Property grounds

Reviews of Scottish Inns Galveston

2 out of 5
Scottish Inns Galveston
928 Ferry Road, Galveston, TX

Reviews

7.2

Good

Rating 10 - Excellent. 292 out of 1010 reviews" "
Rating 8 - Good. 314 out of 1010 reviews" "
Rating 6 - Okay. 195 out of 1010 reviews" "
Rating 4 - Poor. 115 out of 1010 reviews" "
Rating 2 - Terrible. 94 out of 1010 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, staff & service
Close to ferry and shuttle to cruise ship
Stayed 1 night in Mar 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Convenient to the Ferry and Cruise port. Newly added shuttle service made our experience pleasant. Shuttle staff very friendly providing prompt and courteous service. This is an old property and needs work but room was clean and comfortable. Staff very friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are familiar with this area and have stayed many times prior to cruising. We are able to leave our car parked while cruising, and a shuttle takes us to port and brings us back after cruise!
Stayed 1 night in Mar 2024

10/10 Excellent

DeWayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todd was very helpful. Please tell him thank you for the help!
Stayed 1 night in Mar 2024

4/10 Poor

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not actually stay there. The front desk had no key cards, and it was going to be a two-hour wait for the manager to bring some. I was lucky, because after walking inside the front office, I did not want to stay there. The poor guy on duty said he would cancel my reservation, so now I'm waiting and hoping that it doesn't show up on my credit card.
Stayed 1 night in Mar 2024

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was terrific, going the extra mile to ensure satisfaction of its guests, also offers transportation to Cruiseport &/or Aiirport before & after Ctuise is taken. Thank you so very much Veronica, job well done.
Stayed 1 night in Mar 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and park for a cruise. Have a car/bus service that comes to pick you up and brings you back. Evening front desk gentleman was very informative.
Stayed 1 night in Feb 2024

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were polite and informative. Great deal to be able to park free during our cruise. Shuttle was simple and communication was very clear.
Stayed 1 night in Feb 2024

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todd and Victoria were most delightful and most helpful!!! Great spot before and after cruise. Would recommend highly!
Stayed 1 night in Feb 2024

4/10 Poor

Karen

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old rundown paint peeling inside and out. Linens were worn out. Minimal cold breakfast items and hot tea was not available. Staff was friendly.
Stayed 1 night in Feb 2024

6/10 Okay

Kay

Travelled with family
Liked: Staff & service
Needs updating. Hard to charge mobile devices with plug ins away from night stand Shower head leaked and distance great pressure Remote batteries were dead and the replacement batteries were very weak as well Staff was very friendly and helpful. Was nice to walk to the ferry and enjoy a short ride and see some dolphins. Pool was too cool to enjoy but it is March. Overall, would stay again
Stayed 1 night in Mar 2024

4/10 Poor

Dallas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to up to date I was afraid to sleep in the bed. I thought it would be convenient to royal Caribbean cruise port but it is not. I would not recommend.
Stayed 1 night in Feb 2024

8/10 Good

Lori J

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ultra clean and kitschy, but I would consider the building a retro ruin. Given the lack of moderate hotel prices in the area, I would gladly pay a little more to help the owners upgrade the building.
Stayed 1 night in Feb 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Amenities
Hotel could do with some maintenance, but it’s not to bad.
Stayed 1 night in Feb 2024

8/10 Good

Judy, Malvern

Travelled with group
Liked: Cleanliness, staff & service, amenities
No lighting in stairwell or 2nd floor hallway with even numbered rooms...dangerous and a tad scary.
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable and convenient place to stay before we boarded a cruise. It is an older facility but was clean and staff was friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2024

