Ratings based on 284 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from london

Slowest hotel lifts ever!

Posted 21-Jul-2014
Pros: The proximity to Eyre Square, the bed and the espresso machine in the room and the lovely friendly irish staff.
Cons: Cleaning, lifts, non irish staffs attitude
Location: You can walk to Eyre Square
I stayed in the Radisson on 19th July 2014 during The Arts Festival so the room was overpriced to begin with, it was also noticeable that neither the desks nor the bedside tables had been cleaned with visible dust/dirt on them. The free wifi did not work in my room only in the bar/restaurant. When I rang reception about it I was told that no one else in the hotel had complained so I couldn't have a problem! The lifts were so slow we mostly took the stairs even though we were on the fourth floor. At breakfast coffee took an age to arrive and also plates weren't cleared so I picked mine up and put them on the empty table next to us. Instead of apologising for not clearing the table the Chinese waitress admonished me very rudely. The irish staff were however very lovely and made up for those who were not.
4 out of 5
Recommended
for Everyone
by A verified traveller

so close to pedestrian streets

Posted 17-Jul-2014
Pros: inclusive breakfast
Cons: the very long trek to our room
only there a night,but loved the city...one way ramp to garage with a large van(12 seater) a little tricky.
5 out of 5
Recommended
for Everyone
by Fiona from Dublin

lovely Hotel view of the lough.

Posted 27-May-2014
Pros: the welcome and staff were super, lovely rooms, clean, super room service! facilities were great
Cons: the only thing is the lifts at checkout time its crazy as they service the car park also
staff were so welcoming and friendly, the rooms had been refurbed since I was there. the bar area was very relaxing and there was a piano player entertaining us! gym and pool area were super! outdoor hot tub!
2 out of 5
by A verified traveller

Soulless accomodation

Posted 25-Apr-2014
Didn't like how the apartments were separate from hotel . Pump for hot water didn't work , had a bad nights sleep because of noise , plumber called said he would fix it . Still not working second evening , had to turn it off so we could sleep , plumber woke us up at 8.15 to switch it back on . Great holiday !! Dishwasher had mould in it , beds not made , no dressing gowns , no luxuries .
5 out of 5
Recommended
for Business Travellers
by MGA

Posted 31-Mar-2014 on Hotels.com
Comment from Hotel Management
12-Jul-2014 by Sarah, Hotel Management
Dear Guest, Many thanks for taking the time to rate our hotel. I am delighted that you were so happy with your recent stay and hope that you will choose the Radisson Hotel & Spa, for your next visit to Galway. Best wishes, Sarah O Mahony
4 out of 5
Recommended
for Business Travellers
by David from Dublin

Weekend stay

Posted 30-Mar-2014 on Hotels.com
Lovely hotel and great location within a 5 minute walk of eyer square
Comment from Hotel Management
12-Jul-2014 by Sarah, Hotel Management
Dear Guest, Thank you for this great review. I hope you will return soon. Best wishes, Sarah O Mahony
4 out of 5
Recommended
for Business Travellers
by chris

Posted 27-Mar-2014 on Hotels.com
Comment from Hotel Management
12-Jul-2014 by Sarah, Hotel Management
Dear Guest, Many thanks for taking the time to rate our hotel. We really appreciate your feedback and hope you will return soon. Best wishes, Sarah O Mahony
4 out of 5
Recommended
by A verified traveller

Posted 25-Mar-2014 on Hotels.com
Comment from Hotel Management
12-Jul-2014 by Sarah, Hotel Management
Dear Guest, Thank you for your great rating. I hope that you will return very soon. Best wishes, Sarah O Mahony
5 out of 5
Recommended
by James from Dundalk Co Louth

Luxurious Hotel close to Eyre Square

Posted 25-Mar-2014 on Hotels.com
This is our second time staying in this hotel and needless to say we had a fantastic holiday. We stayed in the Luxury Apartments this time and were not disappointed. The staff were lovely and very helpful. The breakfast was exceptional and caters for all appetites. The Spa Staff were lovely and very professional.
Comment from Hotel Management
12-Jul-2014 by Sarah, Hotel Management
Dear Guest, Many thanks for taking the time to review our hotel. I will pass your kind words onto the rest of our team. I hope that we will have the opportunity to welcome you back soon. Best wishes, Sarah O Mahony
5 out of 5
Recommended
by A verified traveller

Posted 20-Mar-2014 on Hotels.com
Comment from Hotel Management
12-Jul-2014 by Sarah, Hotel Management
Dear Guest, Thank you for the excellent rating. I hope that you will return very soon. Best wishes, Sarah O Mahony