Ratings based on 566 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Great location

Posted 08-Dec-2014
Cons: More pastries at breakfast
Couldn't fault it-room was really big & location perfect
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Nov-2014
Very pleasant. Great view of river. Wonderful location - convenient walk to many things. Bed for two people was too small.
4 out of 5
Recommended
for Everyone
by A verified traveller

weekend break

Posted 23-Oct-2014
Pros: good location
Cons: the friendless of the front of house staff and more information given to customers
Location: it is a good location near the main shopping a social amenities
it is a good hotel to stay in and a good location. dont stay in rooms 306 or 307 as they are over the carpark gates which are noisy. the staff are ok , not the most friendly and never heard of a hotel running out of beer on a monday evening. no atmosphere in the bar.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Oct-2014
Pros: the location
Cons: Rooms on the first floor get street noise from the nearby bars
Location: Good location near a fun area
The rooms are a bit small and the rooms on the first floor can be loud from street noise. It was difficult to move heavy luggage from the parking garage into the hotel; however, since the hotel does not run the garage it is not really the fault of the hotel. Overall good location and nice rooms.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Boston, MA

Nice Chain hotel near nightlife

Posted 20-Oct-2014
Over all I would recommend Jurys, however if you want quaint Irish charm in your lodging choose a B & B. If you want an American type hotel near all that is Galway Choose Jurys Inn. The location is excellent for dining and pubs on Quay street. (pronounced "key Street" BTW) Eyre Square and Galway Bay are just a short walk. The accommodations were adequate and the staff were pleasant and helpful with our requests. If you have a car, the car park is right next door. As stated in other reviews is is a very tight space. The quoted price for parking for hotel guests is 10 euro/day but we were charged much less for the entire week. The breakfast buffet in the restaurant is good with all you would expect of an Irish breakfast. The restaurant does not seem to be used for dinner much and we only saw it open once with no diners. With all the dining choices a short walk away on Quay Street I can understand why. The only substandard service we received the entire week was in the bar for dinner the first night when we were too tired to deal with the crowds. The young gentleman (bartender) completely ignored us while serving three tables around us. Not sure why, but I finally said to my wife "can you see me?" and went up to the bar to order. The hotel manager then brought us our food a short time later.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom St. John's, NL, Canada

This hotel is in a perfect location!

Posted 06-Oct-2014
Pros: Location, Staff, Rooms, Clean
Cons: Add a pool! Add option for renting Movies.
Location: Quay Street!
This hotel is in a perfect location for exploring Galway! Would be great if it had a pool and option for renting movies. The staff were all very helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago

Nice hotel

Posted 30-Sep-2014
Nice staff,clean rooms close to everything.parking on site resterant on site food ok, bar on site with indoor and outdoor service
5 out of 5
Recommended
for Everyone
by A verified travellerfrom vancouver bc

Great hotel

Posted 27-Sep-2014
The best location in Galway for a tourist. Staff were very helpful
5 out of 5
Recommended
for Overnight Stay Before Destination
by J. A.from Toronto

Galway Central

Posted 24-Sep-2014 on Hotels.com
A great spot to stay with a super breakfast buffet which was well worth the price. Lots of shopping and local eateries very close by. It is situated right on the river and central to everything.
1 out of 5
Recommended
by James Finnerty,from Roscommon

Disappointing and misleading

Posted 23-Sep-2014 on Hotels.com
When booking my stay at Jury's Inn Galway, I understood that it would include breakfast the following morning. At no point was I informed that my booking did not include breakfast, especially as the price was so high at 169e for one night's stay. Upon arrival our room was very average and dark which I would have dismissed but sitting down for breakfast and being told a fee of 20e was required for us to have breakfast was none other than ridiculous. I was disgusted, outraged and more importantly embarrassed. I would have most definitely not have stayed in this hotel if I knew this was going to be the case. I have made a note of this and I do not plan to stay in this hotel again due to this experience. Regards, James Finnerty