Ratings based on 388 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Southend, Essex

Excellent hotel, looks stunning and is friendly.

Posted 21-Mar-2015
Pros: The look and style, the spa, the size and facilities in the room.
Cons: This is just looking for something to say - mirrors that don't steam up in the bathroom??
Location: The location is fantastic. Stunning scenery, friendly locals and on the doorstep of a town full of character and pubs/restaurants.
The hotel was comfortable, modern and clean. The staff were excellent. I was taken ill when I was there and ended up being sick outside the front of the hotel. The staff discretely cleaned it away and did not draw attention to it.
2 out of 5
by A verified travellerfrom NSW Australia

Nice hotel pity about the room

Posted 03-Jan-2015
Wifi comes free with room that wouldn't work in my room! No minibar in room which to get drinks you had to order from room service at a cost of €4.50 each time. Television in an awful spot that you could not relax and watch TV in bed.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ireland

Excellent location, great breakfast buffet

Posted 02-Jan-2015
Pros: Attention to detail by the staff and the amazing breakfast
Cons: The location of our room was 1384, I location was a bit away from reception, I dint mind that but when we go into the secnd lift it was so cold,
Location: Perfect location for a short or long term stay access to all sights.
My partner and I stayed in Galway for one night. The hotel was excellent. The staff catered for my every need. I'm an ex- hotel manager and I have to say the buffet breakfast is the best breakfast I've had. Well done for mantaining a high standard of service.
5 out of 5
Recommended
for Families
by Jerzy

This traveller left a rating score only Posted 28-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by John

This traveller left a rating score only Posted 22-Dec-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

great spa and attentive staff

Posted 10-Dec-2014
just back from Galway, hotel is well placed has very reasonable car parking of 5euro per night for covered parking, and the spa was excellent, only slight downside was the service at breakfast, food good but almost appeared that the waiting staff did their best to avoid you.
3 out of 5
Recommended
for Couples
by A verified traveller

Nice stay with small issues

Posted 09-Dec-2014 on Hotels.com
The biggest plus of the hotel was nice and friendly staff and restaurants with very good food. In general stay was quite pleasant although there were a few disadvantages - in the bathroom was a fan that was very loud and it was working for the most part of the night and that made sleep quite uncomfortable. There's also a One Touch Room Service we used to order sandwiches. We were told to wait for about 25 minutes (it was 10 pm already) and after an hour there was no sign of food so we called again and were told that they're ready and will be brought asap. They were brought after about 20 minutes. Room was very nice and spacious although it was very dark in the night - it was difficult to read or write because there was no main light - just lamps that gave quite a dim light.
4 out of 5
Recommended
for Families
by Diarmuidfrom dublin

one night

Posted 08-Dec-2014 on Hotels.com
A one night stay. Went for the room and breakfast. Both excellent.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 03-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for Galway

Posted 24-Nov-2014
Great hotel in Galway. Ever so slightly out of town means this hotel is quieter than most, but has exceptional facilities and great staff. It's only a short walk to Eyre Square or reception will book a taxi (that arrives almost instantly) to take you further afield. Will definitely be back.