Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago

Nice hotel with not helpful or friendly front desk

Posted 06-Apr-2015
no matter what question we asked the staff the could not answer it, from what time the bus came to calling a cab. During my stay I also stayed at a travel lodge they were 80% better in guest assistance they called a cab for me. Being from the states it would of been really nice to be greeted by a friendly staff and a knowledgeable staff or willing to find some answers. The staff in the bistro was extremely friendly and helpful!
3 out of 5
by A verified traveller

Dated hotel

Posted 28-Feb-2015
Old lift that broke down during stay. Understaffed & waited ages to be served. Bar menu extremely poor & extortionate prices for what was on offer. No entertainment on offer for a Saturday night. Room was clean but very dated. Disappointing stay. Breakfast had poor choice of fruit.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Nice clean Hotel excellent facilities

Posted 07-Feb-2015
Pros: The pool and sauna aswell the steam room, breakfast was very good
Cons: I think is ok not need for anything
Location: Location si ok need a car , salthill not too far , neither is the city centre
Good facilities , mannerly staff and veruy nice breakfast
5 out of 5
Recommended
for Families
by Jamesfrom Lucan, Co. Dubin

Galway Getaway

Posted 04-Feb-2015 on Hotels.com
Very nice stay. Dinner was good and the Breakfast was good as well. The staff was very attentive and helpful. The room was very comfortable. We would recommend this hotel highly!
5 out of 5
Recommended
for Couples
by A verified traveller

Great Hotel

Posted 20-Jan-2015 on Hotels.com
Great Hotel Bar food excellent especially the chowder
3 out of 5
Recommended
for Couples
by brianfrom Ireland

Galway getaway

Posted 05-Jan-2015 on Hotels.com
We stayed for two nights and the hotel was clean and comfortable. The room was ok but showing its age and in need of a revamp, There are better rooms i am told, but ours was dated with little touches like the bath surround was discoloured and the shower head was loose.The breakfast was better on the saturday morning that the sunday, .The sunday breakfast was a bit cold, with no pastries on offer.The lift to the bedrooms was small and looking very tired.The hotel is in a good location, about a twenty minute walk to the city centre and a taxi home cost 8 euro for 2 people.We slept soundly both mornings till 9 a.m which cant be bad in a hotel.
5 out of 5
Recommended
for Personal Event
by A verified traveller

old world hotel top class staff

Posted 02-Jan-2015 on Hotels.com
staff and service were outstanding. room a little worn - crack in the iron, and one of the lamps over the bed was crooked, small things that undermine the impression. but overall a very nice stay. the restaurant and bar are lovely, the neighborhood is very quiet residential area but only 15 minutes walking from the city center.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

good experience

Posted 02-Dec-2014 on Hotels.com
nice clean hotel with friendly staff.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Weekend getaway

Posted 04-Nov-2014 on Hotels.com
Avoid overpriced restaurant , otherwise an enjoyable stay
2 out of 5
Recommended
for Families
by Shuangfrom Dublin

Bad experience.

Posted 02-Nov-2014 on Hotels.com
Didnot enjoy the stay at all. The room we were staying had no fan in the bathroom, so the steam could not go out after shower, plus the window could not be opened. There was also a big stain on one of our blanket. The hospitality was not as a four star level. The staff seemed not be able to understand how important the service level is to a hotel. The only thing we enjoyed was the dinner. This was almost the worst hotel i had stayed in overall.