review of imperial hotel galway Posted 22-Oct-2013
Check in was quick just had to fill out a form. The room was tidy apart from some of the cushions were a bit grubby. Not enough hangers and coffee in the room for three people, but when asked for more got them. The room had good air conditioner usually too warm in hotels but this air conditioner was great at blowing in cold air and I say warm air if you were too cold. Also one of my family wanted to have a bath but when she filled the bath trying twice it took ages to fill and each time there was brown particles in the water so she didn't use it . Also when I booked with expedia in the description of the hotel it said the rooms had satellite T.V which it didn't have set up on the T.V. it just had Irish t.v and some but not even all of the British channels maybe two or three. It was a bit annoying cos if you don't bother with satellite t.v or T.V normally it would of been nice to have at night before bed on your down time. Also they stated even in the room leaflet that there was fee broadband in the room but when i tried to connect i couldn't or it said limited access and would not load. The breakfast was not great no one was there to say this is where the breakfast is. It is a continental breakfast there was not much choice of cereal and the dispenser crushed the cereal and you only had the option of full fat milk which is not great if you are used to skimmed or low fat. You could have had the option of a boiled egg, toast croissants scones.