Ratings based on 622 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Mar-2015
Hotel was very clean and staff greeted you when you arrived. Personalized service. Would stay again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Mar-2015
Pros: CUSTOMER SERVICE WAS SUPERIOR. THEY WENT THE EXTRA MILE
JUST ONE NIGHT FOR A WEDDING BEAUTIFUL GROUNDS, SUPERIOR CUSTOMER SERVICE AND THE FOOD AT THE RECEPTION WAS FANTASTIC. WOULD LIKE TO COME BACK FOR A GET A WAY.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Posted 14-Mar-2015
the location is excellent, close to the city center & galleria but in its own gardens & adjacent the park giving it a wonderful serenity - the staff couldn't be more professional or helpful & no request was too menial - we'd made a mistake with our booking - booked the wrong day! - & the receptionist advised us to rebook through Expedia thereby saving ourselves a lot of money - what a girl - the quality of the hotel food was also excellent as again were the staff - knowledgeable & not overbearing - as you can tell we liked it a lot! - only faults - no complimentary bedroom slippers & no in room kettle - almost forgot the spa & sports center are second to none & are a most visit - we'll be going back & couldn't recommend the place more highly
5 out of 5
Recommended
for Everyone
by A verified travellerfrom w

great stay

Posted 12-Mar-2015
My wife and I really enjoyed the atmosphere. Very comfortable and relaxing hotel.
3 out of 5
by A verified travellerfrom dallas

Posted 12-Mar-2015
Brought my family with me anticipating a bad weather that they will have something to do,but they just stayed in the room because it was was raining all the time and there was no covered way to the club where the activities are. Around 10 am, a staff knocked on our door asking what time are we leaving? Seriously! We know what time is check out.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Antonio TX

Nice classy Hotel not to close to downtown houston

Posted 10-Mar-2015
Pros: Everything above and more
Cons: Everything was perfect
Location: Nice location not to close to downtown, easy on to expressways
Stayed two nights with my wife had dinner one night and breakfast last morning of our stay everything was outstanding, food, rooms and staff
5 out of 5
Recommended
for Everyone
by A verified travellerfrom H

WOW...... Best Hotel & Great Staff

Posted 10-Mar-2015
Best Hotel Experiance I have ever had. Staff went out of their way to make sure I was accommodated at every request, from the Doorman saying Welcome to the Houstonian with pride, to House Keeping greeting with a smile. Spa was perfect, fresh cantaloupe juice, fresh flowers, what a refreshing retreat, loved it and will be back
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Feb-2015
Beautiful place to stay!! Would recommend this motel to business travelers or families.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom mexico

Amabilisimos

Posted 21-Feb-2015
Pros: Las camas , el personal, la decoración , los artículos personales
Cons: La comida
Un hotel hermoso, el personal , de lo Mas amable !! Las camas deliciosas , definitivamente lo recomiendo muchisimo, el Chofer (Theron) de lo Mas amable .
4 out of 5
Recommended
for Everyone
by A verified travellerfrom BRUXELLES

Hotel tres agreable,

Posted 11-Feb-2015
Pros: l'emplacement tres calme
Cons: le mobilier un peu vieuillot et les rideaux des chambres trop vieux
Location: quartier parfait
Tres bon hotel avec un environnement tres vert et un service impecable