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Reviews of Wyndham Garden Galena Hotel & Day Spa

2.5 out of 5
Wyndham Garden Galena Hotel & Day Spa
11383 US Highway 20, Galena, IL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 160 out of 213 reviews" "
Rating 8 - Good. 33 out of 213 reviews" "
Rating 6 - Okay. 12 out of 213 reviews" "
Rating 4 - Poor. 7 out of 213 reviews" "
Rating 2 - Terrible. 1 out of 213 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rowieluz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! The staff were friendly and attentive, the rooms were clean and comfortable, and the location was perfect. I highly recommend this hotel for a great stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Curt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location & wonderful service
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Friendly staff Overall pleasant stay
Stayed 1 night in Apr 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Location, price, and cleanliness.
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a beautiful place to stay!!
Stayed 1 night in Apr 2024

10/10 Excellent

Juan R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Holly

Stayed 2 nights in Mar 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice updated Hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Chidi C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, staff very nice and attentive. Used the gym and pool which were very clean and housekeeping was on top of things!
Stayed 1 night in Mar 2024

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again! Wish the whirlpool robe was a bit larger.
Stayed 1 night in Mar 2024

4/10 Poor

Anthony

Liked: Staff & service
Couldn’t get into the room until 4:45
Stayed 1 night in Mar 2024

10/10 Excellent

STEVE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel. We loved the huge pool and hot tub. The hotel had a bar and even a small area with slots. The room was very nice and really clean.
Stayed 1 night in Mar 2024

6/10 Okay

James J

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It is your average chain hotel and stay could have been pleasant. But unfortunately during the night, I was bitten by spiders or some other bug. Gigantic welt on my forearm and bites on my left and right hand. Total of 8 bites. Then, there was a blood stain on the sheets. Makes me wonder if they actually change sheets
Stayed 1 night in Mar 2024

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed here for our 3 year anniversary and absolutely loved it! The staff was very friendly and helpful. Everything was clean 👍 I believe the manager/ bartender was named Chet..he was awesome! Good conversation skills and makes a great cosmo 👌
Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel at a great price. Staff were friendly from the beginning. Layout and facilities were very nice. Convenient and a short drive to downtown. Simple breakfast, but tasty. Game room and pool!
Stayed 1 night in Mar 2024

10/10 Excellent

Kari, New Albin

Stayed 1 night in Mar 2024

10/10 Excellent

Kevin, Canyon Lake

Travelled with family, Business traveller
Liked: Amenities
We had a great stay at the Wyndham hotel. The service was great, the rooms were very clean and the breakfast was excellent.
Stayed 4 nights in Mar 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and restroom. A
Stayed 1 night in Mar 2024

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jordyn

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Rafael

Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a cut above the normal mid-range options. Good breakfast, real dishes and silverware, a bar with light food options. A four because it's at that level, but compared to others it should be a four plus plus. it's a drive into town, not walkable but a substantial price difference.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Galena is a beautiful little town with lots of character. room had a hot tub and a fireplace
Stayed 1 night in Feb 2024

8/10 Good

Shelly

Stayed 1 night in Mar 2024

8/10 Good

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Located close to main street and a grofery store as needed for supplies.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lenore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Clean
Stayed 1 night in Mar 2024

8/10 Good

Hristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was specious and the bed and pillows were very comfortable. It was clean and bathroom was good size. Breakfast was exellent - a lot of good choices. It was noisy since it's close to the road. Grat overall experience.
Stayed 1 night in Mar 2024

6/10 Okay

VIVIANA

Stayed 1 night in Mar 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here about 6 times a year. Great place and great price
Stayed 1 night in Feb 2024

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be booking here again when I make another trip to Galena. Nice hotel. Friendly staff and a great breakfast!
Stayed 1 night in Feb 2024

8/10 Good

Blanca

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

fnu

Superb
Stayed 2 nights in Feb 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the room was clean and quiet!
Stayed 3 nights in Feb 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice place.
Stayed 1 night in Feb 2024

10/10 Excellent

helena

Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Marcia

Liked: Staff & service, amenities, property conditions & facilities
Property is fine but our room is almost above the check in desk and it is open space so worried about noise from people checking I. Late st night
Stayed 1 night in Feb 2024

10/10 Excellent

Ashley, Holmen

Travelled with family
Liked: Amenities, property conditions & facilities
This property met my expectations.
Stayed 1 night in Feb 2024

6/10 Okay

Lyuba

Stayed 1 night in Feb 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
We were looking for a weekend away from our busy lives! This was perfect. Check in was easy. Hot tub/ pool area was open late enough for us to enjoy after check in. Breakfast was great with many options. Hotel was an easy drive into downtown for shopping and sightseeing.
Stayed 2 nights in Feb 2024

8/10 Good

Dana

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when in Galena. Will stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful amenities! Incredibly clean! Breakfast was good every morning. Great value! Would stay here again in a heartbeat.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our spa and fireplace room was great!
Stayed 2 nights in Jan 2024

6/10 Okay

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a weekend getaway and the hotel itself is lovely, clean, and comfy. The breakfast was okay and service was good. The kids running around is our biggest complaint. They have a nice pool area, but a family with 5 or 6 screaming kids took up the majority of the space and we didn’t spent more than 20 minutes in there. During breakfast, another family with 3 kids allowed their children to run and scream from the lobby back into the breakfast area. We were hoping because it’s a spa resort and for the price, there would be minimal families and more couples on weekend retreats. Would love to come back and enjoy this place but with all the screaming children we probably won’t.

10/10 Excellent

Jay

Travelled with partner
Liked: Amenities
Wished the bas open more. Wasn’t crazy about the pillows.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rosalinda

Stayed 2 nights in Dec 2023