Ratings based on 44 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Kansas City, MO

Not worth the money

Posted 09-Sep-2014
Given the many hotels available in Galway, we would not stay here again. We were on an extended trip and stopped here for three nights, as much as anything to use the clothes washer and dryer. There are several laundromats in the area so this should not be the reason to stay here. The staff at the Western Hotel, which is where you check-in, were nice enough. Finding a place to park so you can check-in and out is a bit of a challenge. We did not try the restaurant and bar at the Western Hotel so no comment on that. As far as the location, the apartments were only a few blocks from the main tourist areas of Galway and convenient in that respect. The apartment itself was disappointing. The furniture was coming apart at the seams. The supplied cookware, pans, utensils etc. were VERY limited. Forget a coffee pot though there was some instant coffee and a dirty, hot water kettle. The bed was very small, hard and uncomfortable. Expect street noise to wake you early in the morning. Shower water temperature was variable. Only the most basic channels on the cable. On arrival the wifi internet connection was not working. Each apartment has it's own wireless router, hanging from the wall jack by it's Ethernet cable(!), with limited coverage area and, after rebooting it, we could connect to it. However the downstream router was not working so internet access was not possible. This was fixed half way through our stay. Overall, there has to be better places to stay in Galway.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Location Great Views

Posted 27-Jul-2014
Apartment could be better equipped Outdoor furniture would have been nice and allowed to enjoy the views
2 out of 5
Recommended
by peter& jan from Queensland

would not recommend it - disappointed

Posted 10-Jun-2014 on Hotels.com
Extremely hard bed, kitchen cabinets delaminating, washing machine very noisy .location good. Overall a bit disappointed compared to the other hotels we had stayed in of similar value. Would not stay again.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 03-Jun-2014 on Hotels.com
5 out of 5
Recommended
for Families
by Enossier

This traveller left a rating score only Posted 31-May-2014 on Hotels.com
5 out of 5
Recommended
by Kim from Canada

Amazing place!

Posted 13-May-2014 on Hotels.com
Floor to ceiling windows, bright and modern! Was blown away best, nicest place we've ever stayed in!
5 out of 5
Recommended
for Business Travellers
by Eileen O'Donnell from Dublin

very convenient base for business in Galway

Posted 04-May-2014 on Hotels.com
A lovely quiet alternative to a hotel, at a very convenient location. Very spacious, clean and well appointed (although tea towels would be a welcome addition). I will stay here again
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 01-May-2014 on Hotels.com
3 out of 5
Recommended
for Families
by G Galvin from Meath - Ireland

Located near city centre

Posted 06-Apr-2014 on Hotels.com
Apartments did not appear to be maintained efficiently. Need to check everything when you enter the apartment. Found radiators permanently on (broken valves) and others permanently off (valves not working). Sent email to Western Hotel regarding 14 issues.
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 17-Mar-2014 on Hotels.com