Ratings based on 486 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Berkeley, CA

Posted 19-Aug-2014
Pros: Clean, comfortable room. Generous breakfast buffet.
Cons: Better management.
Location: It's an easy twenty minute walk from the center of Galway. It's right on a bus line, as well.
The Connacht is located a walkable distance from the busy center of Galway. The room was good, as was the included breakfast, which is served as a buffet. Dinner in the main restaurant was a mixed bag: the food was good, but the service was very slow, apparently because of an odd division of labor between the order-taker and the food-bringers. More than twenty minutes after we placed our order, the former came by to ask how things were and was surprised to discover that we'd not yet received our food. Fortunately, the kids were in a good mood and we had been playing Hangman to pass the time. But similar dysfunctions appeared at every turn, suggesting that the staff, for all their good will, are poorly managed--that the operational systems are fragmented and inefficient. So, be prepared for delays at check-in, on arriving at the restaurant, on getting your meal . . . . The kids also balked at the, to us, unusual requirement that everyone wear a swim cap in the pool, regardless of hair length. I don't know if this is typical for hotels in Ireland.
4 out of 5
Recommended
for Everyone
by A verified traveller from NL, Canada

Hotel Staff Very Helpful

Posted 14-Aug-2014
Pros: The location, the facilities, the restaurant and, most of all, the staff.
Location: Two bus stops near by. Go to the road and turn right or left; your choice. Grab the #409 bus and get off by the bus stop. There's lots to do there!
I was most impressed by the staff's desire to help out. The room we were first assigned to had 3 single beds whereas I'd requested a single and a double. Once I informed them of this, however, they very graciously prepared another one for us; no fuss at all. We also had some missing luggage and the hotel customer care representative was instrumental in locating it. Awesome service! The restaurant staff were also excellent, as was the food.
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Large, comfortable, friendly. Loved the gym& pool

Posted 09-Aug-2014
Two ladies in theirs late forties. We came over for ladies day and enjoyed our stay. Especially loved the Monkfish...food was very good.
3 out of 5
Recommended
for Everyone
by A verified traveller from westmeath

Good location Nice staff

Posted 03-Aug-2014
Just stayed one night for race week no complaints Nice room Convenient location
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in town.

Posted 28-Jul-2014
We got in late and staff was very helpfu!l to make sure we got food before last calls.
3 out of 5
by A verified traveller

Good Family Hotel

Posted 17-Jul-2014
The Connacht is a large, modern hotel about twenty minutes walk from the centre of Galway. The staff are very helpful, welcoming and efficient. All the facilities are clean and in good condition, personally I found the bed too firm, but the room was spacious and comfortable. I would recommend the hotel for those with young families, but if you want a quiet break it's probably not the best choice. There was a lot of noise late in the evening, mostly from children, for example, one night I had to go the corridor at 1:20am to ask for quiet having been woken several times by a young girl banging on another room's door calling for her Daddy. Thankfully, we hadn't booked breakfasts as there was a long queue and the restaurant was also noisy, the large bar was lively in the evenings and had several big screens displaying sports. There is a nice Italian restaurant, recently opened, which we found to be very good in all respects. There is plenty of free parking which is a big advantage over more central hotels.
3 out of 5
Recommended
for Everyone
by A verified traveller from laurie

Nice hotel dirty pool

Posted 13-Jul-2014
The hotel was nice but you could catch the clap from their pool. There was band aids and bathroom paper in the water :(
3 out of 5
Recommended
for Everyone
by A verified traveller from Armagh

Nice hotel, great bar food but beds like bricks

Posted 11-Jul-2014
Pros: Liked the pool and the bar food. Nice gardens as well.
Cons: Could be doing with a good freshen up
Location: Jut outside the town, easy access to most places from here. Good location.
Just back from a stay in this hotel. My little girl loved the pool and so did I. The food in the Bar is amazing and the staff are great as well. The breakfast is ok, a bit of a cattle market. The worst thing for me was the beds. It was that hard I could hardly get up in the morning. Other than that we really loved Galway and will be back although next time I think we will stay in SaltHill.
2 out of 5
by A verified traveller from Manchester

Good for Holiday but not business

Posted 11-Jul-2014
Pros: Good leisure centre with big pool that is free for residents.
Cons: The Internet in hotels can sometimes get overloaded and crash but most places have separate servers and the reception staff can usually re boot it.
Location: The location is very good as it is not far from the town centre and main routes around the area.
This is a smart hotel with an excellent Leisure facility for families and children. It has activities for kids and a choice of restaurants. There is a large car park and the rooms are ok. The downside is the Internet for business customers which has no back up servers or multiple hot spot sites, no free public Wi-Fi in reception and after complaining to staff at reception on 2 occasions they did not have the ability to sort out the problem. Had to work off line and then get connected at McDonalds at a nearby retail park the next day. Had no problems at the other 8 hotels I have stayed at in Ireland. I will not stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Jul-2014
Feels like a 4 star hotel. Friendly staff, great rooms, and three different restaurants.