Ratings based on 427 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Australia

Booked room not available

Posted 14-Sep-2014
Cons: Reservations should not change bookings without consultation with the customer
Very disappointing. Booked twin room for son and myself. On arrival at 6.00 I was told the hotel had changed my booking to a king room with one bed. No twins available. Offered a roll out bed for my son who is 6 ft 4! Ended up driving back to Dublin as all other hotels in salt hill were booked out
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Value

Posted 10-Sep-2014
Very clean hotel, friendly staff. The leisure centre is really beautiful, clean and relaxing. We really enjoyed our stay
4 out of 5
Recommended
for Everyone
by A verified traveller from Ontario Canada

Nice friendly hotel.

Posted 02-Sep-2014
Pros: Newly renovated clean rooms, friendly staff. Great location.
Location: Right across the street from Galway Bay. Beautiful view from pub and patio. Convenient public transportation only a 10 min bus ride to Galway
Stayed two nights in Aug 2014 found the staff very friendly and helpful. Nice hotel right across the road from the Prom and Galway Bay. Public transportation into Galway was ver convenient and reasonable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely Hotel

Posted 27-Aug-2014
We stayed for 2 nights, which we found very pleasant. Rooms very spacious including the bathroom, would have preferred a larger shield when in the shower as the water sprayed everywhere which made it quite slippery on the floor if you were not careful, otherwise a enjoyable stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 23-Aug-2014
My first trip to Galway so a great introduction to the area and if the other hotels are of the same standard then I'd recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveller from s

Adult family 2 day stay

Posted 01-Aug-2014
Stayed for 2 days in July Rooms were very large Very clean Helpful staff
3 out of 5
by A verified traveller

Just OK

Posted 31-Jul-2014
Seemed great from the lobby. However, halls and rooms were hot and musty and there was an issue with the electric not being able to power anything form an outlet.
3 out of 5
Recommended
for Everyone
by A verified traveller from Canada

On the Prom

Posted 21-Jul-2014
Great location but was in one if the older rooms which the bathroom need updating.
4 out of 5
Recommended
for Everyone
by A verified traveller from shrewsbury, ma

Nice hotel! Front desk ok!

Posted 11-Jul-2014
Had a wonderful stay. The facilities were great very nice gym and pool. Kid friendly. When booking hotel we had asked for rooms connecting or near each other. Rooms were on different floors and far away. It really was an inconvenience because our kids were in that other room. They were with my 26 year old niece. We saw a couple if rooms on our floor that were being cleaned and ready for occupancy but front desk didn't seem to have it together to make any changes. It woukd have been an amazing stay if they were a little more accommodating and helpful.
2 out of 5
Recommended
for Everyone
by A verified traveller from guildford

First night terrible

Posted 04-Jul-2014
Pros: Toilets clean ,bar good ,breakfast good
Cons: Rooms
Location: Good overall
First night rom 106 no air on no fan cauld not leave window open ,, bed like sleeping on the floor .. Did not sleep all night ,, seconded night moved to room 118 better bed softer