Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom laois ireland

Little gem in the heart of Galway

Posted 29-Mar-2015
Pros: everything from staff, rooms, bar, restaurant, all was perfect
Cons: just the heat in the bedroom turn down slightly
Location: Eyre's Sguare has restaurants, bars and plenty of shopping
From the minute we arrived at reception to checking out 2 days later i must say we both could not fault . The friendly way the reception staff greeted us was great, we got to our room no 200 on the 2nd floor and my god we thought it was lovely especially the effect of having a mirror to mirror effect was fab facing each other.only down side of the rooms they were a little too warm although the radiator didn't seem to be on and we both don't like a very warm bedroom. The bar staff and restaurant staff were excellent, very chatty but knew when to chat. The food in the restaurant was delicious and the staff even wished us a happy anniversary nice touch. The night porters were very friendly came and chatted to us while we listened to the nightly music in the bar. i will definitely go to Flannery's again and will recommend it to every i know.Bus stop into Eyer's square just across the road if you didn't want to walk the mile or so into town.
3 out of 5
by A verified travellerfrom Leeds West Yorkshire

Averagely decent hotel 2km from the city

Posted 20-Mar-2015
Pros: close to galway city nice views over Galway bay
Cons: House keeping and a bit of decorating wouldn't go amiss
Location: Galway is one of the most welcoming cities in the world, close to world heritage sites like the Arran Islands, great restaurants, pubs and people
Arrived quite late on Tues16th mar, just before 10pm. had rung a day or two before to confirm my late arrival no substantial food available. but was suggested a sandwich, with was freshly made and well presented, cutlery was not clean but it was easily washed in my bathroom,, was tired after 9hrs of travel got up next morning to use the bathroom facilities noticed a hair on the toilet , not mine (wrong colour) not from a head either after i got dressed went to reception talked to receptionist, she was shocked, offered me a room change and breakfast neither did i take as it was only a two night stay and was not really hungry, just asked the room to be cleaned,she was suggested i speak to the duty manager upon my return, Arrived back around 3pm told reception i would freshen up and then speak to duty manager, duly did so, answer was room has been deep cleaned and house keeping girl has been told to clean rooms better.. manager just didn't seem to care nothing was offered to me as an apology not even the 5,50 Euro for my sandwich, i did say i might have dinner, nothing was offered not even a free wine,,,i think as the room was paid for in advance they didn't really care, i did return to the room and had a very good look around. it was not clean,,,,room not vacuumed , marks on the walls and finger marks on the ceiling damp on the walls, light fittings loose and room i got did not match brochure at all i was really upset it ruined my visit home for Saint Patrick's day
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2015
Pros: Locatio, - ease of access and ample parking facilities.
I was on a business trip so the hotel provided all I needed.
2 out of 5
by A verified travellerfrom Mayo

Dated hotel room would not stay here again

Posted 25-Feb-2015
Cons: The room we stayed in needs complete renovation/updating
The hotel room was dated and in my view never updated since the hotel opened. The room was not value for money. The reception and resturant areas where clean and of an average standard. I would not pay this price again to stay in this hotel. The photos of the hotel on the website gives no resemblance to what they actual are.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Comfortable

Posted 18-Feb-2015 on Hotels
Ideally located, comfortable and reasonably priced hotel. Could do with a little modernising.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Pleasant stay

Posted 18-Feb-2015 on Hotels
Hotel staff very pleasant and helpful. Room comfortable. Hotel very convenient to hospital as this was the purpose of our visit
5 out of 5
Recommended
for Getaway With Friends
by Declanfrom Tipperary

Weekend away

Posted 07-Feb-2015 on Hotels
Great location, friendly staff, good food
5 out of 5
Recommended
for Couples
by brendanfrom Mullingar

Fab

Posted 03-Feb-2015 on Hotels
It was fab room was lovely food great Guinness great
5 out of 5
Recommended
for Personal Event
by Raymondfrom Ballyvaughan

comfortable hot

Posted 26-Jan-2015 on Hotels
Clean comfortable homely efficiently run hotel
5 out of 5
Recommended
for Business Travellers
by annefrom Roscommon

home from home

Posted 24-Jan-2015 on Hotels
Always a pleasure to be in this hotel