anyway”

only negative point was the reception staff.....we went in may and there were 200 ppl there capasity is 1,500 so what its like then i have no idea...in may the food, activities ,enetertainment all very good, good family holiday with security staff on the beach...we would return to the same hotel

“cross between a hotel and a family camp”

the hotel is situated near the beach with many activities, facilities on site. I saw many families staying there involving in the activities (a pool for the young ppl, a big swimming pool, beach facilities, theatre... Room was primitive, small, but clean. You do not need to go outside the facility at all. A/C was barely functional and TV had only one channel. I assumed that we were not expected to stay in the room other than sleeping time. Consuming within hotel required applying a waist band to record charges. The cashier asked to hold on to my flight ticket to ensure I would pay. Thus, no cash changes hand till checkout. The facility is at the beach north of La Marsa. Taxi from La Marsa to the hotel takes TD5-6. From La marsa, you can take TGM (TD1.3) to Cathage sites and ends at Marine. walk across to the tram station to take tram (less than 1 TD) go Central. It is out of the way, but public transit is accessible. I would go back to the same hotel, it is clean and unique. It would be more interesting perhaps with kids.

“Great value all inclusive”

The resort is in a very remote location but it is a short ride into Tunis. Yellow taxis are readily available, very cheap and the drivers very friendly and helpful. Tunisians in general are very friendly and genuine. Accommodation is very nice and comfortable but had problems with the plumbing. My companions had to change rooms on the third day as their bathroom kept flooding and the shower drain in my room could not cope and water was not draining away fast enough. The swimming pool is huge and well maintained although not a place for relaxing. They have entertainment in the pool area (aquarobics, aerobics, etc) and they continually play banging techno music. The beach was much more relaxing and is only a few minutes walk away. There are free sunbeds and shades and no music. Although I suspect it may be different during high season. There are traders on the beach selling (jewellery, hats, fruit) but they are friendly and polite and don't hassle you. Do take a camel ride along the beach it is really good fun but believe me, one hour on a camel really is all you need. The village Sid Bou Said is a must see. The markets are fun, even if you are not buying and the houses are all painted white with blue doors and shutters. Brush up on your French before you go as the hotel staff are really friendly and helpful but speak very little English and this resort seems to be mainly popular with the French. This is a really good, value for money, all inclusive resort. Recommended.

“CARIBBEAN hotel recommande pour le repos et remise en forme”

Dans cet hôtel tout est prévu vous avez tout sur place si vous ne voulez pas sortir mais simplement vous reposez - et le personnel est à votre écoute toujours prêt à vous satisfaire - vraiment il n'y a rien à redire -

“c'est pas la bonne année pour cet hotel”

je suis retourné avec ma famille pour la 7 eme fois a cet hotel , c'est la première fois que nous soyons autant dessus , que ce soit par rapport au restaurent all inclusif ou on sent et on voie la restriction budgétaire au buffet , il faut attendre pour tout même pour les verres ,les assistes , couvres... c'est sale ,personnel incompétent et peut nombreux , piscines sale " l'eau est verte " terrasse salle , au bar all inclusive serve des verres sale "trompé dans l'eau " je reste convaincu qu'un Control d’hygiène fermera l’hôtel bonne équipe d'animation qui fait au mieux , café more top accueil , réception tres sympathique , hammam et massage tres bien , .... par rapport aux autre année c'est la chute libre ..... dommage je ne retournerai plus avec ces conditions

“Bon hôtel sauf les repas”

Les repas ne sont pas bons car ils priment sur la quantité et non la qualité.

“L'hotel est beau... Mais un conseil prenez votre gamelle et achetez un guide anti-arnaque”

Je suis parti en période de crise politique entre le 10 et le 17 janvier. Nous n'avons pas été informé de la situation et de la marche a suivre face aux émeutes! Ils nous renseignaient pas sur les vols annulés a l'aéroport suite a une coupure internet! La nouriture est infecte ils ne veulent pas nous faire de sandwich car pas assez rentable! Service Menage a revoir! Accueil : la seule réponse qu'on entend est "je sais pas"... Nous étions abandonnés !!!

“Bon hôtel”

Je n'étais pas là pour profiter de toutes les possiblités "club" de l'hôtel, en plus le temps fin octobre n'est pas le top pour les sports d'eau (sauf les sports de pluie...) mais le lieu était très agréable, les couleurs gaies de l'hôtel réveillaient le temps gris. Le petit déjeuner était correct. Je n'ai pas testé les repas. C'est un peu en zone touristique loin des lieux à visiter, donc soit c'est pour y rester pour ceux qui aiment ce genre de vacances, soit il faut avoir une voiture ou ne pas hésiter à profiter des nombreux taxis.