Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel, staff, food, room.

Posted 20-Apr-2015
Pros: All of it
Cons: Better wifi access, it took a while to gain access, it kept jumping in and out, it was not clear and exceptionally slow to gain access
Location: Location was very quiet, but that was absolutely fine for 1 week.
We stayed for 7 nights, bed was lovely and big and comfortable. The food was absolutely excellent, overall an excellent holiday.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom paris

Hotel premium bien

Posted 02-Apr-2015
les installations de l'hotel ne sont pas récentes, en particulier le Spa qui est peu accueillant. Par contre, les services Premium sont très bien, bar , restaurants... j'ai loué une voiture avec Expedia Voyage # 780151961368 et j'ai dû payer 59,99 euros de frais d'essence. Le loueur était Budget, choisi par vous. Je vous demande donc de me rembourser car vous avez choisi cette agence qui pratique ce service obligatoire. Si je n'ai pas satisfaction, inutile de continuer à m'envoyer des mails pour que j'organise des voyage avec Expedia.
5 out of 5
Recommended
for Couples
by A verified travellerfrom wiltshire

Great hotel

Posted 10-Mar-2015
Pros: The staff where out standing very helful
Cons: Out side pool could be warmer when they say it's heated?
Location: Location was good, if you need to have wander the beech was close and near by town, do not bother to walking to the harbour nothing there to see or do
Lovely setting just what you need for a relaxing holiday, no need to leave the complex, food excellent drinks plentiful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Premium class well worth the extra

Posted 24-Feb-2015
Cons: The gym was poor - nearly all the machines were broken.
Location: Location close to the beach and shops but not much else to do.
The staff were outstanding in every way and made the holiday. The quality of the Premium food and drink were fabulous. The Green Room Bar was a real asset, measures very generous, all the best quality drinks. Overall I would recommend the Premium but not the normal hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom somerset, uk

Fantastic Staff & Excellent Food

Posted 15-Jan-2015
Very nice room, we paid for a suite and it was well worth it, stocked mini bar and huge jucuzzi bath, lovely sea view. The food in the premium areas / restaurant was superb and the staff excellent. We did have one meal in the main buffet and that was also very good. We were expecting a heated swimming pool to allow early season swimming but we're disappointed that none of the pools were heated to an appropriate temperature. The location is great and we would recommend a hire car from the airport to get around during the week. It is an hours drive from the airport but the good roads and light traffic make the journey easy. Would recommend the premium package.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom glasgow

Lovely hotel food excellent

Posted 26-Oct-2014
Great place for a relaxing holiday. Close to beach and short walk to centre of Jandia.
3 out of 5
Recommended
for Couples
by A verified travellerfrom Rochester, Kent

Barcelo, NOT so Club Premium

Posted 11-Oct-2014
Pros: Excellent staff, front line and behind the scenes Balinese sun beds
Cons: All meals at Atlantico Restaurant. A la Carte Restaurant, service & food poor quality. Sun bed service of drinks Room mini-bar not replenished
Location: Isolated location, away from the main promenade. Hotel up a large hill. No easy access to beach.
Our objective for this break was for rest, which was achieved. However, it was disappointing to learn that the Club Premium is an area carved off the Barcelo Jandia Playa Hotel. At various locations guests are overlooked by Playa residents and it almost felt as though we were exhibits in a zoo. Some of the exclusive facilities were in the Playa so despite believing that we were going to an adults only resort we were surrounded, at times, by screaming children and stressed-out arguing parents. Whilst relaxing by the pool, at several times every day, music started blaring out in the adjoining Playa. If we had wanted to go to an environment with Kids Disco's and water aerobics we would have arranged to stay at that type of resort. Regarding the pool area itself, it was disappointing to arrive in the morning and find dirty glasses from the previous day and glasses and rubbish accumulating under the Balinese Beds. Thoroughly enjoyed our breakfasts and lunches at self-service Atlantico Restaurant. Disappointed with A-la-Carte Rincon Restaurant. The menu selection was poor and the quality of the food varied from night to night. It was understaffed and on some evenings when residents arrived simultaneously the staff where overwhelmed. The Friday evenings at Atlantico Restaurant were very sociable and enjoyable. The Bar Verde was comfortable and the service excellent. We did have reason to raise an issue with the manager whilst there, and was totally disregarded.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom United Kingdom

Relaxing retreat

Posted 27-Sep-2014
Pros: Staff, pool facilities, food, location, beach, size of room, cleanliness, attention to detail and guests.
Cons: Making guests more aware of the activities available and time needed to book each activities.
Location: 10 mins walk from a beautiful beach, 20 mins from activities, 5 mins from shops, 2 mins to bus stop for free bus to zoo.
Upon arrival at the hotel we were greeted by the lovely Premium Club rep (Angela) who welcomed us to the hotel with a much needed glass of cold bubbly and a quick debrief of the facilities. We soon realised the rather hurried greeting was due to the lunch sitting finishing only 20 mins after our arrival and she did not want us missing out on. All the staff were amazing, food was top notch, facilities really did enable us to relax and switch off for the week, stunning place!!
4 out of 5
Recommended
for Couples
by A verified traveller

Relaxing break close to a great beach

Posted 08-Aug-2014
Pros: Staying in the premium club area which is adult only meant that it was a very quiet and relaxing holiday.
Cons: Dinner options could be better in both the a la carte restaurant and the buffet restaurant.
Very relaxing holiday with a great pool area but also close to a great beach. Buffet breakfast great with loads of choice. Evening meals good but needs more choice. Staff very friendly and polite.
3 out of 5
Recommended
for Everyone
by A verified traveller

Muy bien en general!!!

Posted 17-Jul-2014
Bueno decir que son dos hoteles en uno, la zona premium está muy bien, pero en recepción casi siempre no hay nadie, la presión del agua no es continua al igual que el agua caliente. El buffet de la comida con poca variedad, jamón dos días de 7 para desayunar. Eso sí, las cenas expectaculares. Calidad precio en general, regular alto.