8/10 Good

Vera

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall a good property. A bit tired but very clean with lovely staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

mike

Stayed 1 night in Feb 2024

6/10 Okay

Loretta

Travelled with partner
Disliked: Cleanliness
When we arrived at the hotel on the evening of February 10, 2024, we paid CASH for the two-night stay we had previously booked. We were told we could park our vehicle there for free while we were on our Carnival Cruise (a five-day cruise from Monday, Feb. 12 thru Saturday morning, Feb. 17. On returning back home late Saturday night, I began to check/reconcile my bank card with things I had charged on our ship/cruise, and found that my credit card had been charged $225.64 on Wednesday, Feb. 14, by the Scottish Inn, describing the transaction as "AUTOMOBILE PARKING LOT/GARAGE". Part of the reason we stayed there at that hotel was because of free parking for those going on a cruise. We paid the shuttle drivers to take us to our ship on Monday morning (embarkation), and to pick us up on Saturday morning (debarkation). Which the shuttle company did, and we had no problems with that. Sheronica and staff were very efficient and professional with transporting us, and we were happy with the services. Still waiting to hear back from owners as to why the hotel charged us for parking when we were told (and understood) it to be "free".
Stayed 2 nights in Feb 2024

4/10 Poor

JAMES

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The blanket was paper thin and the toilet leaked. The rails on stairs were breaking.
Stayed 1 night in Feb 2024

10/10 Excellent

Judy, Malvern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the offer free cruise parking if you stay with them the night before you sail. Awesome benefit. Also, the $10 shuttle service to/from the port was wonderful. Checkin was a dream...person on th desk got me a room right by the stairway and offered help if I needed it for luggage (which I did not). I will be back again Feb 24th.
Stayed 1 night in Feb 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

kristy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the drivers who took us to are cruise and was waiting on us to pick us up. This hotel needs too keep this group bec the knocked it out of the park on everything.. well already looking to book again and are 5 kids as well. Thank u for the best experience.
Stayed 1 night in Feb 2024

8/10 Good

Kandy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The furniture in the lobby dining area is awful. The chairs and couch’s are coming apart!
Stayed 1 night in Feb 2024

10/10 Excellent

Calvin

Travelled with family
.
Stayed 1 night in Feb 2024

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities
For the price it was great! We had the double Queen room and had a microwave, coffee maker and a fridge. Very clean, just very dated. No first floor, and no elevator to help with luggage. Breakfast very subpar.
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Thank you for your excellent customer service!
Stayed 1 night in Jan 2024

10/10 Excellent

R2

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price if you don't mind carrying luggage up stairs....no elevator.
Stayed 1 night in Jan 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Ac in room was very loud but we delt with it.
Stayed 1 night in Dec 2023

4/10 Poor

LARRY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

TammyAnn

Stayed 1 night in Jan 2024

10/10 Excellent

catherine

Travelled with partner
Liked: Staff & service, amenities
Older property but very good staff
Stayed 1 night in Jan 2024

10/10 Excellent

Ben

Stayed 1 night in Jan 2024

6/10 Okay

Sandra

Stayed 1 night in Jan 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel before you go on a cruise
Stayed 1 night in Jan 2024

6/10 Okay

Dee-Jay

Travelled with family
Liked: Cleanliness, staff & service
It's a bit hard to get to as it is off the beaten track but really has an opportunity to be more than it is. Needs some upgrades in a big way but clean and beds were good.
Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 1 night in Jan 2024

10/10 Excellent

celso, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very basic but it served our purpose of a one night stay prior to our cruise. The free cruise parking is a big plus as the Galveston port charges $147.00 for 7 days! There is a shuttle bus that charges $10/person each way so you still save over $100. Breakfast is free too.
Stayed 1 night in Jan 2024

10/10 Excellent

Melody

Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and care
It was an amazing stay. They made us feel important like family. From here on every cruise will be with this hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

Sheri

Stayed 1 night in Dec 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The last that did the laundry was very sweet
Stayed 1 night in Sep 2023

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service as always
I d like stairwells to be better lit at night. Love it always.
Stayed 1 night in Nov 2023

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities
It was dated. But it served its purpose.
Stayed 1 night in Nov 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Nov 2023

10/10 Excellent

Edwin

Stayed 1 night in Nov 2023